Dropbox Business vs. Thomson Reuters HighQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox Business
Score 8.9 out of 10
N/A
Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.
$15
per user/per month
HighQ
Score 7.6 out of 10
N/A
HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.N/A
Pricing
Dropbox BusinessThomson Reuters HighQ
Editions & Modules
Standard
$15
per user/per month
Advanced
$25
per user/per month
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Dropbox BusinessHighQ
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dropbox BusinessThomson Reuters HighQ
Features
Dropbox BusinessThomson Reuters HighQ
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox Business
8.9
Ratings
6% above category average
Thomson Reuters HighQ
9.4
Ratings
18% above category average
Versioning8.90 Ratings10.00 Ratings
Video files9.20 Ratings9.00 Ratings
Audio files9.10 Ratings9.00 Ratings
Document collaboration8.20 Ratings9.20 Ratings
Access control8.50 Ratings9.20 Ratings
File search9.10 Ratings00 Ratings
Device sync8.90 Ratings00 Ratings
Advanced security features00 Ratings10.00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox Business
9.0
Ratings
4% above category average
Thomson Reuters HighQ
-
Ratings
User and role management9.20 Ratings00 Ratings
File organization9.20 Ratings00 Ratings
Device management8.80 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox Business
8.9
Ratings
4% above category average
Thomson Reuters HighQ
-
Ratings
Performance9.00 Ratings00 Ratings
Reliability9.00 Ratings00 Ratings
Storage Reports8.60 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Dropbox Business
-
Ratings
Thomson Reuters HighQ
8.2
Ratings
6% above category average
Task Management00 Ratings8.00 Ratings
Scheduling00 Ratings8.00 Ratings
Workflow Automation00 Ratings9.00 Ratings
Mobile Access00 Ratings9.30 Ratings
Search00 Ratings9.60 Ratings
Visual planning tools00 Ratings5.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Dropbox Business
-
Ratings
Thomson Reuters HighQ
8.6
Ratings
8% above category average
Chat00 Ratings9.00 Ratings
Notifications00 Ratings9.00 Ratings
Discussions00 Ratings9.00 Ratings
Surveys00 Ratings6.00 Ratings
Internal knowledgebase00 Ratings10.00 Ratings
User Ratings
Dropbox BusinessThomson Reuters HighQ
Likelihood to Recommend
8.5
(0 ratings)
9.2
(0 ratings)
Likelihood to Renew
5.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Availability
8.0
(0 ratings)
-
(0 ratings)
Performance
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.4
(0 ratings)
10.0
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
Configurability
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
8.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
Dropbox BusinessThomson Reuters HighQ
Likelihood to Recommend
Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
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Well suited for Extranets where: Sites where lots of documents will be shared Where workflows need to be defined and tracked Sites where complex permissions are required Sites that need to be accessible by anyone with Internet access Sites that require several different functionalities, such as wikis, calendars, task assignment, etc. Not well suited: Where integration with existing on-prem databases is required. Sites with complex or extensive workflows.
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Pros
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
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  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
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Cons
  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
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  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
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Likelihood to Renew
First, because it's very price reasonable and second because it fulfills the promise it makes. It is simple to use, the learning curve is not that steep and it's easier for the new hires to understand and start using the tool as soon as they are on-boarded. It doesn't just save time but also effort
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No answers on this topic
Usability
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
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No answers on this topic
Reliability and Availability
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
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No answers on this topic
Performance
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
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No answers on this topic
Support Rating
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
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The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
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Implementation Rating
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
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No answers on this topic
Alternatives Considered
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
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There are a large number of file sharing solutions out there. We do not use services like Dropbox and Box because they do not meet our document security requirements. Some clients use Sharepoint to host documents and share them with external organizations. I find the interface clunky and overall harder to use. For one-off requests, we use have a "Secure File Transfer" service (it seems to be a whitebox solution that we slap our logo on, so I'm not sure which software it actually is). That works well for one-off requests but does not have many of the key features that HighQ Collaborate does for long term document sharing.
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Scalability
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
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No answers on this topic
Return on Investment
  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
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  • Positive ROI for both us and the clients from reducing the number of one-off requests for access to documents.
  • Negative ROI because it is not software that has taken off in our organization.
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ScreenShots