A good solution, even if it's not flashy
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
We use HighQ Collaborate to create custom extranet sites for sharing documents with clients. We use this software to address three main problems:
- Long-term document sharing with select users of the client’s organization. For one-off transfers of large files, we use a different solution.
- Sharing documents in a way which satisfies our requirements for the security of the client’s file.
- Creating a custom experience for clients. For example, we are able to put the client’s logo on their extranet page.
Pros
- Clean interface.
- Designed to comply with the rigorous security and confidentiality requirements for client documents that are required by large corporate law firms.
- Relatively easy to use.
- The ability to replace documents with updated versions.
Cons
- It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
Likelihood to Recommend
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis.
For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis.
Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis.
Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Vetted Review
2 years of experience