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HID DigitalPersona

Score9.3 out of 10

181 Reviews and Ratings

What is HID DigitalPersona?

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

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Categories & Use Cases

Who Buys & Uses HID DigitalPersona

HID DigitalPersona Reviews

What users are saying about HID DigitalPersona.
View all HID DigitalPersona reviews

Digital Persona General Experiences.

Incentivized
Verified User
Manager in Information Technology (51-200 employees)

Use Cases and Deployment Scope

We use Digital Persona for our MFA solution. It allows us to have a wide variety of authentication options and combinations for our users. This has allowed for a faster and more secure way for users to sign into to any workstations quickly. It also has a decent password manager builtin that can allow users a safe place to store sensitive credentials.

Pros

  • Provides a good Password Management Solution
  • Provides effective MFA options
  • Good Documentation for Admins

Cons

  • Better Licensing, currently forced to purchase 25 licenses at substantial cost per license.
  • Improved Password Manager UI and maybe a decent browser add-on to go with it.
  • Support for wider variety or authentication devices.

Return on Investment

  • Less Password Resets due to multiple forms of authentication.
  • Has helped us pass security audits when asked about two-factor.
  • Has reduced the sign-in time for users that move between many workstations.

Other Software Used

Bitwarden, Microsoft Windows, Microsoft Entra ID

Highly capable platform to add multiple apps for efficient Single Sign On

Rosie Delaney
HR Manager in Human Resources at Taetron Technologies (201-500 employees)

Use Cases and Deployment Scope

Single Sign On and automated cloud user provisioning is the core functionality HID DigitalPersona provides that enables our company to give each user a single set of credentials and corresponding authorizations to authenticate users across applications. For the HR department, it accommodates a diverse set of roles for in accessing our cloud-based repository of employee data and the IT team is able to do quick and thorough security patching against vulnerabilities.

Pros

  • Fast, thorough reaction to vulnerabilities
  • Support for SAML variations
  • Powerful Single Sign On
  • Cloud provisioning

Cons

  • Super long password it requires
  • Sometimes I have to authenticate again
  • Complicated requirements for some integrations

Return on Investment

  • Supports 1,000 logins per day
  • Reduced time and resources required to onboard employees
  • Savings of 300 man hours over 2-3 months with SSO

Alternatives Considered

SecurID and CyberArk Workforce Identity

Other Software Used

Greenhouse, Bonusly

HID DigitalPersona helped us in securing our Azure AD Environment

Incentivized
Rakesh Rana
Design Executive Head in Professional Services at Dorto Design Studio (201-500 employees)

Use Cases and Deployment Scope

HID DigitalPersona is a high security based platform that helps us in doing multiple logins not only through passwords but also through retina scans, finger prints, facial recognitions and many other ways. This platform help us in doing the two factor authentication of each and every employee who is visiting the office and accessing all the business data it is one of the most important tool that handle all of our business information on their cloud server.

Pros

  • Provides multiple secured login methods
  • Also supports windos and IOS devices
  • Also has two-factor authentication for security

Cons

  • Technical help is required for the complete configuration of this tool
  • Sometimes it doesn't read the input method like fingerprints and facial recognitions
  • Software is little costly to maintain in long run

Return on Investment

  • Earlier we used to spend 50-60k on biometric and security devices but now all of these expenses are easily minimised by this software and also reduced by more than 50%
  • The time that you we use to take and doing multiple login in different devices has also been decreased and the complete process is much smoother now
  • Overall data security of all the files and login user id sharing is managed better from before

Alternatives Considered

Analytics Canvas

Other Software Used

Analytics Canvas

For enhanced security and convenience use HID DigitalPersona

Divya Sahu
Product Manager in Product Management at Detailingdaddy (1001-5000 employees)

Use Cases and Deployment Scope

HID DigitalPersona is high grade security enhancement tool that is helping us in safeguarding our data from hackers and fraudsters it also adds fingerprints and other biometric data in our devices so that login becomes faster, easier and smoother at the same time. It also upgrade the security management of our business and blocks the unauthorised access of any of our device.

Pros

  • Digital lock for protection of all types of computer and mobile devices.
  • The multiple users helps to share data along with our team and give them accessibility of login
  • A reliable tool for minimising the expenses of managing business data and daily updates

Cons

  • The set-up of this tool took us 13 days and was quite expensive as per the value it is providing
  • It has very limited features for providing biometric lock but there it is no any advanced security features available

Return on Investment

  • Login and logout tracker has been improved
  • No we maintain proper attendence of all of our employees working in the company along with their daily time in the system
  • Definitely it saves us a lot of time as the daily efficiency and work output of all the employees has been increased by 32%

Other Software Used

Alice Biometrics

Protect your organization with HID DigitalPersona

Shubham Gautam
Sr. Technical Recruiter in Information Technology at Synchrony Systems (1001-5000 employees)

Use Cases and Deployment Scope

HID DigitalPersona we use in our organization for the multiple ways of authentication. HID DigitalPersona , with its biometric authentication technology like fingerprint scanning provide a higher level of security. since biometric data is unique to individuals, it helps prevent unauthorized access even in case of password theft. It also provides mobile and remote access. It can integrate with mobile devices and remote access solutions to ensure that only authorized users can access sensitive data.

Pros

  • HID DigitalPersona uses advanced algorithms to process and authenticate users based on their unique fingerprint patterns.
  • It offers a very high level of accuracy, reducing false positives or negatives.
  • It enhances the user experience by eliminating the need to remember complex passwords. users authenticate through a simple fingerprint scan or other biometric methods, providing quick and convenient access without sacrificing security.

Cons

  • Under heavy loads many users attempting to authenticate simultaneously
  • limited support for MacOS and linux environment
  • high initial cost for hardware, especially for large deployments

Return on Investment

  • with stronger authentication led to a faster and more efficient login experience for employees, especially in environments where employees previously struggled with managing complex passwords. this improvement in user convenience helped boost overall productivity and morale.
  • the time savings from simplified user management translated into cost savings especially in large enterprises with high employee turnover.
  • it also reduces lower IT supports costs by reducing password reset requests and helpdesk tickets

Alternatives Considered

Oracle Identity Governance

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