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HID DigitalPersona vs. Imprivata Enterprise Access Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HID DigitalPersona

    Score9.3 out of 10
    N/AHID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

    $3.75

    per user per month

    Imprivata Enterprise Access Management

    Score6.8 out of 10
    N/AImprivata Enterprise Access Management is a single sign-on (SSO) and authentication management, dedicated to fast but secure audit-proof clinical data access.N/A
    Pricing
    HID DigitalPersonaImprivata Enterprise Access Management
    Editions & Modules
    HID DigitalPersona
    $3.75
    per user per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HID DigitalPersonaImprivata Enterprise Access Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    HID DigitalPersonaImprivata Enterprise Access Management
    Considered Both Products
    HID Global
    Chose HID DigitalPersona
    HID DigitalPersona provides similar features and tools at a competitive cost. We picked HID DigitalPersona because it was lower cost.
    Incentivized
    Chose HID DigitalPersona
    We used Imprivata prior to migrating to DigitalPersona. The scanners were able to capture the fingerprint 50% of the time. I have not revisited the product since because DigitalPersona works so well...until now. We are upgrading all systems to Windows 10, and the version of …
    Incentivized
    Chose HID DigitalPersona
    There were 2 determining factors as to why we chose Digital Persona over Imprivata and 2FA. Digital Persona is a traditional purchase platform whereas the other two were subscription based platforms. The initial purchase price was greater with Digital Persona but the lower …
    Incentivized
    Chose HID DigitalPersona
    Imprivata is integrated with McKesson Paragon. This makes it work better with their software but it is very expensive. DigitalPersona eventually became integrated with Paragon but was not ready for this upgrade and host remote environment.
    Incentivized
    Chose HID DigitalPersona
    Aside from being much more reasonably priced, DigitalPersona is easier to use and manage.
    Incentivized
    Chose HID DigitalPersona
    DigitalPersona has a wide range of capabilities beyond basic desktop login that makes it a flexible tool able to meet many requirements for our customers. Coupled with DigitalPersona hardware, we have a completely compatible solution for our customers.
    Incentivized
    Chose HID DigitalPersona
    We thought it was a less complicated solution to support than the other solution evaluated. Cost compared to the other solution evaluated was also a factor. We didn't believe the differences provided sufficient value for the cost difference.
    Incentivized
    Imprivata
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    49 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    49 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    51 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    42 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Best Alternatives
    HID DigitalPersonaImprivata Enterprise Access Management
    Small Businesses
    WatchGuard AuthPoint
    Score9.1 out of 10
    Atlassian Crowd
    Score6 out of 10
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    Symantec VIP
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HID DigitalPersonaImprivata Enterprise Access Management
    Likelihood to Recommend
    9.2
    (113 ratings)
    9.3
    (5 ratings)
    Likelihood to Renew
    9.5
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    HID DigitalPersonaImprivata Enterprise Access Management
    Likelihood to Recommend
    HID Global
    During the onboarding process, remote workers can enroll their fingerprints or create secure PINs. This eliminates the need for complicated passwords and enables them to safely access company resources and critical apps from remote locations. HID DigitalPersona's robust authentication techniques and access control features can assist you in adhering to data security laws.
    Incentivized
    Read full review
    Imprivata
    It's a very good tool for anyone in the industry who wants to deploy Multi Factor authentication to make their company safe and secure. It is best suited for companies where a majority of the workforce works in the field; and access to company data using internet can be a little risky. Imprivata One-sign will make the connection more secure and safe.
    Incentivized
    Read full review
    Pros
    HID Global
    • Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
    • It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
    • Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
    Incentivized
    Read full review
    Imprivata
    • Allows admins to enable single sign-on to additional applications without Imprivata services. After a quick training session with Imprivata, most admins are easily able to enable additional apps.
    • Works well with many device types including Windows, IGEL, Teradici and many Linux based thin clients.
    • High availability and failover. Imprivata's implementation of this was one of the most well thought out and easy to implement of any solutions in our stack. It works very similar to Active Directory, but requires no real config or settings to make it happen. Add an additional appliance and the enterprise is automatically synchronized. If an appliance goes down, client software is aware and automatically switched to another appliance.
    Incentivized
    Read full review
    Cons
    HID Global
    • I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
    • I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
    • I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.
    Incentivized
    Read full review
    Imprivata
    • Building the application profiles is not always simple.
    • Better application integration with Java would be beneficial.
    Incentivized
    Read full review
    Likelihood to Renew
    HID Global
    It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
    Incentivized
    Read full review
    Imprivata
    No answers on this topic
    Usability
    HID Global
    I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
    Incentivized
    Read full review
    Imprivata
    No answers on this topic
    Support Rating
    HID Global
    Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
    Incentivized
    Read full review
    Imprivata
    No answers on this topic
    Implementation Rating
    HID Global
    Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
    Incentivized
    Read full review
    Imprivata
    No answers on this topic
    Alternatives Considered
    HID Global
    We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
    Incentivized
    Read full review
    Imprivata
    None of the other toolsets offered Epic integration. I spent 9 months testing other SSO tools and found them to be slow and tied to specific tools and or workflows only. Imprivata OneSign was the only truly universal tool that I could find that was adaptable.
    Incentivized
    Read full review
    Return on Investment
    HID Global
    • I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
    • Users don't have to wait for Helpdesk to get around to helping them log in.
    Incentivized
    Read full review
    Imprivata
    • Increase in security prevents lost revenue due to fines over security breaches.
    • Easier password management allows for smaller tech team.
    Incentivized
    Read full review
    ScreenShots