Heyday AI, discont

An AI-powered messaging platform for retailers, Heyday by Hootsuite combines automation with the human touch of sales & service teams in order to deliver five-star customer experiences.

Flooded with repetitive customer requests? Heyday’s conversational AI provides an instant, always-on first line of support that takes time-consuming FAQs off a team’s plate. Heyday empowers brands to personalize CX at scale on social and messaging apps, like Facebook Messenger, Instagram, WhatsApp, and Google’s Business Messages by automating up to 80% of answers to frequently asked questions.

Heyday offers unlimited seats, integrating with the user's own site and 20+ apps. This enables the user to meet even more customers on their turf, as Heyday guides shoppers all the way to checkout, syncing up with a product catalog to deliver custom search results and recommendations—looping in teammates whenever customers want.

Heyday enables teammates to focus on higher-value conversations and closing sales, as its AI-powered chatbot takes care of the rest. Brands capture, engage, and convert leads 24/7 with a Heyday online assistant that never sleeps. Heyday’s global reach connects customers wherever they are, across four continents and in different languages, with brands like Lacoste, Decathlon, Kingfisher, Cirque du Soleil, Danone, and Bestseller.