Expensify Reviews & Insights

Score7.7 out of 10

406 Reviews and Ratings

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#1 most frequent

Professional, Scientific, and Technical Services

22.0%

394 installations of 1,790

“Its ease of use makes logging and submitting expenses significantly easier than other solutions I've used in the past, therefore I and the team are more likely to use it.”
— Head of CS, NetRise (11-50 employees)

#2 most frequent

Information

16.0%

286 installations of 1,790

“We use Expensify for our expense management and overall it provides an excellent customer experience .”
— Technical Account Manager, Adswizz (10,001+ employees)

#3 most frequent

Manufacturing

12.3%

221 installations of 1,790

“Everything done in a neat and streamlined webpage where you do not have to rely on 3rd party websites to do additional tasks”
— Business Development Representative, Elemental Machines (51-200 employees)

Overview

Synthesised from 75 reviews

This product overview is based on an analysis of 75 recent reviews covering overall satisfaction, use cases, strengths, weaknesses, ROI, complementary software, and competitive alternatives. Expensify is primarily used for expense reporting, with 55% of reviewers citing this as their primary use case. The platform is lauded for its ease of use, with 40% of reviewers specifically mentioning this as a key benefit. A significant portion of users (27%) appreciate the receipt capture capabilities and streamlined expense report submission process. However, some users have reported issues with receipt scanning accuracy and app performance, with 9% and 6.7% of reviewers citing these issues, respectively. Expensify delivers a strong ROI for many businesses, with 43% of reviewers noting time savings and 23% reporting improved efficiency in expense reporting.

Pros

Ease of use with an intuitive interface (27% of reviewers)
Efficient receipt scanning feature for time-saving data extraction (24% of reviewers)
Streamlined receipt uploading from various sources (14.6% of reviewers)
Automated expense report generation and submission (13.3% of reviewers)
Faster reimbursement times improving employee satisfaction (19% of reviewers)

Cons

Slow receipt scanning and OCR inaccuracies (9% of reviewers)
App performance issues such as slowness, freezing, and GPS problems (6.7% of reviewers)
Need for UI/UX improvements (5.3% of reviewers)
Receipt upload process improvements needed (5.3% of reviewers)
Missing features reported by some users (5.3% of reviewers)

What other products like Expensify have you used or evaluated?

From 75 reviews

Summary

In a review set of 75 recent reviews, several alternative products to Expensify were mentioned. SAP Concur and Coupa were each identified as alternatives. SAP Concur was mentioned by 4% (3 of 75) of reviewers. Coupa was mentioned by 3% (2 of 75) of reviewers. These mentions indicate that users have considered or used these platforms in a similar context as Expensify for managing expenses.

Related topics

SAP Concur Coupa

Top Quotes

SAP Concur

“Ramp, SAP Concur, Coupa and Airbase”

Coupa

“Ramp, SAP Concur, Coupa and Airbase”

What positive or negative impact (i.e. Return on Investment or ROI) has Expensify had on your overall business objectives?

From 75 reviews

Summary

This report analyzes 75 recent reviews to assess the return on investment (ROI) of Expensify in relation to overall business objectives. Reviewers frequently highlight improvements in efficiency and time savings. Specifically, 43% (32 of 75) of reviewers cite time savings due to Expensify's features such as instant receipt scanning and streamlined report submission. This time saved allows employees to focus on more profitable tasks. In addition to time savings, 23% (17 of 75) of reviewers note improved efficiency in expense reporting and reconciliation. Reviewers also appreciate Expensify's ease of use, with 20% (15 of 75) noting that the platform's user-friendly interface and streamlined processes contribute to a positive ROI. Furthermore, 19% (14 of 75) of reviewers mention faster reimbursement times as a significant benefit, improving employee satisfaction and cash flow management. Finally, a smaller segment of reviewers, 7% (5 of 75), point to reduced errors in expense reports as a positive impact on ROI.

Top Quotes

Time Savings

“Saves time - It used to take me hours to do expenses when coming home from a work trip and now I can usually get a 3-4 day trip worth of expenses done in 30 minutes.”

Improved Efficiency

“Corporate expense reconciliation - I am able to reconcile thousands of dollars of expenses very quickly each month because of the auto upload and tagging. It makes checking and double checking in a hour or less.”

Ease of Use

“Makes managing all my expenses in a single place a breeze”

Besides Expensify, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 75 reviews

Summary

This analysis of 75 product reviews explores which software products users regularly utilize alongside Expensify. Several software solutions were mentioned, with HubSpot CRM (5%, 4 of 75) being the most frequently cited. Other solutions mentioned include Slack (4%, 3 of 75), Salesforce CMS (3%, 2 of 75), Microsoft Teams (3%, 2 of 75), Gusto (3%, 2 of 75), and Atlassian Jira (3%, 2 of 75). These tools span various business functions, from CRM and marketing to team communication and project management.

Top Quotes

HubSpot CRM

“HubSpot CRM, LinkedIn Sales Navigator, Avoma”

Salesforce CMS

“Gainsight CS, Salesforce CMS, Miro”

Microsoft Teams

“Microsoft Windows, Microsoft Teams, Microsoft Office 2016 (discontinued)”

Describe how you use Expensify in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 75 reviews

Summary

This report synthesizes 75 recent reviews to understand how organizations use Expensify and the business problems it addresses. Reviewers most frequently cite its use for expense reporting (55% or 41 of 75 reviews), with many highlighting the ease of use (40% or 30 of 75 reviews) of the platform. A significant portion of users appreciate the receipt capture capabilities (27% or 20 of 75 reviews) and how it streamlines the expense report submission process (27% or 20 of 75 reviews). Furthermore, reviewers appreciate the time savings (19% or 14 of 75 reviews) Expensify provides. A smaller segment of users mentioned using Expensify for credit card management (4% or 3 of 75 reviews).

Top Quotes

Expense report submission

“We used Expensify to provide our team with an easy way to submit expenses for reimbursement.”

Expense reporting

“I am a regional sales manager. I use Expensify to track and submit all of my monthly expenses.”

Ease of use

“Expensify is fantastic.”

Please provide some detailed examples of areas where Expensify has room for improvement.

From 75 reviews

Summary

This analysis of 75 recent Expensify reviews identifies areas where users see room for improvement. A significant concern revolves around receipt scanning, cited by 9% (7 of 75) of reviewers, who mention slow processing, Optical Character Recognition (OCR) inaccuracies, and format incompatibilities. App performance is another notable issue, with 6.7% (5 of 75) of reviewers reporting slowness, freezing, and GPS tracking problems. Several reviewers, each representing 5.3% (4 of 75) of the sample, also highlighted the need for improvements in the user interface (UI) and user experience (UX), receipt upload processes, missing features, mobile app issues, and general improvements to the app. These issues collectively suggest opportunities for Expensify to enhance its core functionalities and overall user experience.

Top Quotes

Receipt scanning issues

“Sometimes the app is slow to scan receipts.”

App slowness/performance

“Sometimes it gets frozen and I lose the info. But it has been getting better”

UI/UX improvements needed

“There are some menus on the mobile app that could be a bit more clear”

Please provide some detailed examples of things that Expensify does particularly well.

From 75 reviews

Summary

This analysis of 75 recent Expensify reviews identifies key strengths of the platform. Reviewers frequently praise Expensify's ease of use, with 27% (20 of 75) mentioning its intuitive interface and simple workflows. A significant portion of users, 24% (18 of 75), highlight the receipt scanning feature as a major time-saver due to its accuracy and efficiency in extracting data. The related functionality of receipt uploading is also well-regarded, with 14.6% (11 of 75) of reviewers noting the ease with which receipts can be added to the system from various sources. Expense report automation is another area where Expensify receives positive feedback, cited by 13.3% (10 of 75) of reviewers, who appreciate the time-saving features like automatic report generation and submission. Finally, 10.6% (8 of 75) of reviewers specifically commend the expense reporting capabilities.

Top Quotes

Ease of Use

“Ease of use”

Receipt Scanning

“Automatically extract details from receipts”

Receipt Uploading

“Easy to upload receipts with a variety of file types”

Reviews

237 Reviews

Why Expensify works

Rating: 9 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

We use Expensify to track all of our driven miles and travel/on the road purchases. This process helps to streamline reimbursement for those in the field while they are visiting multiple sites, booking flights, and anything travel related. The scope of my Expensify usage comes from tracking meals and day to day activities to help my company not only reimburse employees but also track effectiveness of spending.

Pros

Expensify is really good at providing a simple system to log your expenses.
Expensify does a great job at identifying possible reimbursement denials like duplicate expenses and errors in log.
Expensify stays up to date on reimbursement coding like those used for gas usage by mile

Cons

Expensify can be less strict about duplicate logs as sometimes you get the same meal twice when traveling and it shows it as an error.
Expensify could showcase possible location services like Motus does for gas consumption logging.
Expensify could be better about telling me when my reimbursement should be expected.

Likelihood to Recommend

I travel a lot where sometimes I will spend $4000 a week so it is great to get it logged with ease so that I can quickly get reimbursed. This suits my work/remote work situation well as I am not always able to utilize company funds as I may be a whole state or timezone away.

Verified User

Account Manager in Sales (11-50 employees)

Vetted Review

1 year of experience

Love it

Rating: 9 out of 10

June 27, 2025

Use Cases and Deployment Scope

We use Expensify for, tracking, submitting, and approving expenses. The automation features and smart suggestions are fantastic time savers. The automatic date recognition can be a bit wonky when submitting weirdly-formatted receipts but it still saves more time and effort than not. I enjoy the degree of control and transparency Expensify comes with while retaining its no-stress usability to make expense management and tracking a breeze. Would never go back to my previous systems after using this.

Pros

Excellent integration with our accounting software streamlines the reimbursement process and ensures seamless bookkeeping.
Its intuitive interface makes tracking, submitting, and approving expenses effortless.
Expensify’s mobile app enhances convenience by allowing users to capture and submit expenses on the go.

Cons

The OCR functionality can be a bit wonky for recognizing dates
The software could use a better internal understanding of what to look for on submitted images for single-expense receipts versus multiple-expense receipts

Likelihood to Recommend

If you have users who need to submit and track expenses for reimbursement, and users who need to track and approve or follow-up on reimbursement requests, Expensify is going to take a lot of stress out of that process for everyone by making it quick to learn and easy to to.

Verified User

Professional in Sales (5001-10,000 employees)

Vetted Review

1 year of experience

Expensify makes filing easy

Rating: 10 out of 10

June 23, 2025

Use Cases and Deployment Scope

We use Expensify to reimburse our work related expenses. I've used it for about a year now, and it's very easy to use so far. The report/expense feature could be a little better, but all things considered, it is one of the best expense apps that I have used. It seems to forward and approve the expenses relatively quickly, which shows that my finance department thinks that it's easy to use.

Pros

Submit expenses
Read pricing from receipts automatically
Fast approvals

Cons

When I create an expense it should automatically create a report I feel

Likelihood to Recommend

It's just really easy to use, upload a receipt, click a few boxes, and boom, you're finished. I'm not sure how much easier Expensify could make it. Very drag and drop, which again enables ease of use. I'm not sure how much more clear I can make it, but the application is very, very easy to use. Submitting expenses can be super annoying, not anymore!

Verified User

Employee in Sales (201-500 employees)

Vetted Review

1 year of experience

Expensify A great tool to keeping my purchase tickets on track

Rating: 8 out of 10

Incentivized

June 23, 2025

Use Cases and Deployment Scope

Expensive helps me solve the issue of organizing all my tickets from my job as a Tour director for EF. I collect all purchase tickets and upload them to expensify in specific categories —pre-set by my company— to arrange them by day, quantity, type of expense, under specific reports, etc. These way there is transparency in this easy to use platform.

Pros

Easy to use
Practical (on the go)
Great organization

Cons

Sometimes it gets frozen and I lose the info. But it has been getting better
UI could improve a little to make it even easier to use

Likelihood to Recommend

For freelancers in Spain who need to justify their expenses and prepared reports for the Spanish IRS I think it’s a good tool. Otherwise for people like me who work as a freelance and need to justify their expenses to the hiring company.

Caleb Pulido

Tour Director at EF - Ultimate Break (501-1000 employees)

Vetted Review

1 year of experience

View profile

My use of Expensify

Rating: 10 out of 10

Incentivized

June 23, 2025

Use Cases and Deployment Scope

I use Expensify to quickly and easily log my monthly sales expenses. The software is incredibly simple to learn and easy to use. I can confidently recommend using Expensify for tracking and submitting expenses related to sales. I also appreciate the simplicity of the UI and how fast it is to navigate.

Pros

Expense submissions and logging.
Quick direct deposits for reimbursements

Cons

Nothing much really, It's intuitive, its well designed and visually appealing.

Likelihood to Recommend

I've used Expensify to get reimbursed for my marketing expenses. I have gone out and met with our prospects, come back to the office, and submitted my receipts to my Expensify account. The process was very easy and quick, and I received my reimbursements back very quickly.

Verified User

Employee in Sales (1001-5000 employees)

Vetted Review

1 year of experience

Great Product

Rating: 10 out of 10

Incentivized

June 23, 2025

Use Cases and Deployment Scope

I only used Expensify briefly at my current company and I loved how straightforward it was to get payments uploaded and approved. All I had to do was provide the payment details and share a receipt for it and that was pretty much it. It didn't bog me down with information that wasn't needed and just did the job really well with minimal effort.

Pros

Reimbursements that are straignt forward
Receipt uploads are easy
helped with travel booking
The interface is easy to use with great UI

Cons

the receipt scanning feature was hit or miss for me but mostly worked
Besides that there is nothing else i can think of

Likelihood to Recommend

I buy books and often enrolled to courses for self improvement and to help with my role which needed to be reimbursed. All I had to do was get the needed approvals and Expensify did the rest.

Verified User

Representative in Customer Service (501-1000 employees)

Vetted Review

1 year of experience

Getting my money back is easy with Expensify

Rating: 10 out of 10

Incentivized

June 19, 2025

Use Cases and Deployment Scope

Expensify is a good app for my work costs.When I have a business trip, it helps me get money back for hotel, flights or food.I also use it for my trainings. I get money for the courses and for my books, so I can learn new things for my job.I can also get money for things like a headset or a good mouse.

Pros

Easy Business Trips: It's simple to get money back for travel like flights, hotels or food
Training Courses: It helps me get money for my courses or books
Ergonomic Items: It helps me get money back for special things like monitor or mouse

Cons

I use Expensify for business trips, courses, and things for my desk. For me, it works great and I have no issues.

Likelihood to Recommend

For me, Expensify is good to get money back fast.
Like getting money back from a business trip or for courses for my job. Also for some special desk items. It works well for me.
I don't use it for big company money stuff, so I don't know about that. But for what I need, it's very good.

Verified User

Engineer in Information Technology (10,001+ employees)

Vetted Review

1 year of experience

Expensify is very useful for credit card reconciliation

Rating: 10 out of 10

Incentivized

June 18, 2025

Use Cases and Deployment Scope

Our company uses American Express for our purchases, and cards are issued to certain team members. Expensify is integrated with our company Amercian Express accounts. The bills land in Expensify after the charges are completed. Once the charges are available in Expensify, I reconcile the charges with the receipts from the cards.

Pros

Ease of finding the transactions
Not having to look for the monthly American Express statement
Keeping totals as current as possible

Cons

I think the charges should show up instantaneously
Some of the charges I see are combined
Some of the charges cannot be matched to the receipt

Likelihood to Recommend

When you need to reconcile the statements of a credit card/Amex, the charges take a couple of days to show up and if you enter the transactions manually the transaction is reflected twice, and we do not have the ability to erase the transactions. And some charges are combined

Natalie Raby

Senior Recruiter/Executive Assistant in Human Resources at Hultec (1001-5000 employees)

Vetted Review

1 year of experience

Verified on LinkedIn

Awesome program for sales reps

Rating: 10 out of 10

June 17, 2025

Use Cases and Deployment Scope

I have used Expensify for years to track my business expenses. I scan all my work receipts into the app, and add mileage on a daily basis. End of month and annual reports are a breeze with a quick report showing how many miles driven. Expense reports are dialed in easily with receipts attached which can be sent into my company easily.

Pros

Mileage
Expense Tracking
Reports
Receipt tracking

Cons

Report Creation
Sometimes lags
Increased receipt scanning (already works great though)

Likelihood to Recommend

Expensify has been great for me personally on an individual sales rep basis. It helps me organize my receipts, mileage, expenses, in an easy to use app. In a larger organization it could be a great solution as well.

Verified User

Director in Sales (501-1000 employees)

Vetted Review

10 years of experience

Easy to manage expenses with Expensify

Rating: 10 out of 10

Incentivized

June 13, 2025

Use Cases and Deployment Scope

I use Expensify for personal expense reports and to manage team expense reports and team purchases on a corporate card. We do reconciliation monthly for thousands of dollars of expenses and it helps to identify purchases and add tags and labels by department and business purpose. It is easy to add receipts and add mileage to and from various airports.

Pros

Mileage - I find it very easy to create a map for mileage to and from the airports when traveling for work as I live far and need to track expenses.
Sub department tracking - we use a corporate card and use Expensify for tracking purchases with great detail that includes receipts and business purposes for different parts of our departments.
Mobile app friendly - we can use the mobile app easily while traveling for adding great quality photos of receipts.

Cons

Global use - we have team mangers and team mates all over the globe and it would be great to have an icon for currency as a manager so I can identify costs and currency conversions for budgeting.
Multiple page receipts - you can only upload a PDF or multiple page receipts. Sometimes you have to go out of the tool and back in to add more pages.
Auto-scanning - auto scanning and tagging could be a bit faster with the use of new AI tools.

Likelihood to Recommend

I would recommend Expensify to anyone in tech and other types of business. We are a large global company and it is easy to use for all the employees and really supports our needs in the department that I work. I think the user interface is very well done and easy to use.

Samantha Brown

Sr Director of Brand in Marketing at Everbridge (1001-5000 employees)

Vetted Review

4 years of experience

Verified on LinkedIn

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