What is ecomdash?

ecomdash is a cloud-based inventory management solution that aims help online retailers save time and money, improve profit margins and optimize inventory control. This solution includes several web-based tools that are designed to make managing an e-commerce business simple and efficient.

Categories & Use Cases

Media

Manage sales orders from multiple channels within the ecomdash platform.

List your products to multiple storefronts and marketplaces with our listing management software.

Dashboard offers a birds-eye view of your business's health.

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Sander Kallshian View profile

Owner in Marketing at Seattle Seed Company (1-10 employees employees)

Pros

Multi-channel inventory sync: automatic depletion and restoration of inventory with sales and refunds, syncing back to all your channels.
Sales order and purchase order management: keep track of things you buy and sell while simultaneously keeping your inventory accurate.
Custom upload and export formats: you can make ecomdash work with almost any platform by creating your own formats to upload or export your data.

Cons

The platform is highly capable, which means it can also be confusing and there is a learning curve. Thankfully they have a pretty extensive knowledge base.
They integrate natively with a select number of 3rd party services, but there are some notable large companies missing from the list that integrate with most other platforms. More integrations would be highly appreciated.
Pricing is based on the volume of orders, with a fairly low threshold for the cheapest plan. I'd like to see more features added to the plans that cost more so you don't just feel like you're being charged for having more customers.

Return on Investment

By reducing the overselling of products, we have saved time on customer service and inventory adjustments.
Customer service at ecomdash is very helpful and knowledgable, which saves us time lost in learning things or fixing issues.

Alternatives Considered

Brightpearl and TradeGecko

Other Software Used

Xero, Square POS, Freshdesk

Verified User

Employee (1-10 employees employees)

Pros

Good for syncing inventory between many different selling channels
Good for listing products on many different selling channels
More affordable than other competitors with the same features

Cons

The product listing tool can use some improvement
A mobile app would be very useful

Return on Investment

It has reduced out of stock items from items selling on different marketplaces because it syncs them all in real time.
It has helped manage product listings.
There is a bit of a learning curve, but once you learn how to navigate the interface and use the features, it has many powerful features.

Other Software Used

Google Ad Manager, Google Ads (formerly AdWords), Google Drive, Namecheap, Facebook for Business, Facebook Pages Manager, Workplace by Facebook, Later, Terapeak, Apple iCloud, DocuSign, Evernote, Adobe Acrobat DC, Adobe Flash, Oracle Java SE, Adobe Illustrator CC, Adobe InDesign, Adobe Photoshop

Verified User

Partner in Marketing (1-10 employees employees)

Pros

Manage inventory. Comprehensive management and many features.
Fast syncing. Inventory updates are pushed out almost immediately.
Pricing. For the price, ecomdash is a good value.

Cons

User interface. The whole thing feels clunky.
Knowledge-base. Their searchable knowledge base isn't really all that helpful. It feels like it was written as an afterthought.