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ecomdash vs. Stitch Labs (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ecomdash

    Score8.6 out of 10
    N/Aecomdash is a cloud-based inventory management solution that aims help online retailers save time and money, improve profit margins and optimize inventory control. This solution includes several web-based tools that are designed to make managing an e-commerce business simple and efficient.N/A

    Stitch Labs (discontinued)

    Score7.3 out of 10
    N/AStitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A
    Pricing
    ecomdashStitch Labs (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ecomdashStitch Labs (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$50No setup fee
    Additional DetailsEcomdash starts at $50/Month.
    More Pricing Information
    User Ratings
    ecomdashStitch Labs (discontinued)
    Likelihood to Recommend
    8.6
    (3 ratings)
    1.1
    (5 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    5.0
    (3 ratings)
    User Testimonials
    ecomdashStitch Labs (discontinued)
    Likelihood to Recommend
    Ecomdash
    It would be well suited for a business that is just starting out with inventory management and sells on multiple channels. They are a growing company that is constantly changing and making improvements. I don't think there is another competitor out there that can offer the same features at their price point. It may not be well suit for large organizations.
    Incentivized
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    Discontinued Products
    I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
    Incentivized
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    Pros
    Ecomdash
    • Multi-channel inventory sync: automatic depletion and restoration of inventory with sales and refunds, syncing back to all your channels.
    • Sales order and purchase order management: keep track of things you buy and sell while simultaneously keeping your inventory accurate.
    • Custom upload and export formats: you can make ecomdash work with almost any platform by creating your own formats to upload or export your data.
    Incentivized
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    Discontinued Products
    • Inventory management.
    • Order management.
    • Reporting and analytics.
    Incentivized
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    Cons
    Ecomdash
    • User interface. The whole thing feels clunky.
    • Knowledge-base. Their searchable knowledge base isn't really all that helpful. It feels like it was written as an afterthought.
    Incentivized
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    Discontinued Products
    • Reporting does not work for multiple currencies.
    • There is often a lag when syncing products.
    Incentivized
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    Usability
    Ecomdash
    No answers on this topic
    Discontinued Products
    I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
    Incentivized
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    Support Rating
    Ecomdash
    eComdash always answers our questions, and they have a call-back system to speak on the phone which is very convenient. The people there actually understand the complexities of the software and understand our problems when we explain them. Things get solved quickly and we feel like they care about the speed of the resolution.
    Incentivized
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    Discontinued Products
    We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.
    Incentivized
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    Alternatives Considered
    Ecomdash
    I have not had first hand experience with inventory management software like ecomdash.
    Incentivized
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    Discontinued Products
    I have not researched other alternatives as this solved my problems.
    Incentivized
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    Return on Investment
    Ecomdash
    • Allowed us to keep inventory in sync across multiple platforms preventing overselling.
    • Allowed us to sync inventory from multiple warehouses.
    Incentivized
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    Discontinued Products
    • We had to migrate off this system which was not ideal after being discontinued
    • Was a simple to use medium price range solution to scaling businesses
    • UI/UX was intuitive and was easy to train employees
    Incentivized
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    ScreenShots

    ecomdash Screenshots

    Screenshot of Manage sales orders from multiple channels within the ecomdash platform.Screenshot of List your products to multiple storefronts and marketplaces with our listing management software.Screenshot of Dashboard offers a birds-eye view of your business's health.