Dialpad Sell

We use Dialpad Sell to transcribe and record calls, keep connected with our customers, keep connected with our employees who are out in the field, it also helps our customers reach us at any time of day, including after hours, weekends, and holidays, it has also helped us track our inbounds and out bounds

• Pos: Reach more customers
• Pos: Easy access to recorded calls
• Pos: Keep in contact with all employees

ServiceTitan

I use Dialpad regularly to perform my day-to-day tasks, as I use it as my primary calling tool. It is easy to use have a very friendly user interface. Dialpad has been a great asset for me as it solves many problems that I face talking to people situated in the US from different countries with the help of Ai translation feature. It also helps me to give a summary of my conversation in a very short and cut-to-the-point format. I also like the text message facility offered on Dialpad that helps me to communicate smoothly with my clients & candidates. Being a team manager the biggest problem Dialpad resolves is its analytics feature which helps me to navigate my team member's performance which gives me an idea about their efforts and helps me to focus on team members with whom I have to work closely to improve their performance.

• Helping us to grow our database
• helps in growing my network
• Ai feature is recommandable

Dialpad Sell is what we are currently using and it has multiple features which I like a lot. First is if you are in a conversation with a person who has some different accent and you are having a hard time to understand it, you have an AI transcript which will translate you conversation into text on the go. One can simply read the transcript and reply accordingly. Also it has some pre-defined keywords set already and if you speak those keywords on the call, a popup will appear with all the necessary information you might require during the call.

• It has helped me to understand easily the different accents of people
• Dialpad has helped me to analyze my past calls and help me to grow
• It also shows the number of Csats and your team in real time which also creates a healthy competition

Dialpad Support, Dialpad Meetings, Dialpad Sell

Dialpad Sell has helped me track my sales, remember conversations and assist my clients in such a more efficient way. This truly has been the best addition for my team and both myself, my coworkers and my supervisors feel this way collectively. I personally use Dialpad Sell each day and get the reap the benefits of this service.

• We are having more quality calls with our clients
• I am returning calls a lot faster
• This had lead to more sales for me and my team
• This has helped us with training and fine tuning our craft
• Texting feature is amazing and helps for quick and easy communication

PhoneBurner and Microsoft Teams

Microsoft 365, Microsoft Teams

we use Dialpad Sell to share accounts and talk to our clients daily and it also helps to leave voicemails! It helps send mass messages so we can spend less time talking to each client one by one. This helps us work more efficiently and professionally! i believe Dialpad Sell is the best tool we use here!

• positive impact is saving information to help with a faster process
• positive impact is the speed of the entire app
• positive impact is the refreshing and showing real time stats

Microsoft 365 and Microsoft Teams

Microsoft Teams, Email to PDF for Outlook, Dialpad Ai Contact Center