What is SolarWinds Dameware Remote Support (DRS)?
DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile app also provides access from a phone or tablet.
DameWare Remote Support licensing is per technician, the number of end-user remote machines is irrelevant; one technician may receive a license for $349. Discounts are available for multiple license purchases. The DameWare Mini Remote Control is a lesser version of SolarWinds' Remote Support software, and can be licensed for $259 for one technician. SolarWinds also sells a patch manager under the DameWare brand, for managing and deploying patches from a single console.
Categories & Use Cases
Media
1 / 4
Top Performing Features
Screen sharing
Category average: 9.3
File transfer
Category average: 8.6
Remote management of servers & workstations
Category average: 8.4
Areas for Improvement
Annotations
Category average: 6.6
Remote Active Directory® management
Category average: 6.7
Multi-platform remote control
Category average: 6.5
