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D&B Connect

Score8.4 out of 10

50 Reviews and Ratings

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What is D&B Connect?

D&B Connect is an AI-driven Data Management Platform based on the D&B Cloud that provides businesses with customer data and market insights. With D&B connect, users can collaborate on data management tasks, visualize, monitor, and benchmark data, as well as assess overall data health. Integrations with Master Data Management Platforms, Customer Data Platforms, and CRMs enable automated data updates and anomaly detection through the identity resolution engine. MAP integrations allow for the automation of cross-channel marketing tasks on social media, email, and websites.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features D&B Connect has to offer, as determined by TrustRadius' reviewers.
Based on 50 ratings of D&B Connect's features
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Top Performing Features

  • Address verification

    Data format checking and valid address checking

    Category average: 8.6

  • Data source connectivity

    Ease of connection to multiple data sources

    Category average: 8.3

  • Match and merge

    Ability to identify potential matches and then merge

    Category average: 8.2

Areas for Improvement

  • Master data management (MDM) integration

    Quality of integration with MDM systems

    Category average: 8.6

  • Data profiling

    Ability to find anomalies and hidden relationships between data elements

    Category average: 8.3

  • Data element standardization

    Parsing and standardization of data elements according to predefined rules

    Category average: 8.3

Reviews

What users are saying about D&B Connect.
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Ease of Use and Productivity Makes D&B Connect a Must-Have!

Incentivized
Tim Edwards
General Office Accounting Administrator in Finance and Accounting at Magnetic Shield Corporation (11-50 employees employees)

Use Cases and Deployment Scope

D&B Connect is truly a lifeline to our company when evaluating potential customers and reviewing current customers' financial health. We utilize the program weekly, and it allows our teams to get a more in-depth look at who we're doing business with. I highly recommend the program. The only slight downside is the overall cost, which is higher than we would like.

Pros

  • Customer Financial Health.
  • Customer Payment History.
  • Domestic & International Use (for an additional fee).

Cons

  • The cost is high.
  • International reviews are not included (additional fee).

Return on Investment

  • It has allowed us to determine customers' creditworthiness and request payment in advance from those who do not meet our criteria.

Usability

Was Good earlier but other tools are much better, Expensive, ROI may not be met.

Incentivized
Nandkumar BhujbalView profile
Chief Innovation Advisor- UX Design in Sales at Vrunik Solutions (11-50 employees employees)

Use Cases and Deployment Scope

We Used D&B mainly for sales intelligence, we used this tool to find people who had the intention of taking services similar to what we offer. We used the tool to search people mainly in the US and India. The main problem is the reach the right people at the right time, D&B helps in identifying them, this narrows down the number of people we need to approach to make our pitch. I guess they use cookies to identify the people from companies who search the net for particular services and thus letting us know the intent to buy.

Pros

  • Searching people who have the intent to buy your services or products.
  • It has as very good filter that helps pinpoint your targeted audience.
  • It has a large pool of contacts within the company, so helps to reach out to the right person via several connections.
  • The data available is fresh and current.

Cons

  • Further breakdown of industries can be done.
  • Executives who are decision makes can be indicated in a better way.
  • Too expensive.

Return on Investment

  • ROI can be achieved anywhere between 6 to 12 months depending upon your business.
  • The product is expensive but the data provided is good to an extent and a big sale can help achieve your ROI.
  • The data accuracy sometimes can be bad leading to bad domain reputation.

Usability

Alternatives Considered

Slintel

Other Software Used

HubSpot CRM, Apollo.io, Seamless.AI, Hunter, Freshsales, Adapt.io

D&B Connect to help with Data Management and Prospecting

Incentivized
Arthur Norman
Marketing Manger in Marketing at Southwest Warehosue Solutions (11-50 employees employees)

Use Cases and Deployment Scope

It is about data management and resolving duplicate customer accounts.

Pros

  • Help clean data
  • Matches data with E&B
  • Resolves duplicate accounts

Cons

  • User interface for managing uploads and downloads
  • Credit system and use is not clear and can be used incorrectly
  • It is pricey compared to the competition

Return on Investment

  • It is good, but pricey and takes time to get an ROI for our industry
  • It can integrate well with CRM, so that is a plus if you need it

Usability

Alternatives Considered

Chorus by ZoomInfo

Other Software Used

ZoomInfo Sales, eGECKO

D&B is best in class

Incentivized
Scott Bales
Accounting Manager in Finance and Accounting at Reliable Staffing Resources LLC (1001-5000 employees employees)

Use Cases and Deployment Scope

We use it to assess Risk when extending Credit to our customers. We also use it to set new contract rates annually for our existing customers. I'm in the database at least three times per week.

Pros

  • Credit Portfolio.
  • Multi-state vendor look-up.
  • Detailed credit pictures.

Cons

  • A search using TAX ID or FEIN numbers.
  • Updated list of LLCs in each state.

Return on Investment

  • It has established a baseline/process on who we do business with.
  • Has cut my productivity in my role down at least 10% annually.
  • 1x ROI in terms of the value to the organization.

Usability

Alternatives Considered

SAP Ariba

Great product for managing data streams.

Incentivized
Verified User
Analyst in Research & Development (201-500 employees employees)

Use Cases and Deployment Scope

We primarily use D&B Connect to compare our internal metrics related to sales, earnings, KPIs, and customer data against benchmarks provided by D&B Connect. It helps us keep our older records up to date across multiple internal data systems and keep them inherently coherent. While we use other products and managers to track our data, D&B Connect is a good tool amidst a suite.

Pros

  • Find outliers in systems.
  • Track clients.
  • Manage consumer and customer workflows.

Cons

  • I find there is a high learning curve.
  • It's not easy to integrate with our internal systems off the bat.

Return on Investment

  • Streamlined data management.
  • Allowed us to centralize our data management across departments.

Usability