#1 most frequent
United States of America
52.0%5,833 installations of 11,223
What is ClickUp?
ClickUp is an all-in-one productivity platform.
It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights.
It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights.
ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.
Categories & Use Cases
Media
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Screenshot of List View
Top Performing Features
Task Management
This includes the ability to plan, track, collaborate and report on tasks.
Category average: 9.1
Team Collaboration
Team collaboration capabilities let team members work directly with each other and provide team updates.
Category average: 9
Support for Agile Methodology
Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.
Category average: 8.1
Areas for Improvement
Project & financial reporting
Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance
Category average: 8.5
Timesheet Tracking
Timesheet tracking is the ability to track all billable and non-billable hours for each project.
Category average: 8.4
Mobile Access
Mobile access is the ability to access the software from a smartphone or tablet.
Category average: 8
Who Buys & Uses ClickUp
#1 most frequent
Professional, Scientific, and Technical Services
28.0%3,133 installations of 11,181
“It allowed us to track all the progress and plan work ahead thanks to the notifications we are receiving almost in real-time on all the work done and the work to be done as well.”
#2 most frequent
Information
12.7%1,424 installations of 11,181
“We leave Time Doctor time tracking tool after using ClickUp.”
#3 most frequent
Manufacturing
6.2%691 installations of 11,181
#2 most frequent
Brazil
6.6%742 installations of 11,223
#3 most frequent
Canada
6.1%684 installations of 11,223
Pros
- Extensive customization of fields, statuses, and views to match specific workflows
- Robust project management features for comprehensive tracking from onboarding to completion
- Effective task management for organizing daily activities, deadlines, and team assignments
Cons
- Frequent reports of slow loading times and desktop application lag affecting performance
- Desire for more robust and customizable integrations, particularly with Google and Slack
- Inability to create subfolders within existing folders, limiting organizational flexibility
Clickup Best
Use Cases and Deployment Scope
ClickUp in your organisation
Pros
- ClickUp
- Particallrly
- Well
Cons
- Improvemennt
Return on Investment
- Test
Usability
Other Software Used
Atlassian Jira
One You Use It You Will NEVER Go Back
Use Cases and Deployment Scope
We use ClickUp for many things! We have a ClickUp form for promotional requests (project intake), which is where the majority of our work stems from. This makes it easy to turn requests into task lists and actionable workflows immediately. We use task lists and tasks to manage our daily work, establish priorities, and keep other departments updated on project progress. We use ClickUp documents for our meeting agendas, meeting notes, etc. This allows us to create tasks, communicate with other team members, and keep everything organized right from a single location. We also use ClickUp dashboards to monitor the team's workload, efficiency, and provide visibility to stakeholders on what our team is working on. We also have a wiki that is being used as a ClickUp Knowledge Base. This is a powerful tool for other departments in the organization to learn about ClickUp and quickly start using it. ClickUp is the BEST! It is so much more than a project management tool.
Pros
- Customizable setup and views for any personal preference (works for EVERYONE)
- The communication tools inside of ClickUp help reduce emails
- The ability to share ClickUp forms and documents with people outside of ClickUp is powerful
- Unlimited file size for form attachments is amazing
Cons
- I would LOVE to be able to nest folders within folders
- The ability to create more than one Wiki would be great
- The ability to set up an automation where a form is converted to a task list and have it carry over everything in the form (turned into tasks) would be amazing
Return on Investment
- Reduced walk-up work and miscommunications
- We have been able to actually document time spent doing specific tasks, when before we were just guessing
- We have been able to implement a rating system for projects that allows us to prioritize work more effectively
Alternatives Considered
Asana, Trello, monday.com and Airtable
Other Software Used
Canva, Iterable, vidIQ
The Most Capable Productivity Software
Use Cases and Deployment Scope
ClickUp is the single source of truth in our content marketing company. It drives our project flows, holds relevant documentation, and automates communication and task distribution. The ability to track time, hand-off sub-tasks, and organize details without needing to perform 5 "housekeeping" tasks in the middle of project productivity is a massive win for our business.
Pros
- Time tracking
- Live commenting
- Document storage
Cons
- Clickup is a tank! It's feature-set is extremely robust and can overload a new user.
- Account wall/Guest access. I'd love to be able to send people more info through ClickUp without them needing an account.
- Settings navigation: It is sometimes unclear what things need to be handled in the main settings or in specific task cards.
Return on Investment
- Shortened our average project duration by 50%
- Reduced our necessary operations software portfolio by 90%
- Decreased emails by 50%
Alternatives Considered
Todoist and Google Tasks
Other Software Used
Google Tasks, Todoist, ServiceTitan
Why ClickUp Became Our All-In-One Productivity Hub.
Use Cases and Deployment Scope
We use ClickUp to manage our project workflows starting from task assignments to timelines. It's used in team collaboration as well as documentation. It helps us to track progress and priorities and keep the projects aligned with their timeline. Before ClickUp we struggled with scattered tools mostly excel and there was no visibility into project status. No everything is centralized and easy to access. Our use span across multiple departments including product design, development, PMO and we even share it with client to have full visibility for them.
Pros
- Easily create custom task statuses to match our process.
- Link Tasks using dependencies or related tasks. Create subtasks where required.
- Log hours directly into the tasks without needing any third party tools.
- Use of comments, mentions to keep communication within task.
Cons
- The mobile app lacks the smoothness and full functionality.
- Sometime we get bombarded with notifications, clubbing of notification can be done.
- Small glitches sometimes like task status not updating right away or filters not getting saved.
Return on Investment
- 25-30% Faster Project Completion due to improved task tracking.
- 5-7 hours saved per team member per week by easy collaboration.
- 40% reduction in scattered communication by centralized collab within tasks.
- Stronger accountability and goal tracking, helping teams stay focused on KPIs and deadlines.
Alternatives Considered
Asana and Atlassian Jira
You should try it
Use Cases and Deployment Scope
I use ClickUp daily in my workflows. It helps me keep track of my content flows, tasks across my department, plan quarterly tasks, and communicate with complex tasks across my team.
Pros
- Task Organization
- Customization
- View Management
Cons
- Some of the UI can be complicated at first
- fist you are repeating tasks, sometimes there are massive delays
- when several people are collaborating at once, the view cannot manage the load and when it syncs across some work gets deleted
Return on Investment
- We can keep track of tasks all in one place
- Any member of a team can see the task lists associated with a teammate or department so that we always know the load capacity of the area
- Saved time by being able to plan accurately and better chance of completing tasks
Alternatives Considered
HubSpot CRM
Other Software Used
Pylon, Ghost, Canva
