This product assessment synthesizes insights from 16 recent reviews, evaluating ClickUp across multiple dimensions of user experience. ClickUp is primarily used as a project and task management solution, with 11 of the 16 reviewers highlighting its importance in this area. A significant portion of users, 5 of 16 reviewers, praise ClickUp as an all-in-one solution that consolidates functionalities, leading to time savings and improved visibility across departments like marketing, sales, and tech development. Reviewers frequently commend its ease of use, customization options, and time tracking capabilities, with 3 of 16 reviewers specifically mentioning ease of use and customization. ClickUp's adoption appears to yield a strong return on investment, particularly in efficiency and time savings, as reported by 11 of the 16 reviewers. This efficiency translates into reduced turnaround times and faster order processing. Furthermore, 5 of the 16 reviewers noted improved collaboration through simplified workflows and better communication, while 3 of the 16 reviewers cited cost savings through tool consolidation and more efficient client management. Collaboration is further enhanced by providing a single source of truth for task responsibilities and easily accessible task history, as noted by 13 of 16 reviewers. 10 of 16 reviewers report that ClickUp's ability to replace multiple applications simplifies productivity processes, while 5 of 16 reviewers highlight the platform's automation capabilities. Despite its strengths, ClickUp has areas for improvement. Some reviewers suggest enhancements to the mobile app and integrations, each mentioned by 3 of the 16 reviewers. While ClickUp integrates with tools like Google Sheets, Google Drive, and Google Meet, the reviews don't provide specific recommendations or satisfaction levels with those integrations. Overall, ClickUp presents a compelling value proposition as a versatile project management and collaboration tool, but potential buyers should consider the need for possible enhancements in specific areas like mobile app functionality and integrations.

Pros

All-in-one platform consolidating multiple functionalities, leading to time savings and improved visibility (5 of 16 reviewers)
Easy to use and customizable, allowing tailoring to specific management needs (3 of 16 reviewers)
Drives efficiency and time savings, resulting in reduced turnaround times and faster order processing (11 of 16 reviewers)
Improves collaboration through a single source of truth for tasks and accessible task history (13 of 16 reviewers)
Replaces multiple applications, simplifying productivity processes and reducing the need to manage multiple systems (10 of 16 reviewers)

Cons

Mobile app enhancements are needed (3 of 16 reviews)
Integrations require improvement (3 of 16 reviews)
Some features need further improvement (2 of 16 reviews)

Why it matters:

A substantial number of reviewers (13 of 16) indicated that ClickUp enhances collaboration by creating a centralized system for task management and responsibilities. Reviewers appreciate the clear overview of task status and project progress, as well as the ability to link tasks to overarching company goals. Several reviewers specifically mentioned that ClickUp's features improved transparency and knowledge sharing across teams.

“The best bit is a clear SSOT about who is responsible for what. The business is still in a very early stage of fully utilising the collaborative features within ClickUp, but know clearly who is doing what is a massive first step for us, where the previous scenario had people across the business hiding behind incomplete email chains. Nightmare!”

Why it matters:

A majority of reviewers (11 of 16) indicated that ClickUp significantly improved their efficiency and saved time. This was attributed to factors such as reduced turnaround times, streamlined workflows, and the elimination of time wasted on managing multiple tools. Some reviewers also noted that ClickUp helped them avoid repetitive meetings and improve data reporting.

“Significant reduction in turnaround times on many types of reportable data - as we moved from completely untrackable (manual) data collection to CU, its impossible to give a hard number, but at an estimate we have seen between turnaround times halve overall, some even more significantly.”

Why it matters:

A significant portion of reviewers, 11 out of 16, use ClickUp for project and task management. They appreciate its ability to organize tasks, manage projects, and facilitate communication within teams, especially in the context of remote work and operational transformations. Reviewers find it to be a central hub for managing people, planning projects, and handling various processes.

“The major use we have is project management as we undergo significant transformations in our operational and strategic spaces.”

ClickUp is designed to simplify teams’ workflows by replacing multiple productivity apps at once, automating manual work, and integrating with tools in your existing tech stack. How has your team been able to simplify your productivity processes with ClickUp, if at all?

From 16 reviews

Summary

This report analyzes 16 recent reviews to understand how ClickUp has simplified team productivity processes. A significant portion of reviewers, 10 out of 16, report that ClickUp allowed them to replace multiple applications, consolidating their workflows into a single platform. Five reviewers specifically cited the platform's ability to automate workflows as a key simplification. The ability to consolidate applications appears to drive simplification by reducing the need to manage multiple systems, while automation reduces manual effort.

Top Quotes

Replaced multiple apps

“We have reduced the number of Excel workbooks in the business significantly and can see a use can for CU for many many more!”

Automated workflows

“Previously, what were extremely operational and repetitive tasks are now done automatically thanks to ClickUp's integrations and automations.”

ClickUp aims to foster collaboration between all teams within an organization. How has your organization's collaboration improved since adopting ClickUp, if at all? This may include brainstorming, managing projects or tasks, tracking org-wide goals, and/or communicating with other departments or teams.

From 16 reviews

Summary

This report analyzes 16 recent reviews to understand how ClickUp has affected organizational collaboration. A significant portion of reviewers, 13 of 16, report that ClickUp fostered improved collaboration through a single source of truth regarding task responsibility, easily accessible task history, and improved knowledge sharing. Improved communication was also noted by 5 reviewers, with ClickUp consolidating communications within the platform and reducing reliance on email and other communication tools. Several reviewers highlight the ability to track company goals and link associated tasks, providing a bird's eye view of progress. Reviewers also appreciated the increased transparency of work, making it easier to take over tasks and assist colleagues.

Top Quotes

Improved Collaboration

Improved Communication

“Before, we had a lot of communication and execution issues between planning a strategy for a client and actually putting it into practice with the operational team. With ClickUp, everything is recorded in the tasks and the history is never lost, even when passing the task to different team members. Another point that I always like to highlight is the efficiency of communication using ClickUp Chat. It is much simpler to manage the team's tasks and communication centrally in ClickUp.”

What positive or negative impact (i.e. Return on Investment or ROI) has ClickUp had on your overall business objectives?

From 16 reviews

Summary

This report analyzes 16 recent reviews to understand the return on investment (ROI) that ClickUp has provided to businesses. Reviewers most frequently cited improvements in efficiency and time savings (11 of 16 reviews). These time savings often translate into tangible benefits such as reduced turnaround times and faster order processing. Several reviewers also highlighted the positive impact on collaboration (5 of 16 reviews), noting simplified workflows and better communication. Cost savings were also mentioned by some reviewers (3 of 16 reviews), who reported reduced spending through the consolidation of tools and more efficient client management. Overall, the reviews suggest that ClickUp's ROI is primarily driven by gains in efficiency, collaboration, and cost reduction.

Top Quotes

Increased Efficiency & Time Savings

Improved Collaboration

“Collaboration is simple and straight forward.”

Cost Savings

“It saved 50% money for subscriptions on other tools”

Besides ClickUp, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 16 reviews

Summary

This analysis synthesizes 16 recent reviews to identify software regularly used alongside ClickUp and the likelihood of recommending those tools. Google's suite of products is frequently mentioned. Google Sheets and Google Drive were mentioned by 4 reviewers, while Google Meet was cited by 3 reviewers. These tools appear to be part of a common workflow, as some reviewers listed multiple Google products together. However, the reviews do not provide specific reasons for recommending these other software products or detail the reviewers' overall satisfaction with them.

Related topics

Google Sheets and Drive Google Meet

Top Quotes

Google Sheets and Drive

“Google Sheets, Google Drive, Slack”

Google Meet

“Google Meet, n8n, Google Calendar”

Describe how you use ClickUp in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 16 reviews

Summary

This report synthesizes 16 recent reviews to understand how users are leveraging ClickUp within their organizations and the business problems it addresses. A primary use case centers around project and task management, with 11 of the 16 reviewers mentioning its importance in this area. Several reviewers highlight ClickUp as an all-in-one solution, consolidating various functionalities into a single platform; 5 of the 16 reviewers specifically praise this aspect, noting benefits such as time savings and improved visibility. The reviews suggest that ClickUp is used across different departments, including marketing, sales, and tech development, indicating its versatility within organizations.

Top Quotes

Project and Task Management

“The major use we have is project management as we undergo significant transformations in our operational and strategic spaces.”

All-in-one Solution

“Until we discovered ClickUp by watching videos on YouTube. We understood that using just one complete tool is much better than using several.”

Please provide some detailed examples of areas where ClickUp has room for improvement.

From 16 reviews

Summary

This analysis synthesizes 16 recent reviews to identify areas where ClickUp users see room for improvement. A few reviewers mentioned the need for mobile app enhancements (3 of 16 reviews) and integrations (3 of 16 reviews). Two reviewers cited the need for feature improvements.

Top Quotes

Integration improvements

“Integration with Google Calendar”

Feature improvements

“I want your team to improve the Priority feature where we can define more level of priority”

Mobile app improvements

“The mobile app is ok, but can be better”

Please provide some detailed examples of things that ClickUp does particularly well.

From 16 reviews

Summary

This report analyzes 16 recent reviews to identify aspects of ClickUp that users highlight as particularly effective. Reviewers frequently mention the platform's ease of use, customization options, and time tracking capabilities. Specifically, 3 of the 16 reviewers cited the platform's ease of use and navigation. Another 3 reviewers appreciated the platform's customization options, noting the flexibility it offers for tailoring the management structure to specific needs. Time tracking was also mentioned by 3 reviewers as a valuable feature. These features appear to be key strengths of ClickUp, contributing to a positive user experience.

Related topics

Time Tracking Easy to Use Customization

Top Quotes

Time Tracking

“Time tracking”

Easy to Use

“Easy navigation”

Customization

“Customization of the management structure according to needs”

Reviews

682 Reviews

Clickup Best

Rating: 3 out of 10

Incentivized

April 15, 2026

Use Cases and Deployment Scope

ClickUp in your organisation

Pros

ClickUp
Particallrly
Well

Cons

Improvemennt

Likelihood to Recommend

Rate

Verified User

Account Manager in Customer Service (51-200 employees)

Vetted Review

8 years of experience

Simple and straightforward task management

Rating: 9 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

I need a tool where I can put all my tasks in a simple way and take notes about them. I manage a lot of things and I need to order my mind writing down everything so I don't forget anything. ClickUP is really good at showing tasks and details about each one. Even relations between them, so I feel I'm in control.

Pros

Task Management
The user interface is friendly
Multiple user views so you use the one you like.

Cons

The mobile app is ok, but can be better
The screen shows a lot of information, which is good, but until you get used to it, it may be overwhelming
Recurring tasks are not much intuitive

Likelihood to Recommend

I think task management software may be really deep in options, but most people only use the surface. So the surface must be really good. I think ClickUp is good in the generic task management in any team. Just for one to keep track of things, or teams where tasks are delegated.

Gastón Barcia

Advisor in Professional Services at Prosumia (51-200 employees)

Vetted Review

1 year of experience

Verified on LinkedIn

A fantastic tool for businesses needing to join the 21st Century

Rating: 10 out of 10

April 30, 2025

Use Cases and Deployment Scope

The major use we have is project management as we undergo significant transformations in our operational and strategic spaces. That being said, while significant, it is actually not the thing I wanted to share here. Every business has odds and ends that don't really 'fit' in a space. Too complex for conventional data files, too dynamic not to be cloud based but not structurally significant enough to warrant resources to a dedicated software solution. This is where ClickUp has been incredibly powerful for us, capturing those odds and ends within departments that need to be captured, shared, tracked and often automated without insane development cost, time or complexity. An example would be how we track the status of reoccurring report generation for our clients. As less than 3% of our clients contractually required specialised reporting data on a reoccurring basis, it is something that essential to manage efficiently and historically was in a clunky Excel workbook. There was no accountability, no way to monitor SLAs, no way to identify quickly and easily where bottlenecks in processes existed. With ClickUp, we automate the tasks, can assign and track status in real time, escalate and (my personal favourite) summarise where each report is at for quick high level updates for our executive team with the inbuilt AI functionality.

Pros

AI
Time tracking
Easy navigation

Cons

Nothing springs to mind! Every day I discover a new cool thing

Likelihood to Recommend

Great for project management, reoccurring task management, building trackers and keeping track of what everyone is up to. Like all software that has great functionality, having solid governance and control over access is essential. I recommend ensuring that your admins/owners have a close eye on what is going on across the space or it can turn into an unmanageable nightmare.

Victoria Piedade

Manager of Corporate Services in Customer Service at Quad Services Pty Ltd (1001-5000 employees)

Vetted Review

1 year of experience

View profile

Empowering subject matter experts

Rating: 10 out of 10

April 29, 2025

Use Cases and Deployment Scope

ClickUp allowed us to design our data and workflow in a manner that fits our way of doing things. It has empowered us as subject matter experts to bend the technical world around us, rather than us having to adjust our workflows around a standard industry template. We love the freedom to design the tech world we operate in.

Pros

Great relational data storage
Easy to navigate hierarchy
Great dashboards as a result

Cons

Calculations should be enhances
Additional folder level would be helpful
Percentage custom field would be great

Likelihood to Recommend

ClickUp is great as a relational data tool and workflow manager. It is easy to learn and is constantly adding beneficial features. It must be the no 1 SaaS platform currently available.

The system does become very difficult and time consuming to manage once you have a large number of clients, each with their own space - as any change to the architecture means you have to make the changes manualy to all.

Changing a template does not change the exisiting spaces.

Louis Venter

Founder in Corporate at Wealth Succession (1-10 employees)

Vetted Review

4 years of experience

View profile

ClickUp Review

Rating: 10 out of 10

April 29, 2025

Use Cases and Deployment Scope

Our company is a marketing, advertising, and consulting agency, but we also handle a lot of the project management for our clients. ClickUp has changed the way we track deliverables, schedules, and assignments for each of our clients -- ClickUp has also changed the way each individual team member organizes their own priorities and assignments. With our previous software, the functions and features were not all in one place, so we were using 3-4 different applications just to have the required features. With ClickUp, we now have all our desired features in one place. We have only used ClickUp since the beginning of 2025, and we are just scratching the surface in terms of the capabilities and features of ClickUp, and it has already changed the way our company operates.

Pros

Ability to track progress of specific projects or assignments, while still tracking the progress of a major project as a whole.
Assigning and delegating work - ClickUp makes it easy for each team member to track what is due and when, while also seeing the details or subtasks for each assignment.
ClickUp allows for us to edit, modify, and re-build documents right inside of the app, while also keeping a track record of previous edits and updates.

Cons

ClickUp could offer a guest access, specifically for clients who want to know progress or details of a project, without having to add as a new user or pay for access.
ClickUp has room for improvement with the capabilities of the Personal List, as of right now subtasks are not able to be directly added to a Personal List, which makes the upkeep of the personal list tricky when the project is large and there are many subtasks that have the importance of a regular task.
The notification settings could be modified, but more in detail. The user should be able to specifically customize what they get notified for, and what they don't. The current settings are in depth, but I still find myself being notified for projects or activity that I am not involved in, and the settings do not allow for me to specifically remove myself from those notifications.

Likelihood to Recommend

ClickUp is well suited for a company like ours, with multiple clients and multiple moving pieces on a daily basis. ClickUp offers an interface that keeps everything in one central location, which is extremely helpful when our company has 4+ clients, each of them having specific statuses, projects, timelines or deadlines, and lists. ClickUp has changed the way our company operates, and we are just at the starting line in terms of the capabilities of ClickUp.

Verified User

Project Manager in Marketing (1-10 employees)

Vetted Review

1 year of experience

Collaboration made Easy

Rating: 9 out of 10

April 29, 2025

Use Cases and Deployment Scope

We use ClickUp to streamline processes across the company - our ERP system for wholesale orders and Shopify for B2C orders are integrated with it, streamlining workflows and eliminating the need to work across multiple different portals.
The API allows us to integrate it with just about anything - we are able to automate printing, updates to the orders on the eCommerce & ERP platforms, and much more.

Pros

Powerful API for integrations & automations
Forms are particularly useful
Easy tracking of projects and their timelines

Cons

Some functionality isn't available via the API, such as interacting with Document type custom fields
UI is still a bit cluttered, which can discourage adoption
Still no two-way sync with Outlook Calendar

Likelihood to Recommend

Great for tracking projects where a team is working collaboratively, as well as tracking individual tasks. If you have some integration knowledge, ClickUp can be connected with just about anything, which really means that your only limit is your imagination!
The lack of a two-way sync with Outlook's calendar is still an issue.

Conor Engelbrecht

System Manager at Wazoogles Superfood (11-50 employees)

Vetted Review

5 years of experience

View profile

Flexible and Versatile Powerhouse

Rating: 10 out of 10

April 29, 2025

Use Cases and Deployment Scope

I use ClickUp to delegate tasks to employees and track time. As a remote business, it was important for me to be able to hold my employees accountable. It was also important for me to be able to have a centralized and powerful platform that I could plug the rest of my life into.

Pros

Time tracking and reporting
Task viewing and searching
Assigning and reminders
Prioritization

Cons

Integration with Google Calendar
Integration with Zoom
Dashboards on the spaces and lists

Likelihood to Recommend

ClickUp is best used by those who have already had experience with a productivity platform and are looking for the one that has all of the features. It it less appropriate for a single person to use to organize their own personal life.

Paige Knickle

Owner of Copper Cabbage Studios at Copper Cabbage Studios (1-10 employees)

Vetted Review

5 years of experience

View profile

The best management tool for digital agencies (A melhor ferramenta de gesto para agncias digitais)

Rating: 10 out of 10

April 29, 2025

Use Cases and Deployment Scope

We had a lot of problems with the management and communication of our digital agency team. Everything was confusing. No one knew what, how and when a certain task should be done. We didn't have deadlines or clear project organization, which resulted in the loss of several clients. Tired of being buried in the operational side of things and constantly putting out fires, we decided to look for management tools to solve this problem. We tried Trello, Notion, Asana, Monday... but there was always some feature missing to monitor the team's performance, especially communication. Until we discovered ClickUp by watching videos on YouTube. We understood that using just one complete tool is much better than using several. Before, we used Trello to control tasks and Google Chat for communication. It was chaos because we needed to use 2 tools at the same time (and Trello was extremely limited). With ClickUp, I can manage my team's performance and communication efficiency in one place. Using one tool for all of this is much simpler and more practical for me (as a leader and manager) and for my employees.

Nós tínhamos muitos problemas com a gestão e comunicação do time da nossa agência digital. Tudo era confuso. Ninguém sabia o que, como e quando deveria ser feito determinada tarefa. Não tínhamos prazos e clareza de organização de projetos e isso acarretou na perda de diversos clientes. Cansados de estarmos afundados no operacional e apagando incêndio o tempo todo, decidimos buscar ferramentas de gestão para solucionarmos esse problema. Tentamos Trello, Notion, Asana, monday.... mas sempre faltava algum recurso para acompanhamento de performance do time, principalmente comunicação. Até que descobrimos o ClickUp vendo vídeos no YT. Entendemos que usar apenas uma ferramenta completa é muito melhor do que usar várias. Antes usávamos Trello para controle de tarefas e google chat para comunicação. Era um caos porque precisávamos usar 2 ferramentas ao mesmo tempo (e o trello era extremamente limitado). Com ClickUp, consigo gerenciar a performance do meu time e a eficiência da comunicação num lugar só. Usar uma ferramenta para tudo isso é muito mais simples e prático para mim (como líder e gestor) quanto para os meus colaboradores.

Pros

Centralização da comunicação
Centralization of communication
Customização da estrutura gestão de acordo com as necessidades
Customization of the management structure according to needs
Recursos como dashboards, calendários e listas para melhor visualização dos departamentos da empresa

Cons

Add new people to meetings that are already in progress
Adicionar pessoas novas em reunioes que já estao em andamento
Record meetings within ClickUp
Gravar as reunioes dentro do clickup
connection with whatsapp to manage leads within the CRM in ClickUp
conexão com whatsapp para gerenciar leads dentro do CRM no ClickUp

Likelihood to Recommend

ClickUp is not suitable for teams that do not have management maturity and minimal organization. Although ClickUp is extremely efficient and complete, it is not easy to understand the logic of the tool right away. I myself implement ClickUp for marketing agencies, and all of them always have difficulty using the system at first. The learning curve is relatively long, around 1 month. Another point is that it is complex to implement a CRM in ClickUp for companies that depend on email marketing, message automation, etc.

ClickUp não é apropriado para equipes que não tem maturidade de gestão e organização mínima. Por mais que o ClickUp seja extremamente eficiente e completo, não é simples de entender a lógica da ferramenta logo de cara. Eu mesmo implemento ClickUp para agências de marketing, e todas elas sempre tem dificuldade de usar o sistema no início. A curva de aprendizagem é relativamente longa, algo em torno de 1 mês. Outro ponto é que é complexo implementar um CRM no ClickUp para empresas que dependem de email marketing, automacao de mensagens e etc.

Guilherme Gomes

CEO in Professional Services at Cliv Company (1-10 employees)

Vetted Review

3 years of experience

I recommend ClickUp for team and project management

Rating: 10 out of 10

April 28, 2025

Use Cases and Deployment Scope

Our team uses ClickUp to help organize customer information and projects. We create task lists to assign team members parts per projects. It allows us to share project assets and information in one easy to find place.

Pros

team and project managment
customizability
asset and information sharing

Cons

Microsoft Teams Integration

Likelihood to Recommend

ClickUp has been intuitive and is greatly customizable to meet our team's unique needs.

Verified User

Employee in Marketing (1-10 employees)

Vetted Review

4 years of experience

Step up with ClickUp

Rating: 8 out of 10

April 25, 2025

Use Cases and Deployment Scope

We use ClickUp daily across a team of 11 people. It’s our central hub for managing people, planning projects, handling HR processes, and keeping clients informed. The main problem it solves is fragmentation—before ClickUp, we used multiple tools for task tracking, communication, and planning. Now it’s all in one place, which saves time, reduces errors, and gives us much better visibility into what’s going on across the business. The scope of our use includes both internal operations and client-facing work.

Pros

Keeping things tidy and organized
Everything in one tool
Tracking is on point

Cons

The speed of implementation of customer feedback
Some major bugs are still on platform
Lacks some really basic features

Likelihood to Recommend

It's less apropriate from small team or singlar person, because its too complex for small operations. Other than that, I think it's really one of the best tools there is

Verified User

Manager in Marketing (11-50 employees)

Vetted Review

3 years of experience

Loading Reviews List....

The best management tool for digital agencies (A melhor ferramenta de gesto para agncias digitais)

Rating: 10 out of 10

April 29, 2025

Use Cases and Deployment Scope

Pros

Centralização da comunicação
Centralization of communication
Customização da estrutura gestão de acordo com as necessidades
Customization of the management structure according to needs
Recursos como dashboards, calendários e listas para melhor visualização dos departamentos da empresa

Cons

Add new people to meetings that are already in progress
Adicionar pessoas novas em reunioes que já estao em andamento
Record meetings within ClickUp
Gravar as reunioes dentro do clickup
connection with whatsapp to manage leads within the CRM in ClickUp
conexão com whatsapp para gerenciar leads dentro do CRM no ClickUp

Likelihood to Recommend

Guilherme Gomes

CEO in Professional Services at Cliv Company (1-10 employees)

Vetted Review

3 years of experience