Step up with ClickUp
April 25, 2025

Step up with ClickUp

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp daily across a team of 11 people. It’s our central hub for managing people, planning projects, handling HR processes, and keeping clients informed. The main problem it solves is fragmentation—before ClickUp, we used multiple tools for task tracking, communication, and planning. Now it’s all in one place, which saves time, reduces errors, and gives us much better visibility into what’s going on across the business. The scope of our use includes both internal operations and client-facing work.

Pros

  • Keeping things tidy and organized
  • Everything in one tool
  • Tracking is on point

Cons

  • The speed of implementation of customer feedback
  • Some major bugs are still on platform
  • Lacks some really basic features
  • Definitelly borught more clarity into projects
  • Saved us a lot of time and thus money, because of the time client management
  • Our agency looks more organized and presentable
Since switching from Basecamp to ClickUp, collaboration across our organization has noticeably improved. The biggest gain has been faster feedback—teams now comment directly on tasks, which keeps discussions focused and in context. Dashboards also help us monitor progress in real time, so there’s less back-and-forth and fewer status update meetings. Overall, ClickUp made it easier for different roles and departments to stay aligned without wasting time jumping between tools.
ClickUp helped us simplify our productivity stack by replacing Google Sheets, Basecamp, and Notion. Instead of juggling multiple platforms for task tracking, project planning, and documentation, we now handle everything in one place. While we don’t rely heavily on complex automations, the built-in reminders and task management features already save us time and reduce missed follow-ups. The consolidation alone has made our workflows cleaner and more structured.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

No

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

It's less apropriate from small team or singlar person, because its too complex for small operations. Other than that, I think it's really one of the best tools there is

ClickUp Feature Ratings

Task Management
9
Gantt Charts
7
Scheduling
8
Workflow Automation
5
Team Collaboration
10
Document Management
5
Email integration
5
Mobile Access
2
Timesheet Tracking
7

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