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ClickLearn

Score8 out of 10

5 Reviews and Ratings

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What is ClickLearn?

ClickLearn automates the process of creating training material and documentation of popular business systems such as Microsoft D365, SAP, and Oracle. With ClickLearn, users click through processes and ClickLearn records actions. When these are recorded, ClickLearn automatically delivers the resulting content in these 7 different formats to be used in training situation:
  • Step-by-step instructions in HTML for posting online
  • Step-by-step instructions in Word and PDF
  • PowerPoint slides for classroom training
  • Show-me, Try-me, and Test-me interactive videos
  • An in-app assistant to help users carry out tasks in their live system
With recordings done, the user can edit the content, for example, provide additional information, before publishing to a full e-learning portal available to users 24/7.

Categories & Use Cases

Media

A modern and responsive learning portal - created from a single click
Create content in any language
Start recording your processes with ClickLearn
The Replay feature automatically runs through your processes in your business software and re-records all steps and screenshots - you just need to click once to start the replay.

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Reviews

What users are saying about ClickLearn.
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ClickLearn allows for easy creation and access to multiple training materials all in one place

Incentivized
Jay MurphyView profile
Program Administrator - CRM in Information Technology at Ascensus (1001-5000 employees employees)

Use Cases and Deployment Scope

We needed a product that would allow us to spend less time on documentation and free up administrators for more technical work. We use ClickLearn to document every day tasks in Dynamics 365 and Outlook when using the Dynamics for Outlook app. This includes How to and information training videos.

Pros

  • Easy creation of videos based on mouse clicks
  • Editing documentation
  • Organization and structure of recordings

Cons

  • Could use more options for how the portal looks and is organized

Most Important Features

  • Quick documentation setup
  • Quick publishing when something is needed
  • Branching options in a video

Return on Investment

  • Time to complete other tasks has improve since the use of ClickLearn started
  • Users have multiple options to consume the training in once place and appreciate it

Easily on-board new users and supplement existing users with learning material

Incentivized
Nicholas DuffView profile
Business Systems Analyst in Information Technology at PCL Construction (1001-5000 employees employees)

Use Cases and Deployment Scope

At PCL, we use ClickLearn to teach users how to perform various tasks in our project management system. Normally, these tasks would require us to host training sessions with our users - but, ClickLearn helps relieve our schedules by having this training material stored in one central location.

Pros

  • Creating easy-to-follow work instructions.
  • Provides different methods of delivery (text, video, try-me).

Cons

  • Replaying recordings can be finicky.
  • Freezes/crashes periodically.

Most Important Features

  • Replaying recordings for upcoming releases.
  • Easily editing steps.
  • Neatly structuring recordings.

Return on Investment

  • New/existing users can become familiar with system functionality very quickly.

ClockLearn a simple to use tool

Terry GardenerView profile
Project Manager in Information Technology at Rotork (1001-5000 employees employees)

Pros

  • Switching languages
  • Creating supporting training documents
  • Video recordings
  • Templates for materials

Cons

  • It would be nice to take a couple of seconds off screen capture

Most Important Features

  • Ease of use
  • Screen capture
  • Storage of completed materials

Return on Investment

  • Currently, impact is not known as sys has yet to go live but for the authors, they all think it’s a superior tool for the production of materials

Other Software Used

AppDynamics, Adobe Captivate

When you need help to create manuals without "print screen-ing"

Incentivized
Verified User
Administrator in Sales (1001-5000 employees employees)

Pros

  • Generate manuals.
  • Pronounces text.

Cons

  • Renaming records, books, shelves.
  • Adding new steps.
  • Recognizing fields when recording from web browser.

Most Important Features

  • Generating manuals by recording the steps.

Return on Investment

  • Help is received faster.
  • New customers created faster - Quoting faster made possible.

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