IFS Review
Pros
- Order Placement - IFS makes placing orders quite easy. From the simple interface down to selecting inventory, the experience is simple and clean
- Reporting - Querying database records is straightforward and easy to do. Queries can then be drilled down to individual records or exported to excel for further manipulation and analysis.
- Customer Creation - Creating new customers and managing and maintaining existing records is a simple and easily repeatable exercise
Cons
- Field Customization - Adding fields or inputs to particular entities is not very easy. In a world of point and click development, IFS is behind the curve
- Order Automation - for bulk order placement it would be nice to have an easy mechanism to upload orders via an Excel or csv template. We've written some custom programs to perform this, but a more user friendly, "out of box" solution would be welcomed.
Return on Investment
- Positive - streamlined order processing has allowed our business to scale without requiring additional bodies for that specific need.
- Positive - Reporting has allowed valuable insight into historic business trends which has allowed us to be proactive instead of reactive in many areas.
- Negative - Customizations have proved costly and cumbersome when upgrading to the next version of the software.
Other Software Used
Mendix, Salesforce.com, Adobe Photoshop
