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Citrix DaaS

Score8.6 out of 10

157 Reviews and Ratings

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What is Citrix DaaS?

Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.

Categories & Use Cases

Reviews

What users are saying about Citrix DaaS.
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The High Price for Convenience.

Incentivized
Verified User
Manager in Information Technology (201-500 employees employees)

Use Cases and Deployment Scope

My organization uses Citrix DaaS as our remote desktop tool. It allows our team to push updates and control the environment our staff work on/in from any computer, personal or business. It can be deployed on-prem or in the cloud. We leverage a mixture of cloud + on-prem for best service results.

Pros

  • Desktop Isolation.
  • User flexibility, accessing data from any device.
  • Easily scale up and down.
  • Maintenance

Cons

  • The ability to run webinars and virtual meetings from within DaaS.
  • Recently, support has been lacking.
  • Licensing is very high.
  • Mobile device experience.

Return on Investment

  • When users break or lose their computers, DaaS keeps their desktops the same regardless of the device they connect with.
  • DaaS cloud has had some outages recently that's had a negative affect.
  • Troubleshooting can take dedication, as Citrix points at everything besides its product.

Usability

Other Software Used

Veeam ONE, LogMeIn Rescue by GoTo, Atera

Fully reccommend this Great Tool

Incentivized
Juljan HebibasiView profile
IT Systems Analyst in Information Technology at Bencard Allergie GmbH (501-1000 employees employees)

Use Cases and Deployment Scope

In our company, we need Citrix Virtual Apps and Desktops as a must since a lot of users work remotely and with this great tool, they are able to log in remotely to their desktops and other applications too. Since our company grew fast in the last years we needed such tool to go ahead with our growth. The connection is secure and this was one of the requirements for the software purchase.

Pros

  • Give employees freedom to work from anywhere.
  • Management of VMs easy and reduces costs.
  • Versatile
  • Best performance and stability.

Cons

  • Linux installation.
  • Support cases some time take long time to solve.
  • Ideal for large companies.

Most Important Features

  • Pool of apps.
  • Relief of IT Department.
  • HO is more easy.

Return on Investment

  • Relaxation of the IT department troubleshooting individual users.
  • Between Office and Home Office there is no difference.
  • Increased productivity for the entire users.

Other Software Used

vSphere, Azure API Management, Veeam Backup & Replication

Good virtual product, easy to use an manage.

Incentivized
Charlie LiuView profile
Senior Talent Acquisition Partner in Human Resources at Universal Music Australia (51-200 employees employees)

Use Cases and Deployment Scope

I use Citrix desktop for more than 7 years now, from previous company adopted all user PC using Citrix desktop to manage backend IT perspective to now in my current company use it as some of the application + a few virtual desktops for someone who needs to get in the network with their own computer, Citrix has been trouble free easy to use solution for us.

Pros

  • Mobility, any where, any computer
  • easy to use
  • not much computer resource required

Cons

  • file sharing from local PC to the citrix laptop or application
  • better mobile app, for iPad users
  • Audio and Video optimization can improve

Most Important Features

  • fast connection
  • secure, and track all intellectual doc
  • simple userface

Return on Investment

  • Considering the amount of expensive laptop to purchase for some company it's great option and ROI.
  • Web-based applications are great to save software licenses as well where it allows user to access web servers to use the same app.

Alternatives Considered

Amazon EC2 Auto Scaling

Other Software Used

LastPass for Business, Snagit, Grammarly

Citrix Virtual Apps is great for users

Incentivized
Debbie Archimbaud
Commercial Account Executive in Customer Service at USI Insurance Services (5001-10,000 employees employees)

Use Cases and Deployment Scope

We use Citrix Virtual Apps as the hub for all online operations. It is our gateway to access all of our software, data, user applications, and shared drives. We rely heavily on Citrix Virtual Apps for our day-to-day work, as without it, we are unable to process much of anything through the course of the day.

Pros

  • Gateway to all software, data, etc.
  • Smooth transition on desktop or laptop
  • user friendly

Cons

  • help online could be enhanced

Most Important Features

  • ease of use
  • price
  • availability of help

Return on Investment

  • peace of mind when employees are working from home
  • no need to purchase additional things

Alternatives Considered

Microsoft Access

Best use case for Citrix Virtual Apps

Incentivized
David Melin
Systems Architect in Information Technology at FTI Consulting (1001-5000 employees employees)

Use Cases and Deployment Scope

Citrix Virtual Apps is currently used globally, In the United States, England, France, Germany, Japan, India, Australia, and China. Citrix Virtual Apps provides secure remote access for contractors and consultants who need to work in remote environments. It has alleviated the need for access globally and provides access for users outside of the local regions. We have been able to provide secure access to desktops, and applications regardless of the proximity of their location. We have been using the product for the past ten years and with the Covid-19 pandemic, also provided a means for additional users to work securely from home. Today we have Citrix environments in the cloud as well as on-premise datacenters. We have migrated away from using VPN because Citrix Virtual Apps is more scalable and configurable.

Pros

  • Provides access to an entire computer desktop session.
  • Provides access to single published applications.
  • Configurable to provide read only access to a desktop or application.
  • Allows for apply Citrix and AD group policies for secure and enhanced access.

Cons

  • More built in reporting from Citrix Director.
  • Easier to manage and upgrade Virtual Delivery Agents.
  • Enhance the Citrix Gateway interface on the NetScaler.
  • Make it easier to customize the Citrix Gateway UI dashboard.

Return on Investment

  • Carefully scaled implementations have managed the the total cost.
  • Providing access to users worldwide has been the biggest ROI.
  • Quick implementations of new environments have made the product worth the value.

Other Software Used

Microsoft 365 (formerly Office 365), TeamViewer, Skype for Business (formerly Lync), now part of Microsoft Teams

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