Citrix DaaS Information Reviews & Insights

Score8.7 out of 10

157 Reviews and Ratings

Community insights

TrustRadius Insights for Citrix DaaS are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Citrix Virtual Apps and Desktops, previously known as XenApp and XenDesktop, have been widely adopted by organizations for a variety of use cases. Users have found that this software provides seamless access to virtualized desktops and applications across multiple satellite locations, enabling teams to work collaboratively and efficiently. It has also been deployed in data centers, supporting various clients and applications including published desktops and development applications.

One of the key benefits of Citrix Virtual Apps and Desktops is its ability to facilitate remote work. Many organizations have relied on this software to provide their employees with secure access to desktops and applications from anywhere, ensuring business continuity even in challenging circumstances such as during the Covid-19 pandemic. Call center agents, testing teams, and general remote workers have leveraged this solution to maintain a strong security posture while enjoying a good user experience. Contractors, consultants, and remote workers have also found secure remote access through Citrix Virtual Apps valuable for their specific needs.

Another noteworthy use case of Citrix Virtual Apps and Desktops is its ability to provide remote desktop access to applications and servers, reducing infrastructure costs and eliminating the need for a dedicated data center. By giving users the flexibility to connect to business applications, utilities, and production servers remotely, the software streamlines IT operations while cutting down on maintenance efforts. Moreover, it has proven beneficial for organizations handling sensitive data or those seeking to provide offshore developers with secure access to internal company resources.

Overall, Citrix Virtual Apps and Desktops have addressed the diverse needs of businesses across industries. From ensuring seamless collaboration between distributed teams to enabling secure remote access to critical resources, this software has become an integral part of many organizations' IT infrastructure. Its ability to provide fast connections, improve efficiency, reduce costs, and enhance productivity has made it a preferred solution for various use cases within enterprises globally.

Citrix DaaS Reviews

7 Reviews

InformationComputer Software1Computer Networking1Telecommunications1Publishing1Information Services2Music1

Good virtual product, easy to use an manage.

Rating: 10 out of 10

Incentivized

July 18, 2022

Use Cases and Deployment Scope

I use Citrix desktop for more than 7 years now, from previous company adopted all user PC using Citrix desktop to manage backend IT perspective to now in my current company use it as some of the application + a few virtual desktops for someone who needs to get in the network with their own computer, Citrix has been trouble free easy to use solution for us.

Pros

Mobility, any where, any computer
easy to use
not much computer resource required

Cons

file sharing from local PC to the citrix laptop or application
better mobile app, for iPad users
Audio and Video optimization can improve

Likelihood to Recommend

for companies mixed with both PC and Mac environments, Citrix is the solution for running PC only environment. Saving on the laptop renewal cost, time to spinning up a new laptop takes no time. so for a company that doesn't have much IT support or ongoing cost, it's a great option for designer company need to provide heavy duty PC to users, Citrix laptop not that great.

Charlie Liu

Senior Talent Acquisition Partner in Human Resources at Universal Music Australia (Music, 51-200 employees)

Vetted Review

4 years of experience

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Good Product, Functionality Could be Improved

Rating: 6 out of 10

Incentivized

April 20, 2017

Use Cases and Deployment Scope

Most of our organization uses XenDesktop--we run Outlook through it, our database system, and store all our files on it. It allows everyone who uses it to access all the files and information from anywhere, which is really convenient. We have people who work offsite, as well as 2 different office locations, so it's really helpful to have one place for everything.

Pros

Can be accessed from anywhere
One central location for everything to be stored

Cons

Sometimes the system freezes
I've run into issues where it tells me I have multiple instances of a program running even if I don't
I wish the mobile versions worked better

Likelihood to Recommend

It's really helpful to have everything in one central place and for everyone to be able to access it. The functionality is not always as great--it can be frustrating when it says there are multiple instances of an application running even when there aren't. If I didn't work in the same building as the people with administrative access, this could cause delays in my work.

Brianna DeWitt

Senior Publicist, Baker Books Division in Marketing at Baker Publishing Group (Publishing, 201-500 employees)

Vetted Review

4 years of experience

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Citrix XenApp works for us.

Rating: 7 out of 10

Incentivized

March 23, 2017

Use Cases and Deployment Scope

Right now XenApp is being used by our department, but it will soon be rolled out to other departments within the organization. It addresses the problems of working remotely and securely.

Pros

Centralize control and reduce application management costs.
Deliver Windows and other business apps to workers on any device.
Workers are able to use devices they already own (BYOD), which cuts costs of buying new hardware.

Cons

Cost - Licensing costs are not cheap.
Local printing is not installed by default. It took some time getting printing set up for each individual user.
Application compatibility is an issue when Citrix XenApp is updated, we were forced into purchasing not only an update, but also new office software.

Likelihood to Recommend

XenApp is best suited for an organization with remote users using standard applications. It delivers apps to several devices and provides support for end-users over remote networks.

Eric Mueller, CSM, PMP

Business Analyst in Information Technology at Elsevier (Information Services, 5001-10,000 employees)

Vetted Review

2 years of experience

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Xenapp review

Rating: 9 out of 10

Incentivized

May 6, 2016

Use Cases and Deployment Scope

We have an application that is a fat client app that needs to be delivered to our clients. Citrix's Xenapp is the perfect delivery method as it provides a secure easy method for those deliverables. It addresses the problems of having to deploy new releases to multiple users by deploying to a set of load balanced servers.

Pros

Load balancing servers
Ease of deployment of applications to end users
Centralized application management

Cons

Better user logging without using Edgesight would be nice
Better legacy app support
Better application streaming support

Likelihood to Recommend

Its not appropriate for power users in my organization who use a lot of SQL tools, Visual Studio etc.

Derick Stinson

I.T. Manager in Information Technology at Informa Investment Solutions (Information Services, 201-500 employees)

Vetted Review

14 years of experience

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XenDesktop thoughts found here

Rating: 10 out of 10

Incentivized

October 16, 2015

Use Cases and Deployment Scope

We use XenDesktop as a global solution for our company's users to access resources in several different regions. It allows our users to work closer to where their applications and data are opposed to trying to access those resources directly from their endpoint device.

Pros

Flexibility to find the best configuration for your company's needs.
Good options/tools for managing the environment.
Suite of products that support XenDesktop like Storefront and NetScaler.
Well established company in Citrix that has been developing this technology for over 20 years.

Cons

While you can present multiple global sites in one pane of glass to users, from an administrative standpoint they must be managed separately.
XenDesktop is more complex than previous Citrix products (XenApp).

Likelihood to Recommend

XenDesktop is well suited for reducing latency. When you have applications and data in one location and have users in another this is one of the best products for improving their experience. It's also useful for creating a security boundary around your apps and data. You can secure it at a network level then require your users to connect to the XenDesktop environment to access that information.

Ben Tusa

SR Systems Administrator in Information Technology at CSG International (Computer Software, 1001-5000 employees)

Vetted Review

1 year of experience

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If you're going to do VDI, go with XenDesktop

Rating: 7 out of 10

Incentivized

October 8, 2015

Use Cases and Deployment Scope

We leveraged XenDesktop internally for our cloud hosted product, which allowed SMBs to leverage our hosted infrastructure and use their applications. I also helped other enterprise businesses implement XenDesktop in their environment. As a consultant it was used across an entire organization as well as per department. The business problems it addresses is accessing data and applications from any device across a geographically diverse organization.

Pros

XenDesktop gives speedy access to a full Windows desktop using its own ICA protocol. This is far and away better; a better experience than remote desktop which can "draw" slowly over low bandwidth connections.
XenDesktop can leverage local resources like dual monitors, and printers to provide a rich multimedia experience and make the user feel like they are using a local desktop.
XenDesktop eliminates data residing on local devices, which can help in the event of an endpoint being stolen or damaged. The user can be assigned a new laptop/desktop, download the Citrix client, and immediately re-connect to all their applications and data.

Cons

XenDesktop can benefit from application virtualization suites like Microsoft App-V, however this functionality isn't built into XenDesktop. Some products are close like personal vDIsk, but the ability to manage a single image and stream users' application to that image would lessen maintenance.
XenDesktop used to offer a free 10 user version (Express) in XenDesktop 5.X however this is no longer available in 7.6 and is sorely missed to help ease customers into XenDesktop. Most all of the Express installs that I performed in 5.X became licensed and paying customers after 10 seats.
Remote access requires Netscaler which can be tricky to setup. This would mostly be a request to make NetScaler setup more seamless, intuitive, and wizard driven.

Likelihood to Recommend

If the user base is all 'task workers' sometimes XenApp can be leveraged instead of XenDesktop. However this doesn't allow the level of individual customization that XenDesktop allows. XenDesktop is a 1 to 1 ratio of VM to user (unless you have shift workers that can share the same desktop) whereas XenApp is akin to a terminal server environment that is multiple users to a single VM. While this doesn't allow for as much customization and personalization as XenDesktop does, your user density can be far greater.

Jay Oliphant

Network Engineer in Information Technology at JetBlue Airways (Computer Networking, 10,001+ employees)

Vetted Review

4 years of experience

Xenapp review

Rating: 10 out of 10

Incentivized

September 18, 2015

Use Cases and Deployment Scope

XenApp is used across our entire organization. Almost every department has users who access at least one application via Citrix XenApp. XenApp allows us to quickly give users access to applications without having to install it on the user's PC. It also allows the users to access their applications from anywhere and from any device.

Pros

Scales easily
Flexible
Reliable

Cons

New versions of Xenapp always bring new and different challenges (bugs) that must be resolved. So upgrading from version to version can be painful (though that could be said of any application).

Likelihood to Recommend

Some applications do not work well in a multi-user setup. But as long as your application can be run on a server by multiple users simultaneously, it may be a good candidate for XenApp.

Verified User

Administrator in Information Technology (Telecommunications company, 1001-5000 employees)

Vetted Review

8 years of experience

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If you're going to do VDI, go with XenDesktop

Rating: 7 out of 10

Incentivized

October 8, 2015

Use Cases and Deployment Scope

Pros

XenDesktop gives speedy access to a full Windows desktop using its own ICA protocol. This is far and away better; a better experience than remote desktop which can "draw" slowly over low bandwidth connections.
XenDesktop can leverage local resources like dual monitors, and printers to provide a rich multimedia experience and make the user feel like they are using a local desktop.
XenDesktop eliminates data residing on local devices, which can help in the event of an endpoint being stolen or damaged. The user can be assigned a new laptop/desktop, download the Citrix client, and immediately re-connect to all their applications and data.

Cons

XenDesktop can benefit from application virtualization suites like Microsoft App-V, however this functionality isn't built into XenDesktop. Some products are close like personal vDIsk, but the ability to manage a single image and stream users' application to that image would lessen maintenance.
XenDesktop used to offer a free 10 user version (Express) in XenDesktop 5.X however this is no longer available in 7.6 and is sorely missed to help ease customers into XenDesktop. Most all of the Express installs that I performed in 5.X became licensed and paying customers after 10 seats.
Remote access requires Netscaler which can be tricky to setup. This would mostly be a request to make NetScaler setup more seamless, intuitive, and wizard driven.

Likelihood to Recommend

Jay Oliphant

Network Engineer in Information Technology at JetBlue Airways (Computer Networking, 10,001+ employees)

Vetted Review

4 years of experience