Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.
$375
Omnissa Horizon
Score 5.5 out of 10
N/A
A VDI solution used for the secure delivery of virtual desktops and apps from on-premises to the cloud. It is used to deploy, manage, monitor and scale desktops and apps across private, hybrid and multi-cloud infrastructure using a cloud-based console and SaaS management services.
DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.
Horizon View is well suited in larger organizations where there are needs to securely access applications and data from outside the internal network. It allows users a complete desktop experience remotely with access to all resources that are available on the local internal private network. It is fast and robust as data does not need to traverse the connection like a VPN connection and stays within the local internal network increasing data security. Cost for hardware and software is a high initial investment so smaller organizations will find it hard to justify the financial costs. In a diverse user environment, there are many uses for Horizon View. When faced with a need for a solution for users to access information or applications outside the internal network, having Horizon View is one of the best go to's to have available. Use your imagination and creativity to solve many business needs
All Management resources can now be installed on a single server. Reducing the overhead required to maintain a citrix environment.
Granularity of the Delivery groups allow you to define allowing a remote user to connect to a random XenDesktop VM or individually assigning VMs to users.
HDX RealTime Optimization Pack has stabilized some of the issues of utilizing all of the features of Skype for Business in a ZenDesktop VM.
VSAN -- This experience is from a pre-Horizon 7 deployment. While we have had redundancy issues in our deployment, the concerns we experience are said to be resolved in the latest VSAN release.
Persona Management can be troublesome, leading to mismatches in user data against the server. This requires manual interaction to resolve if a network or user error led to the two falling out of sync. The risk in this is user data loss. Again, new developments in user management is said to resolve these concerns in Horizon 7.
Security Servers and off-site access to VMware Horizon View has been difficult due to the problematic deployment scenario (a server inside the network with several external hooks). This is said to be resolved with the advent of EUC in Horizon 7. I'm excited to begin testing on this solution as feedback elsewhere has been positive.
From an end-user perspective, Citrix DaaS is ideal. No matter the device that the user connects with, the end user's experience is always the same. Desktop icons are there, along with the files. As a big name, Citrix allows for SAML authentication or a local account. End users do not need a beefy laptop to have a good experience in DaaS.
Because it delivers what it promises, I am giving this rating. While there is scope for improvement, it does the job and meets our requirements reasonab;y well. It helps our remote resources connect to our environment securely and improves their productivity. We also get to access our client environment from remote locations and complete the tasks assigned to us.
The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
There are a lot of things that went into my rating from the ease of use compared to other systems to the limited amount of issues I have had with this one. Any issue with this system has been identified and resolved in a much quicker manner than I have seen with like systems.
The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.
VMware Horizon seems to be more powerful and adaptable to multiple operating systems than the Citrix products I have used. VMware has been simpler to use and has a lot more customization than other of the other similar products I have used. It has solved a lot of the issues I have encountered with the systems put out by Citrix.
Being able to easily add new use cases with minimal "re-work" to existing workspace delivered by the solution has been a great ROI value.
The Security features that are built-in have made the solution a go-to for any remote access or vendor access requests the business has needed to continue projects and expedite digital initiatives.
While the overall environment stability is excellent there is an increase in support team and end user training required which can "steal" time from admin and engineers.
