The High Price for Convenience.
Use Cases and Deployment Scope
My organization uses Citrix DaaS as our remote desktop tool. It allows our team to push updates and control the environment our staff work on/in from any computer, personal or business. It can be deployed on-prem or in the cloud. We leverage a mixture of cloud + on-prem for best service results.
Pros
- Desktop Isolation.
- User flexibility, accessing data from any device.
- Easily scale up and down.
- Maintenance
Cons
- The ability to run webinars and virtual meetings from within DaaS.
- Recently, support has been lacking.
- Licensing is very high.
- Mobile device experience.
Return on Investment
- When users break or lose their computers, DaaS keeps their desktops the same regardless of the device they connect with.
- DaaS cloud has had some outages recently that's had a negative affect.
- Troubleshooting can take dedication, as Citrix points at everything besides its product.
Usability
Other Software Used
Veeam ONE, LogMeIn Rescue by GoTo, Atera


