Cisco Unified Communications Manager (Call Manager)

“Both also tend to be less expensive, with the Shoretel being the least expensive of the three, from my experience. … The ROI for any Cisco system is very long, due to the high initial cost of the hardware, as well as the implementation.”

“CUCM has been very cost effective Collaboration between teams have been easier especially for the people working from home User management has been much easier as the System easily integrates with...”

“It is probably less friendly to a small company in terms of setup and maintaining the environment, as well as cost of license.”

“A negative impact may be considered if the price is too expensive for small companies. … Small companies and families are not under the scope of this application since is not that cheap and it has no beta or free version.”

“CUCM is expensive licensing and they nickel and dime you with a plethora of tiny little license charges for every little feature. … Hosted voip is expensive, especially for some small businesses, but CUCM is even more expensive, especially in initial capital and engineering labor outlay, assuming you are putting it...”

“If you are a small entity setting up office phones, the cost could be an obvious barrier to entry, especially with smaller companies offering services that don't require physical phones or have an...”

“Overall consolidating costs from multiple products, to a single product has been a huge cost savings, as well as saving time, and money from a support and administration perspective saving our... … Like anything else you get what you pay for if you have the budget for a Cisco product, I definitely recommend this.”

“It has a high ROI and OPEX (Cisco's support isn't cheap) It's focused on the American market values, and it has some high thresholds for discounts Its CAPEX is normally very high.”

“The price may be higher than other services but the quality reflects the value. … Most businesses use a service provider for the administration and for the installation of additional phones whereas less expensive services are more of a hands on, do yourself, approach.”

“High Costs - the cost of both the license and the maintenance was much higher than other systems.”

“It was less expensive and we are able to change partners.”