What is Cisco Unified Communications Manager (Call Manager)?
Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.
Unified communications
Call Manager can consolidate communications infrastructures and enable individual users and teams to communicate within its interface. The solution features IP telephony, video, unified messaging, instant messaging, and networking. It also has various features to support mobile and remote workers.
Integrations
Cisco Unified (CM) supports industry communications standards, a range of gateways, and an ecosystem of third-party integrations and solutions plus partners.
Security
Cisco Unified (CM) supports the industry authentication, encryption, and communication protocols. It complies with industry certifications, and secures data and communications for customers in financial services, manufacturing, retail, and governments internationally.
Categories & Use Cases
Technical Details
| Mobile Application | No |
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FAQs
What is Cisco Unified Communications Manager (Call Manager)?
Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.
What are Cisco Unified Communications Manager (Call Manager)'s top competitors?
RingEX and ShoreTel Sky UNPUBLISHED are common alternatives for Cisco Unified Communications Manager (Call Manager).
What is Cisco Unified Communications Manager (Call Manager)'s best feature?
Reviewers rate Hosted PBX, Answering rules, and Call park highest, with a score of 9.