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Cisco Business Edition 4000 (discontinued)

Score9.1 out of 10

21 Reviews and Ratings

What is Cisco Business Edition 4000 (discontinued)?

Cisco Business Edition 4000 was a small business phone system designed to be easy-to-use and manage, and quick to deploy. It has been discontinued, and is superseded with functionality found in Webex Calling.

Categories & Use Cases

Cisco Business Edition 4000 - Great Solution

Use Cases and Deployment Scope

The solution is used to provide the telecommunication solution for our internal and external users. We have SIP and T1 trunks for handling our outbound calling volume and least cost routing.

Currently working on expanding the solution to incorporate Avaya softphone for users working remotely via VPN a connection. In addition, we have a reservation department that uses this solution to handle our incoming calls.

Pros

  • Call routing
  • Voicemail
  • SIP Trunking

Cons

  • Call recording
  • VM To Email
  • Mobility

Return on Investment

  • Good ROI
  • Ease of deployment
  • Core functions are stable

Alternatives Considered

IBM Cloud Availability Monitoring (deprecated)

Usability

Other Software Used

Avaya Cloud Office, Broadcom Symantec Email Threat Detection and Response, Veritas Backup Exec

Cisco Business Edition 4000

Use Cases and Deployment Scope

It is unique in the industry since it is totally cloud-managed, and it was designed specifically to meet the demands of small and medium-sized organizations. Cisco Business Edition 4000 ideally matches the demands of small to medium-sized organizations regardless of the industry they operate in, with the capacity to handle up to 200 devices, straightforward installation, basic yet helpful features, easy operation, and painless maintenance.

Pros

  • Saving a lot of money.
  • Multiple cheap subscriptions.
  • Very reliable, used it for 2+ years.

Cons

  • Subscription plans should have more options.
  • Not easy to setup as promised.
  • There are newer versions out, so technically we are forced to upgrade.

Return on Investment

  • Broad range support gets full points.
  • Advanced phone system then any other we [have] used.
  • Security and availability is best.

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

Usability

Other Software Used

Cisco Business Edition 6000 (BE6000)

Telecommunications Technician

Use Cases and Deployment Scope

We use a Cisco product's in our company on telecommunications on Docsis network and we are very excited with the Cisco product's on our network and our costumer's, they are great.

Pros

  • Great products.
  • Very light to operate them.
  • Quality is the best.

Cons

  • Telecommunications
  • Field
  • HUB

Return on Investment

  • Quality
  • Easy to use
  • Warranty

Usability

Other Software Used

Cisco Optical Networking, Cisco 5520 Wireless Controller, Mode Analytics

Vive Cisco

Use Cases and Deployment Scope

The product is used by a majority of departments in my previous companies. Now I am a consultant so whenever I get a consultation, I recommend it for various small businesses. Recently, I suggested it to a call center and they started working with it [in all] their departments.

Pros

  • Easy use
  • Good performance for small businesses
  • Better durability compared to other vendors

Cons

  • Integration with other vendors
  • More suitable GUI for newbies in IT
  • Integration with other Cisco products in term of WAN connections

Return on Investment

  • Good call qualities
  • Stability for many years
  • Cost can be reduced a bit

Alternatives Considered

Aruba Instant On 1930 Switches, Juniper EX Series Ethernet Switches and Huawei eSpace Unified Communication (eSpace UC)

Usability

Other Software Used

Zoom, Juniper EX Series Ethernet Switches, Huawei Unified Security Gateway

Best cloud management for IP phones and user friendly

Use Cases and Deployment Scope

This is a wonderful tool that saves you time and is user-friendly. Easy cloud management and very secure.

Pros

  • Best stability.
  • Cloud management.
  • Support for Ip phones.

Cons

  • Price should be decreased.
  • Need to increase support users.
  • Infrastructure.

Return on Investment

  • Compatibility with latest phone models.
  • Need options for customer support.
  • Price should be lower.

Alternatives Considered

Cisco Business 250 Series Smart Switches

Usability

Other Software Used

Cisco Routers, Cisco Wireless LAN Controllers, Belden Managed Switches