Cisco Business Edition 4000 (discontinued)

Score9.1 out of 10

21 Reviews and Ratings

What is Cisco Business Edition 4000 (discontinued)?

Cisco Business Edition 4000 was a small business phone system designed to be easy-to-use and manage, and quick to deploy. It has been discontinued, and is superseded with functionality found in Webex Calling.

Categories & Use Cases

Conference Phone

Samuel Gumbs View profile

Information Technology Audit Manager in Information Technology at Anse Chastanet Hotel and Spa (201-500 employees employees)

Use Cases and Deployment Scope

The solution is used to provide the telecommunication solution for our internal and external users. We have SIP and T1 trunks for handling our outbound calling volume and least cost routing.

Currently working on expanding the solution to incorporate Avaya softphone for users working remotely via VPN a connection. In addition, we have a reservation department that uses this solution to handle our incoming calls.

Pros

Call routing
Voicemail
SIP Trunking

Cons

Call recording
VM To Email
Mobility

Return on Investment

Good ROI
Ease of deployment
Core functions are stable

Alternatives Considered

IBM Cloud Availability Monitoring (deprecated)

Usability

Other Software Used

Avaya Cloud Office, Broadcom Symantec Email Threat Detection and Response, Veritas Backup Exec

Pratham Radadiya View profile

Full Stack Engineer in Information Technology at Census (501-1000 employees employees)

Use Cases and Deployment Scope

It is unique in the industry since it is totally cloud-managed, and it was designed specifically to meet the demands of small and medium-sized organizations. Cisco Business Edition 4000 ideally matches the demands of small to medium-sized organizations regardless of the industry they operate in, with the capacity to handle up to 200 devices, straightforward installation, basic yet helpful features, easy operation, and painless maintenance.

Pros

Saving a lot of money.
Multiple cheap subscriptions.
Very reliable, used it for 2+ years.

Cons

Subscription plans should have more options.
Not easy to setup as promised.
There are newer versions out, so technically we are forced to upgrade.

Return on Investment

Broad range support gets full points.
Advanced phone system then any other we [have] used.
Security and availability is best.

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

Usability

Other Software Used

Cisco Business Edition 6000 (BE6000)

Shpendi Shahini View profile

Technical Sector in Customer Service at A1 Makedonija (1001-5000 employees employees)

Use Cases and Deployment Scope

We use a Cisco product's in our company on telecommunications on Docsis network and we are very excited with the Cisco product's on our network and our costumer's, they are great.

Pros

Great products.
Very light to operate them.
Quality is the best.

Cons

Telecommunications
Field
HUB

Return on Investment

Quality
Easy to use
Warranty

Usability

Other Software Used

Cisco Optical Networking, Cisco 5520 Wireless Controller, Mode Analytics

Verified User

Consultant in Information Technology (1-10 employees employees)

Use Cases and Deployment Scope

The product is used by a majority of departments in my previous companies. Now I am a consultant so whenever I get a consultation, I recommend it for various small businesses. Recently, I suggested it to a call center and they started working with it [in all] their departments.

Pros

Easy use
Good performance for small businesses
Better durability compared to other vendors

Cons

Integration with other vendors
More suitable GUI for newbies in IT
Integration with other Cisco products in term of WAN connections

Return on Investment

Good call qualities
Stability for many years
Cost can be reduced a bit

Alternatives Considered

Aruba Instant On 1930 Switches, Juniper EX Series Ethernet Switches and Huawei eSpace Unified Communication (eSpace UC)

Usability

Other Software Used

Zoom, Juniper EX Series Ethernet Switches, Huawei Unified Security Gateway

Verified User

Engineer in Quality Assurance (501-1000 employees employees)

Use Cases and Deployment Scope

This is a wonderful tool that saves you time and is user-friendly. Easy cloud management and very secure.

Pros

Best stability.
Cloud management.
Support for Ip phones.

Cons

Price should be decreased.
Need to increase support users.
Infrastructure.

Return on Investment

Compatibility with latest phone models.
Need options for customer support.
Price should be lower.

Alternatives Considered

Cisco Business 250 Series Smart Switches

Usability

Other Software Used

Cisco Routers, Cisco Wireless LAN Controllers, Belden Managed Switches

Polycom Trio

Yealink Conference Phones

OpenVoice

Cisco Business Edition 4000 (discontinued)

What is Cisco Business Edition 4000 (discontinued)?

Categories & Use Cases