Cisco Business Edition 4000 (discontinued)

The solution is used to provide the telecommunication solution for our internal and external users. We have SIP and T1 trunks for handling our outbound calling volume and least cost routing.

Currently working on expanding the solution to incorporate Avaya softphone for users working remotely via VPN a connection. In addition, we have a reservation department that uses this solution to handle our incoming calls.

Handling high call volume is definitely a functionality that the Cisco Business Edition 4000 is well suited for. The GUI for soft client for the contact center application could take a overhaul to enhance its look and feel.

In addition I would like to see more development with regards to integration with other call handling applications to make the solution more robust.

We use a Cisco product's in our company on telecommunications on Docsis network and we are very excited with the Cisco product's on our network and our costumer's, they are great.

Network, Costumers, and HUB.

It is unique in the industry since it is totally cloud-managed, and it was designed specifically to meet the demands of small and medium-sized organizations. Cisco Business Edition 4000 ideally matches the demands of small to medium-sized organizations regardless of the industry they operate in, with the capacity to handle up to 200 devices, straightforward installation, basic yet helpful features, easy operation, and painless maintenance.

The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.

This is a wonderful tool that saves you time and is user-friendly. Easy cloud management and very secure.

It is very helpful in small-scale industries. A great tool for phones installed in the office to control them wisely. Its basic features are very helpful and easy to access and easy to understand. Very easy to set up and deploy. It allows users to make, hold, transfer calls, and receive. The most important is the platform is very secure.

The product is used by a majority of departments in my previous companies. Now I am a consultant so whenever I get a consultation, I recommend it for various small businesses. Recently, I suggested it to a call center and they started working with it [in all] their departments.

I see Cisco Business Edition 4000 being suitable for small and home businesses. It can be good for departments [with]in the same big company, but it will have to be well integrated with other management systems.

We evaluated the Cisco BE 4000 for one of remote offices which was on Legacy PBX, and was planned for VoIP migration to include Voice and Video calling, Messaging, Customer Care, Voicemail along with fax and other UC features, looking for a faster deployment solution, and since Cisco BE 4000 is in the same market range of products for our requirements.

Cisco BE 4000 is well suited for organizations with 200 or fewer users or looking to migrate remote offices with these many users, with requirements for basic calling and voicemail, which can be cloud managed and controlled. It provides the basic essential features as auto-attendant for reception, parking a call, holding a call and transferring calls to other departments, hunt groups for support, single number reach functionality for sales and marketing folks.