What is ChatBot?
ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.
With it the vendor states users can create chatbots in minutes with diverse templates and automate key tasks right away, or easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help users improve responses over time.
Design conversational experiences to build better relationships with customers. Send dynamic responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off a brand, products, and services.
ChatBot can be used on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). Chatbots can connect to a myriad of things using open API, webhooks, and Zapier.
Categories & Use Cases
Media
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Top Performing Features
Chat history and transcripts
Enables users to visualize past conversations and notes.
Category average: 8.8
Chat and web analytics
Analytics that enable the tracking of user website visits and chat box interactions.
Category average: 8.4
Chat reporting
Standard or customizable reports with user engagement metrics.
Category average: 8.3
