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Celonis

Score9.8 out of 10

204 Reviews and Ratings

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What is Celonis?

Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.

Top Performing Features

  • Process Discovery

    The tool automatically analyzes the data and identifies the underlying process flow and execution paths.

    Category average: 8.8

  • Data Connection

    Users can connect the process mining tool with various data sources, such as databases or event log files, to extract relevant process data

    Category average: 8.6

  • Visual Process Representation

    Presents the process flow in a visual format, such as a process map or a flowchart, for easy understanding and analysis.

    Category average: 8.6

Areas for Improvement

  • Process Compliance and Audit

    Helps users ensure compliance with regulations, policies, or predefined process guidelines by highlighting deviations or non-compliant events within the process flow.

    Category average: 7.2

  • Process Optimization

    Recommends improvements or optimizations to streamline and enhance the process flow based on analysis and insights from process mining.

    Category average: 7.1

  • What-if Analysis

    Enables users to simulate alternative scenarios or hypothetical changes in the process flow to evaluate potential impacts and assess the effectiveness of proposed changes.

    Category average: 6.4

Hey Good One

Use Cases and Deployment Scope

Test

Pros

  • test

Cons

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Return on Investment

  • positive

Other Software Used

AclaraONE

Review on Celonis Schaeffler AG.

Use Cases and Deployment Scope

We use Celonis for our Inventory Management process. Our main problem, which triggered us to look into Inventory Management, was high inventory levels, as many manufacturing companies in the industry face. We identified that planning parameters in our plants are irregularly updated, often based on limited data and experience, which leads to excess stock. We built a Material Insights solution using Celonis, customized it to our process, and focused primarily on identifying materials where we can reduce safety parameters. We then received recommendations from Celonis on safety parameters based on statistical analysis. Ultimately, this contributes to reducing excess stock and increasing free cash flow and warehousing capacity. In addition to this, we also examine orders that can be canceled and released, conduct premium freight analysis to assess supplier behavior, and review claim costs.

Pros

  • Focus on generating value for the customer through Process Mining.
  • Being customer centric, listening needs of customers very well and taking quick actions.
  • Providing out of the box analyses that makes start easy.

Cons

  • We had to build a custom dashboard for tracking value realization, as the transformation center was minimal in scope. For a very value-focused company, this area can be improved, which would be incredibly beneficial.
  • The current licensing model sometimes limits the ambitious value goals, as we can't experiment with building analyses in different areas without a long-term license for that process.

Return on Investment

  • Significant Free Cash Flow Increase.

Alternatives Considered

SAP Signavio Process Transformation Suite and UiPath Process Mining

Warehouse KPI metric tracking with Celonis

Use Cases and Deployment Scope

Warehouse KPI metric tracking. Highlighting opportunities for process improvements and acting as a global source of truth for distribution center WMS data.

Pros

  • User friendly UI on new views screen.
  • Numerous integrations with other companies and marketplace.
  • Quick data load times

Cons

  • Process mining UI -> variant explorer is hard to follow -> understanding what the start/end steps are in the variants is not straight forward
  • Action flows are not as easy to implement as shown and require self learning
  • When publishing a view, default shouldn't be to publish all views

Return on Investment

  • Improving warehouse KPIs leading to labor cost reductions and supplies/equipment.

Unlocking Operational Excellence

Use Cases and Deployment Scope

With Celonis, we are able to improve the warehousing activities for our customers.

Pros

  • Easy to use
  • Good analitical tool
  • Process Mining

Cons

  • Price of the product

Return on Investment

  • Increased Efficiency and Productivity
  • Cost Reduction
  • Digital Transformation Acceleration

Transforming Business Processes with Celonis.

Use Cases and Deployment Scope

In our organization, we utilize Celonis to enhance process excellence and drive automation across various functions, enabling us to analyze and visualize business processes and identify inefficiencies and areas for improvement. With various implementations in areas like ITSM, HR, Procurement, Commercial Operation, Asset Management, Celonis could support reducing workload by automating repetitive tasks, braking down data silos by integrating data from different sources into one platform and providing a clear visualization of the process flow.

Pros

  • Mapping out entire process flow.
  • Real-time monitoring and analysis.
  • Integrates data from multiple sources into a single platform, breaking down data silos and providing a holistic view of business processes.
  • Forecast and prevention.

Cons

  • Enhancing the AI and machine learning algorithms to provide more accurate forecast.
  • More guided tutorials for new users, and how to use dashboards.
  • Offering more webinars from Celonis experts within Uniper.

Return on Investment

  • Process Optimization and Efficiency.
  • Real-Time Data Integration and Monitoring.

Alternatives Considered

Microsoft Power BI