We run our STG tests on different browsers available on every device that is listed in Browserstack. There are 4 platforms that we run on these devices simultaneously, including the FB and IG apps, testing them in the App Live version of Browserstack. The scope of the testing revolves around UI, Accessibility, and Functional tests.
Pros
Simultaneous device running for side by side testing.
Run simulation/tests on well-known apps like FB and IG using App Live.
A lot of devices listed available to run testing.
Cons
Bundled licensing - too expensive.
Arrangement of devices - not a fan.
Dev Tools available in all available devices for testing.
Likelihood to Recommend
When you need to execute the following types of tests: App Testing, Web Testing, UI Testing, Accessibility Testing, cross-browser testing, and cross-device testing, BrowserStack provides a more effective approach to executing these tests without needing to break the bank to purchase the latest available devices on the market. It just simply an amazing and helpful software.
VU
Verified User
Manager in Engineering (Health, Wellness and Fitness company, 51-200 employees)
We utilize BrowserStack to diagnose problems our customers are facing, including visual errors, checkout issues, and browser specific functions, like reader view on iPhones. We use it across our different teams, like ecommerce, IT, development team, and others to verify features work properly, issues can be replicated, and all use cases are accounted for.
Pros
Emulating device types
Flexibility to change between operating systems/versions
Fast response time when in use
Cons
Though mostly fast, some features are slow to respond
Multiple users can't be logged in at once
Improved usability of mobile device types
Likelihood to Recommend
BrowserStack is ideal for organizations that face a wide range of customers and browsers. Our company deals with everyone from everyday consumers, to the VA, to hospitals and clinics. All of these users have different operating systems, versions, and devices, so BrowserStack is perfect for us to ensure we can emulate all of these. The tool may not be suited for smaller companies who interact with a less diverse customer base.
VU
Verified User
Employee in Marketing (Health, Wellness and Fitness company, 1001-5000 employees)
BrowserStack tool came to the table in order to solve problems regarding automations for mobile. We have limited devices for running automated tests and buying new devices is too much expensive and the devices got outdated quickly. In order to solve this problem we started a trial on BrowserStack.
Pros
It gets the backend logs that is pretty useful for getting backend end errors
The connection with the BrowserStack devices are quick and easy to setup
BrowserStack provides a lot of documentation to guide you when you're starting to use BrowserStack
Cons
I think that if BrowserStack provides a way to use emails in an easy way, it should be pretty helpful
Provide a way to use SMS in more countries like Brazil
Likelihood to Recommend
I didn't have problems working with BrowserStack. The tool is stable, there are a lot of different devices and OS. It's really useful.
I only had a problem in the past while working with a company that had geolocation activated on the app. The app only works in the USA, and I was in Brazil. I faced many many issues working on this circumstances. I tried to get in touch with BrowserStack, but I leave the company before get the problem solved. But that one was the only big problem that I've faced while using BrowserStack.
VU
Verified User
Engineer in Quality Assurance (Health, Wellness and Fitness company, 5001-10,000 employees)
I use BrowserStack to conduct multiple testing types of User scenarios, such as connectivity, time zone changes, low battery, different OS version that we don't have on-premise, different brands, and also automation of key areas within our mobile app. The product allows us to test against many devices we don't have available on-premise, this includes several of the key OS across multiple brands as well as several of the different key versions that are currently most popular against our market share of End Users. Browser stack helps us broaden our testing effort as well as helping us test against areas we aren't able to make possible on-premise like connectivity issues when changing from different network connections.
Pros
The use of hundreds of ready-to-use devices
The use of several key OS across multiple popular brands
The use of versioning across several devices of those key brands
The newest OS and models of devices are readily available
Cons
Overall performance of usability of the device
Overheating conditions could be a useful feature to be included
Downloading the app to the Home screen for quick selection would be helpful
Screen orientation feature
Tablets for additional devices to be tested against
Add in a feature to test against wearables
Likelihood to Recommend
BrowserStack being a remote test lab is well-suited for characteristics an End-User may experience out in the open world compared to being stuck at their desk connected to Wi-Fi 100% of the time. BrowserStack allows the Tester to take in more of the realistic ways their app will be experienced. Testing against remote/rural parts of the world instead of big city living. Allowing the device to get too low battery scenarios, or potentially overheating due to multiple conditions being weather or from overuse of several memory hogs being used at the same time. BrowserStack is perfect for the automation realm of testing due to the broad range of devices, OS, and versions it provides.
A couple of areas BrowserStack isn't as appropriate would be the limited options it has for interacting with devices such as multi-touch and gestures. Test scenarios that include sensors such as NFC/Bluetooth or battery consumption are often hard to test in the cloud.
BrowserStack is our tool of choice for all our compatibility testing. Our team uses it as part of our verification process and has even recommended its use to our clients for continuity. We do our mobile application testing on App live and our web application testing on Live. The devices and OS are always up to date, and feature use/access is fairly straightforward. Looking forward to exploring this tool further as we evolve our test process and use different parameters. We recently added a beta feature to one of our accounts after a representative's recommendation and are happy to say it was easy to implement and allowed us to successfully continue our testing with little delay. Their customer service is relatively timely, often engaging in issue-resolving dialogue within hours of initial contact. I hope to see more integrations with their products and other distribution software; we recently switched to BitRise, which is not directly unavailable via App Live (it is available on their automated tools), like App Center. Overall our test team is satisfied with the products we've chosen, and this tool has become integrated into our test process. Special thanks to the representatives for answering our inquiries and offering straightforward solutions!
Pros
Quick and effective responses.
Current device and OS updates.
Diverse Browsers, OS's and devices.
Cons
Integration of BitRise with App live.
Likelihood to Recommend
Any device or browser compatibility testing.
VU
Verified User
Consultant in Quality Assurance (Health, Wellness and Fitness company, 51-200 employees)
We use BrowserStack to run our automation tests for web applications. It helps to identify UI issues on different browser platforms. You might save money on buying extra devices because Browserstack uses real ones.
Pros
testing in different browsers
providing a good API for that
screen recordings are possible
Cons
sometimes devtools doesn't work well. Mostly on old devices/systems
Likelihood to Recommend
A great service to run tests in IE or mobile browsers.
VU
Verified User
Employee in Information Technology (Hospital & Health Care company, 501-1000 employees)
BrowserStack helps us to test our websites across a whole slew of devices and browsers in order for us to test the responsiveness and viewing that different users might see. Every website goes through extensive testing. There are quite a number of websites developed and being developed by the whole organization. I use it for most freelance sites I do and other company websites.
Pros
With responsiveness, you can view your site on a wide range of devices. There are so many devices, that to view them is nearly impossible without a tool like BrowserStack.
In Live view, you can enter your website and select the various browsers you would like to test on. If even want to test on older browsers, you can. This helps you to view various browser tweaks that you may have to make.
BrowserStack keeps its features up to date so that you can test on upcoming browsers and operating systems as well. This helps with future development.
Cons
BrowserStack tends to be rather expensive and the free option is very limited. I'd like to see a unlimited free option if even for one person.
I'd like to see faster response times on bringing in the site screenshots.
Likelihood to Recommend
If you have a website where you know a lot of people will be viewing it on mobile, it is very well suited. As for general desktop use, it might not be well suited unless you still have a lot of Internet Explorer 6 or Windows XP users.
