BrowserStack Reviews & Insights

Score8.6 out of 10

443 Reviews and Ratings

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BrowserStack

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#1 most frequent

Professional, Scientific, and Technical Services

23.2%

746 installations of 3,218

“First of all device testing was nearly impossible as buying each device and maintaining it cost a lot and it was too time-consuming to switch different devices as having a bigger team device quantity felt less as everyone wanted to test their respective task and there comes BrowserStack who came up with multiple users and with bunch of devices virtually.”

#2 most frequent

Information

18.0%

579 installations of 3,218

#3 most frequent

Retail Trade

6.5%

208 installations of 3,218

#4 most frequent

Manufacturing

5.3%

172 installations of 3,218

#5 most frequent

Health Care and Social Assistance

1.9%

62 installations of 3,218

#6 most frequent

Other Services (except Public Administration)

1.8%

57 installations of 3,218

#7 most frequent

Construction

0.5%

15 installations of 3,218

Overview

Synthesised from 16 reviews

This product assessment synthesizes insights from 16 recent reviews covering various aspects of BrowserStack. BrowserStack is primarily used by organizations for cross-browser and device testing, with 10 out of 16 reviewers highlighting its utility in ensuring UI consistency across different platforms. A significant portion of users, about half of reviewers, leverage BrowserStack for automation testing, appreciating its integration capabilities with existing code and support for parallel testing. The platform is also utilized for mobile app testing, with 4 reviewers specifically mentioning its value in testing on both Android and iOS devices without needing physical devices. Reviewers report cost savings and efficiency gains as key benefits, stemming from BrowserStack's comprehensive testing environment. BrowserStack's strengths lie in its automation testing capabilities, mentioned by 7 reviewers, and its cross-browser testing functionality, noted by 4 reviewers. The ability to perform parallel testing across multiple devices is also a significant advantage. However, some users have noted areas for improvement. Performance and speed issues, such as lag and slow loading times, were mentioned by 6 reviewers, particularly with multiple users or on Android devices. Pricing and plan structures were also a concern for 3 reviewers, who felt the cost could be challenging for smaller teams or infrequent users. Additionally, a few reviewers suggested improvements to BrowserStack's reporting and user interface. Overall, BrowserStack provides a comprehensive testing environment that addresses the challenges of device compatibility and the cost of maintaining a device lab. It enables organizations to improve their testing processes, save time, and reduce browser compatibility bugs. Prior to using BrowserStack, 5 reviewers cited device compatibility as a primary challenge. While alternatives like LambdaTest and Appium exist, they were mentioned infrequently in the reviews. The platform's positive impact on testing and the direct cost benefits appear to be related, as an improved testing process contributes to a faster release cycle.

Pros

Comprehensive cross-browser and cross-device testing, ensuring UI consistency across various platforms.
Strong automation testing capabilities, with seamless integration with frameworks like Cypress and Selenium.
Enables parallel testing, significantly reducing testing time and accelerating time to market.
Cost savings due to reduced reliance on physical devices and the elimination of device lab maintenance.
Facilitates mobile app testing on both Android and iOS devices without requiring physical devices.

Cons

Performance issues, including lag and slow loading times, especially with multiple users or on Android devices.
Pricing and plan structures can be challenging for smaller teams or infrequent users.
Reporting and user interface improvements suggested by some users.
Limited mentions of successful integrations with other software, besides the few mentions of Microsoft Visual Studio Code, Jenkins, and Bitbucket.
Alternative testing products such as LambdaTest and Appium exist.

What other products like BrowserStack have you used or evaluated?

From 16 reviews

Summary

This analysis synthesizes 16 recent product reviews to identify alternative products that reviewers have considered alongside BrowserStack. Mentions of alternative products were infrequent in this sample. Two reviewers (13%) mentioned LambdaTest, while another two (13%) mentioned Appium. These were the only alternatives mentioned by more than one reviewer.

Related topics

LambdaTest Appium

Top Quotes

LambdaTest

“LambdaTest and Copado”

Appium

“Appium and Global App Testing”

What challenges did you or your organization experience prior to using BrowserStack?

From 16 reviews

Summary

This report synthesizes 16 recent reviews to understand the challenges organizations faced prior to using BrowserStack. A primary challenge reported by 5 reviewers was device compatibility, specifically the difficulty of ensuring their applications worked correctly across a range of devices and browsers. This was often related to the cost of maintaining a comprehensive set of real devices for testing, mentioned by 3 reviewers. The difficulty of parallel automation testing was also noted as a challenge, as BrowserStack offers a range of devices and browsers for testing applications.

Top Quotes

Device compatibility challenges

“First of all device testing was nearly impossible as buying each device and maintaining it cost a lot and it was too time-consuming to switch different devices as having a bigger team device quantity felt less as everyone wanted to test their respective task and there comes BrowserStack who came up with multiple users and with bunch of devices virtually.”

Cost of real devices

“Need to spend much on real device”

What are BrowserStack's most important features for you or your organization?

From 16 reviews

Summary

This report synthesizes 16 recent product reviews to identify BrowserStack's most valued features. Reviewers most frequently highlight BrowserStack's cross-browser testing capabilities, with 4 of 16 reviewers mentioning this feature. The platform's utility in automation testing and mobile device testing are also noted, each mentioned by 3 of 16 reviewers. These features collectively suggest that BrowserStack is valued for its comprehensive testing environment, enabling users to ensure compatibility and functionality across a wide range of platforms and devices.

Top Quotes

Cross-browser testing

“Cross browser Testing”

Automation testing

“Automation Testing with Cypress.”

Mobile device testing

“Mobile testing - various mobile devices, models and OS”

What positive or negative impact (i.e. Return on Investment or ROI) has BrowserStack had on your overall business objectives?

From 16 reviews

Summary

This report analyzes 16 recent reviews to understand the return on investment (ROI) that reviewers associate with BrowserStack. A significant portion of reviewers, 7 out of 16, cite cost savings as a key benefit. These savings are attributed to reduced reliance on physical devices and the avoidance of investment in maintaining a device lab. Beyond cost, 6 out of 16 reviewers highlight improvements to the testing process, including time savings, faster time to market, and increased efficiency in bug detection. The positive impact on testing and the direct cost benefits appear to be related, as an improved testing process contributes to a faster release cycle. One reviewer specifically noted a reduction in browser compatibility bugs after integrating BrowserStack with their Playwright automation suite.

Related topics

Cost savings Improved testing process

Top Quotes

Cost savings

“BrowserStack helps us to increase our sales with their various products and offerings.”

Improved testing process

“Saves time while doing cross device testing.”

Besides BrowserStack, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 16 reviews

Summary

This analysis synthesizes 16 recent product reviews to identify software regularly used alongside BrowserStack and the likelihood of recommending those tools. Beyond BrowserStack, reviewers mentioned a variety of other software solutions. Microsoft Visual Studio Code, Jenkins, and Bitbucket were each mentioned by 2 of the 16 reviewers. Due to the small sample size, these findings should be considered as directional indications rather than definitive conclusions.

Top Quotes

Microsoft Visual Studio Code

“Microsoft Visual Studio Code”

Jenkins and Bitbucket

“Jenkins, Atlassian Bitbucket, IntelliJ IDEA”

Describe how you use BrowserStack in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 16 reviews

Summary

This report synthesizes 16 recent reviews to understand how organizations are using BrowserStack and the business problems it addresses. A significant portion of reviewers (10 of 16) highlight the platform's utility in cross-browser and device testing, ensuring UI consistency across various operating systems and devices. This capability is closely linked to automation testing, mentioned by half of the reviewers (8 of 16), who appreciate BrowserStack's ability to integrate with existing code and facilitate parallel testing. Furthermore, 4 of 16 reviewers specifically mention using BrowserStack for mobile app testing, valuing its ability to test on both Android and iOS devices without needing physical devices. Reviewers appreciate the cost savings and efficiency gains derived from BrowserStack's comprehensive testing environment.

Top Quotes

Cross-browser and device testing

“I use BrowserStack in my organization to check the UI of the different websites on different OS and smartphones like iPhone/Android, Macbook, and Windows different browsers.”

Automation testing

“We are using BrowserStack to run our automation script from C# on your iOS and Android devices, as well as for cross-browser and cross-device testing on your lab devices.”

Mobile app testing

“I use BrowserStack in my organization daily as a QA engineer to test mobile applications both Android and iOS. I upload different builds in App Live, which is a product of BrowserStack, to test mobile applications manually.”

Please provide some detailed examples of areas where BrowserStack has room for improvement.

From 16 reviews

Summary

This report analyzes 16 recent reviews to identify areas where BrowserStack users see room for improvement. A notable area of concern is performance and speed, mentioned by 6 reviewers, who cite lag and slow loading times, especially with multiple users or on Android devices. Pricing and plans were also a concern for 3 reviewers, who felt the cost could be challenging for smaller teams or infrequent users. Finally, 3 reviewers suggested improvements to BrowserStack's reporting and user interface.

Top Quotes

Performance and Speed

“Sometimes when there are too many users access it it lags a lot.”

Pricing and Plans

“Pricing is high”

Reporting and UI

“Reports can be more improvised”

Please provide some detailed examples of things that BrowserStack does particularly well.

From 16 reviews

Summary

This report synthesizes 16 recent product reviews to identify areas where BrowserStack is particularly strong. Reviewers frequently highlight BrowserStack's automation testing capabilities; 7 of 16 reviewers mentioned this feature. This includes the ability to automate testing for both web and mobile applications, using frameworks like Cypress and Selenium. A smaller subset of reviewers (4 of 16) praised the platform's cross-browser testing functionality. Additionally, 3 of 16 reviewers specifically noted the value of testing on multiple devices, including different mobile devices and operating systems. The ability to perform parallel testing across various devices was also mentioned as a positive aspect.

Top Quotes

Automation Testing

“Automation testing with the help of Cypress gives automation access to different OS and devices.”

Cross-browser Testing

“Cross browser testing”

Testing on Multiple Devices

“UI testing on different Devices like iOS, Android, MacOS, and Windows OS.”

Reviews

242 Reviews

Automated testing using any technology

Rating: 9 out of 10

Incentivized

April 30, 2025

Use Cases and Deployment Scope

We use BrowserStack mainly to run our Playwright-based web UI automation tests written in TypeScript. It helps us validate our app on multiple browsers and OS versions without needing to set up any local infrastructure. Our tests are integrated with CI, so whenever someone raises a PR, the Playwright scripts run on BrowserStack's cloud grid. This gives us quick feedback on any browser-specific issues. Earlier we used to test only on Chrome locally, but now we cover Safari, Edge, and Firefox too and this really improved our overall test coverage and reduced production issues.

Pros

Makes cross-browser testing easy and reliable
Allows testing on real devices without physical setup

Cons

Debugging dynamic content sometimes tricky
Test sessions can be slow in the starting

Likelihood to Recommend

BrowserStack works really well when you need to test your web app across multiple browsers and devices, especially during regression or before a release. We use it a lot for Playwright automation in CI, also we run our automation script every time new we push new changes in the production environment.

Verified User

Engineer in Engineering (1001-5000 employees)

Vetted Review

2 years of experience

Ease of use the Best App BrowserStack.

Rating: 9 out of 10

March 28, 2025

Use Cases and Deployment Scope

I use BrowserStack in my organization to check the UI of the different websites on different OS and smartphones like iPhone/Android, Macbook, and Windows different browsers. The use case is how the website UI will appear on various OS, Screen Resolutions, and Devices. It helps to identify the problems with UI and the Functionality of the website. UI testing Unit testing is the primary key use of BrowserStack.

Pros

UI testing on different Devices like iOS, Android, MacOS, and Windows OS.
Automation testing with the help of Cypress gives automation access to different OS and devices.
Comparison with two devices how UI will look a like.
Bug Capture tool: Using this tool, a user can capture a bug while live recording it, and the tool captures action as well. This helps developers identify and fix the bug more easily.

Cons

Sometimes when there are too many users access it it lags a lot.
Whenever new OS version comes, the update came little bit late on BrowserStack.
It should capture device internal sound as well while recording the bug.

Likelihood to Recommend

Suppose, we have to test a website named XYZ on different types of devices how it will look, like the example, we have to check how a website will look on iOS v18 and v17 with other iPhone models like iPhone 14, iPhone 14 Pro, and iPhone 14 Pro Max now, we don't have these physical devices at the point BrowserStack comes to the picture and solve our problems with lots of devices on the dashboard which are physical but virtually available to it's users.

Mayur Patil

Software Test Engineer in Information Technology at Media.net (501-1000 employees)

Vetted Review

3 years of experience

Verified on LinkedIn

Excellent Tool for remote Cross browser Test Automation and and parallel execution

Rating: 8 out of 10

Incentivized

February 26, 2025

Use Cases and Deployment Scope

We use BrowserStack to run the UI Automation test cases across on-different browsers for our Open API Product . We provide a platform to developers to create solution using Mastercard developers APIs.

Pros

Cross browser testing
Parallel executions
Recording and Detailed logs
Nice Dashboard to check required things in one place

Cons

BrowserStack can provide better Test Management tool
Integration with JIRA/Rally
Customizable Dashboard

Likelihood to Recommend

BrowserStack is well suited for remote cross browser parallel execution but it would be less appropriate for API and Database test cases.

Verified User

Employee in Information Technology (10,001+ employees)

Vetted Review

10 years of experience

Review on Browserstack

Rating: 9 out of 10

Incentivized

February 26, 2025

Use Cases and Deployment Scope

We implemented BrowserStack for real iOS and Android devices for cross browser testing. It gives us very good ROI. As after implementing we reduce our cost on buying real device for testing. We can use any screen size , OS , device for testing on BrowserStack and it help for effective testing.

Pros

Cross browser testing
Cross device and OS testing

Cons

more specfic way to test as naivgation is little diffcult some time
it stops responding some time which needs restart and have to do all process from start.

Likelihood to Recommend

For Cross broswer testing on different browser and devices.
also it help to test on different OS on different machines

Verified User

Executive in Engineering (201-500 employees)

Vetted Review

2 years of experience

Tool for cross-browser testing.

Rating: 9 out of 10

Incentivized

February 20, 2025

Use Cases and Deployment Scope

BrowserStack help to Real Device Testing of Apps and Web on single platform with wide range of testing browser supports , Instant access to devices and browsers Automated testing with frameworks like Selenium Live interactive testing Parallel testing for efficiency which help organization to give more time to design there solution and less to Test responsiveness and other things , It helps a lot to monitor our webs and apps service on multiple web browsers.

Pros

Real Device Testing.
Wide browser support.
Instant access to devices and browsers
Automated testing with frameworks like Selenium

Cons

Pricing can be quite Challanging for smaller teams or individual developers.
UI needs some improvement.

Likelihood to Recommend

BrowserStack well suited for real-time seamless feature to monitor and manage devices and also offers a feature to automate testing. Right now, we are in the testing phase of our website, and it provides seamless integration for testing , it also provide a wide range of browser to test your webs on multiple browser.

Verified User

Team Lead in Engineering (11-50 employees)

Vetted Review

2 years of experience

One of the best tool for Accessibly Testing

Rating: 7 out of 10

Incentivized

February 17, 2025

Use Cases and Deployment Scope

We are using it for Accessibility Testing, primarily It helps us cost saving by eliminating the need to physical devices that we use for mobile App and web testing and opening an access for wide range of devices. It also allows us to do Automation accessibility testing with very user friendly Application

Pros

Mobile App Accessibility testing
Accessibility automation testing
Desktop web Accessibility testing
Mobile web Accessibility testing

Cons

improve accuracy in VoiceOver Simulation for iOS devices
improve accuracy in Talkback Simulation for Android devices

Likelihood to Recommend

Quick Accessibility Sanity Testing for Developers for Desktop Web and Mobile Web applications. It can run Bulk scan on the multiple pages of the applications which can save lots of very time in high-level accessibility testing. It is not recommended for complete accessibility compliance validation, as it also requires manual verification.

Verified User

Manager in Information Technology (10,001+ employees)

Vetted Review

3 years of experience

BrowserStack - The one stop solution for all your automation testing needs.

Rating: 10 out of 10

Incentivized

February 13, 2025

Use Cases and Deployment Scope

We use BrowserStack for mobile and web automation testing, especially for doing parallel automation testing. It helps us to configure different devices and do parallel testing on them and we can also look through the test run live. It also helps us take screenshots. We can also add the code easily in our codebase.

Pros

Automation testing.
Easy code for configuring the devices.
Parallel testing.
Live test run.

Cons

Reports can be a bit better.

Likelihood to Recommend

It is the best tool for doing parallel web and mobile automation testing, especially when configuring multiple devices and testing the APK in parallel. We can use different operating systems and devices like Android and iOS. It also provides different browsers like Mozilla, Google Chrome, etc.

Verified User

Team Lead in Information Technology (51-200 employees)

Vetted Review

6 years of experience

The Best Tool for Executing Mobile Automated Tests (Device Farm)

Rating: 10 out of 10

Incentivized

February 12, 2025

Use Cases and Deployment Scope

BrowserStack manages to bring everything good, currently in an application, to execute mobile automated tests. The usage is very intuitive and it offers many integrations. Currently, we use it for numerous work fronts, both iOS and Android, and it serves us very well.

Pros

Automated Mobile Testing
Cross Browser Testing

Cons

Visual Regression

Likelihood to Recommend

We needed a device farm to run our app regression tests, and BrowserStack suited us very well. Currently, the benefits brought by using BrowserStack are due to having multiple devices available. This allows us to perform extensive testing across various devices and different operating systems.

But is more expensive than others Device Farms.

Sayoan Oliveira

QA Lead in Engineering at Frete.com (501-1000 employees)

Vetted Review

3 years of experience

BrowserStack - Much Needed Testing Tool for Website Launch

Rating: 9 out of 10

Incentivized

February 12, 2025

Use Cases and Deployment Scope

When we launch any website we first do any devices testing in BrowserStack & it will give us user perpective thats its looking fine or not (specially in iphone & ipads) as its costly to purchase each one of devices, By providing most of devices & browsers with different versions can similify our job to launch any website with device & browsers testing.

Pros

DIfferent Iphones related testing as most people using iphone
Safari browser related testing as most people have safari default browser
if any preview not looking good we can check code via inspect element which easy way for developer to understand which css causing issue or missing out

Cons

BrowserStack some devices take time to load, it should be more faster
1 feature should be inbuild - show website speed - website loading time in BrowserStack it will help to understand how fast or slow its working
allow atleast 2 users same time can test in BrowserStack basic plan, because as team we need to do testing but in basic plan only 1 person can do testing at a time

Likelihood to Recommend

I think for website launch its much needed tool for testing as its cover most of things & give us most of options like inspect elements & browser version which help to solve issue quickly , I am not sure about where its less appropirate.

Verified User

Project Manager in Information Technology (11-50 employees)

Vetted Review

2 years of experience

Great solution even if you're non-techy

Rating: 9 out of 10

Incentivized

February 12, 2025

Use Cases and Deployment Scope

I build my own funnels, website, landing pages etc. So I use BrowserStack to ensure consistency of UI on a platform agnostic basis. Particularly as it relates to mobile devices. Before I came to using this tool, I would get feedback about glitchy issues that I was oblivious to. This tool helps me ensure consistency of customer/user experience and elevates my professionalism.

Pros

Ability to flick through different device options in one interface
Exhaustive and constantly updated options, to keep with new product releases
Ability for a non-tech person (such as myself) to navigate the platform with ease

Cons

Limited scope for testing on free version
A low fee option (with limited functionality commensurate with price) would be great for non-tech people who need this infrequently as opposed to the needs of power users.

Likelihood to Recommend

It's the most simple tool to fill the gap that I identified when building out my tech platform. I recommend it to others like me, who are daunted by complexity and want a simple, point and shoot solution.

Tara Saxon

Founder in Professional Services at Tara Saxon - Certified Money Coach (1-10 employees)

Vetted Review

1 year of experience

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