Broadvoice | GoContact

We are a integrator and use work with schools to provide paging using the Nyquist E7000 and C4000 systems. We connect and use Broadvoice for admin paging and IP phone paging.

• Allowed us to keep our promise to our customer big impact.
• Saved us from buying multiple grandstream ata devises around 1500$ saved.
• Allowed our top of the line IP paging system to integrate and be used by admins Big Impact.

Avaya Aura, FreePBX, Ubiquiti Networks UniFi

We use Broadvoice to help ensure that all of our calls are being answered, that people can connect to right person quickly, and that concerns are being monitored after hours as well. We use Broadvoice every single business day. It helps give us peace of mind during and after work hours.

• Our return on investment has been excellent
• Our team is easy to reach and we are able to communicate even better with ourselves

Adore Softphone Premium

We chose to use Broadvoice as our phone provider as we manage three different businesses, each with their own unique needs and teams. We needed the ability to manage all three businesses seamlessly with one provider, while still being able to customize each of our lines for our teams. We have Broadvoice direct lines as well as employees who also either have their own direct line or have chosen to use the Broadvoice app.

• We are an early stage organization, so having a centralized phone provider will be beneficial when it comes to our efficiency as a team.
• Running three business at the same time, Broadvoice has helped us tremendously - We have one provider on one bill but the Broadvoice platform still allows for flexibility and customization based on the needs of each of our businesses.

RingCentral Contact Center, RingCentral Meetings and RingEX

NetSuite ERP, Archer Insights Netsuite Implementation

I work at a personal injury firm that utilizes Broadvoice for communications. The main issues we face are tracking calls, with detailed logs, recording calls, and using headsets to multitask while making contact calls. Broadvoice addresses all of these concerns. Through the online portal we can not only see who was called and when, but also which office extension called. We can also save recorded calls directly to our server to allow us to refer back to communications had. And Broadvoice's app allows us to Bluetooth headsets to the computer and make calls directly from the app, allowing us to multi task.

• Being able to refer back to recorded calls has allowed the firm to save thousands by being able to confirm agreements made verbally when there was not something documented physically.
• Call tracking has given us protections from other firms claiming to not have received communications. We were able to prove who called and when.
• Broadvoice's Tech Support not only helps resolve tech issues, but they walk you through how to do it yourself should the issue arise again. (If you want that) This has made it so that instead of spending time on the phone for minor issues, we are capable of fixing it quickly with the education provided.

Google Voice

Filevine, Outlook4Gmail

I have had Broadvoice as my company's communication source. There are a number applications to utilize the services offered. I was able to set up fax services (which was required for some of our business partners). I was also able to see a record of calls, voicemails and faxes both inbound and outbound. Having that access was valuable for our documentation.

Microsoft Teams