Bitdefender GravityZone

Score9.1 out of 10

170 Reviews and Ratings

What is Bitdefender GravityZone?

Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.

Categories & Use Cases

Endpoint Detection and Response (EDR)
Continuous monitoring and response to advanced internet threats by endpoint agents.
Category average: 9.1
Hybrid Deployment Support
Administrators should be able to choose endpoint security on-premise, cloud, or hybrid.
Category average: 8.3
Vulnerability Management
Vulnerability prioritization for fixes.
Category average: 8.3

Infection Remediation
Capability to quarantine infected endpoint and terminate malicious processes.
Category average: 8.8
Malware Detection
Detection and blocking of zero-day file and fileless malware.
Category average: 9
Centralized Management
Centralized management supporting multi-factor authentication, customized views, and role-based access control.
Category average: 8.5

Pascal Zotto

CEO and translator/revisor/project manager in Product Management at Translating-IT (1-10 employees employees)

Use Cases and Deployment Scope

We switched to Bitdefender GravityZone to replace an existing small office security product.

Pros

In our experience, completely messed up our systems by deleting/quarantining files without prompt

Cons

In our experience, customer support is very slow
In my opinion, far from being user friendly or easy to use
In my opinion, more granular installation/creation of installation package about which actions should be taken if possible threat is detected
In my opinion, not just install their software but go through every single option to make sure everything is set correctly
I think better training
In our experience, restoring files does not work

Return on Investment

In our experience, generated more costs in 1 month in trying to recover files or re-request them from clients than we had in 20 years of business due to missing user action requests

Usability

Mark Farrell View profile

Director in Information Technology at Marks Micros Limited (1-10 employees employees)

Use Cases and Deployment Scope

I use Bitdefender GravityZone for one of the small businesses I support. This business has 12 computers spread across 3 sites. The product is able to protect all these machines against malicious threats from outside of the organization (email, phishing, attachment attacks etc.), and also against intended or unintended attacks from within, e.g. someone putting an infected USB device into a PC port. I can see at a glance how the product is protecting the devices within the Company and how many times it gets attacked, along with the source of the attack and how Bitdefender has removed or made the machines safe again.

Pros

Block and disinfect threats
Protect devices from internal and external attack
Scale for more users and computers
Show current status of every machine in the company

Cons

Making it easier to create an endpoint package to deploy to a new PC on the network.

Return on Investment

It has helped me grow my business as a great professional service that I can offer to prospective clients
It conveys the message that I am serious about protecting my customers
It has helped to increase my revenue from recurring subscriptions - as I continue to grow I am hoping to continue building on this.
I can use the product as part of a "Complete IT Solution" to clients, alongside my other services (Hardware and Software support)

Usability

Alternatives Considered

Norton

Other Software Used

Microsoft 365, Splashtop

Joseph Shaffer

Owner in Information Technology at 4TS Computers (1-10 employees employees)

Use Cases and Deployment Scope

We use bitdefender as one of our managed antivirus options. It seems to pick up the things we need it to and offers an additional layer of protection in our security stack. We utilize it along with a firewall, phishing training, EDR, MDR, and several other pieces of security software.

Pros

Virus Protection.
Global Policies.
Central Management.

Cons

GUI navigation.
Better training.
Ease of use.

Return on Investment

Less time spent managing AV.
Higher returns on endpoint AV.

Usability

Alternatives Considered

Webroot Endpoint Protection

Other Software Used

Datto RMM, Datto SaaS Protection, Graphus

Verified User

Professional in Information Technology (201-500 employees employees)

Use Cases and Deployment Scope

We have around 120 endpoints (mostly Windows - but a few MACs) - We moved to Bitdefender after using a Russian AV-based company due to concerns. We are using the full suite offered by GravityZone, which has been far less intrusive and resource-hungry than the previous solution. We have now even added MDR as a package. We like the flexibility to be able to bolt on add-ons and the support offered to integrate these add-ons as and when needed.

Pros

Threat Monitoring.
Patch management.
Real time alerting of any potential issues.
Great Support.

Cons

Sometimes finding more detail on the console about an event can be a bit harder than you would expect.
The homepage doesnt let you drill down by clicking on the overview graphics - it would be a nice feature for easy troubleshooting.

Return on Investment

Cost effective.
Real time monitoring has saved us from a crypto attack - all automated by Bitdefender.
Support has been fantastic with some false positives we have encountered.

Usability

Alternatives Considered

Kaspersky Endpoint Security, Webroot Antivirus + Internet Security Complete (SecureAnywhere) and Norton Small Business

Other Software Used

Barracuda Backup, Veeam Agent for Microsoft Windows

Verified User

Engineer in Information Technology (501-1000 employees employees)

Use Cases and Deployment Scope

We are using the AntiVirus module to ensure all devices are secure and protected. Our devices are cloud-based and deployed on a global scale.

Pros

keeps our devices safe and secure
multiple OS support
easy to update, manage and deploy
works globally

Cons

can be difficult to uninstall
some devices seem to skip updates
support team are not very quick in helping

Return on Investment

Helps us to meet our cyber insurance regulations
keeps our machines safe from virus and infection - more devices trading
isn't too resourec intensive, allowing staff to be more active whilst scans are completed in the background.

Usability

Alternatives Considered

Microsoft Defender for Endpoint and Sophos Intercept X

Other Software Used

Mimecast Advanced Email Security, Darktrace, Slack, Microsoft 365, Microsoft Exchange Online Archiving, Zoho Desk, Zoho Assist, Trello

ESET PROTECT

McAfee Endpoint Security (now part of Trellix Endpoint Security)

Trend Micro Worry-Free Services Suite

Bitdefender GravityZone

What is Bitdefender GravityZone?

Categories & Use Cases

Key Features

Top Performing Features

Endpoint Detection and Response (EDR)

Hybrid Deployment Support

Vulnerability Management

Areas for Improvement

Infection Remediation

Malware Detection

Centralized Management

Reviews

Use Cases and Deployment Scope

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Cons

Return on Investment

Usability

Use Cases and Deployment Scope

Pros

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Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Return on Investment

Usability

Alternatives Considered

Other Software Used

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