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AT&T Business

Score9 out of 10

10 Reviews and Ratings

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What is AT&T Business?

AT&T Business helps businesses gain technology insights – whether they are mobilizing employees, connecting with customers, or updating cloud infrastructure thanks to AT&T business solutions.

Categories & Use Cases

Most Frequent Users

Top 3 industries using AT&T Business
Based on HG Insights installation data
View all Reviews
#1 most frequent

Professional, Scientific, and Technical Services

31.5%

28 installations of 89

#2 most frequent

Information

22.5%

20 installations of 89

#3 most frequent

Manufacturing

11.2%

10 installations of 89

Reviews

What users are saying about AT&T Business.
View all reviews

AT&T support has deteriorated

Incentivized
Verified User
Team Lead in Information Technology (5001-10,000 employees employees)

Use Cases and Deployment Scope

We use AT&T for a backup SIP trunk for BC/DR and for POTS service at various sites.

Pros

  • Once the SIP service is in it is stable
  • Once the POTS is in its stable

Cons

  • When an issue arises, AT&T does not support directly
  • Their subcontractor BCDR used to be responsive but the new account team is not helpful

Return on Investment

  • They provide a backup service that is stable

Usability

Very reliable service for a great price

Incentivized
Verified User
Director in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

We are using AT&T Business as our primary internet service at our main office. We have found it to be very reliable and cost effective. We are an on-prem company with our servers being at our main office. All of our other offices and remote users connect to our main office for access to our files and applications so we need to make sure that our internet service is reliable.

Pros

  • Cost effective
  • Reliable
  • Easy setup

Cons

  • Cost isn't the cheapest compared to competitors

Return on Investment

  • We switched to AT&T from a DIA line that was very overpriced for the speed and saved about 50%

Usability

Alternatives Considered

Spectrum Business (part of Charter Communications)

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