AT&T Business vs. Lumen Dedicated Internet Access

We get very reliable service for the cost. The setup was made very easy when we signed up, they pulled all of the cables they needed and worked with our building to get us lit as soon as possible. During the recent wind storms and wild fires in Los Angeles, our backup internet line from a competing ISP went down multiple times for many hours, where the AT&T line stayed up like a champ.

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If you use the internet, and the only other option is Xfinity, choose CenturyLink Fiber + Internet. Xfinity will lock you into a year-long contract and is actually worse overall in terms of actual speed and quality of service. In my opinion, Xfinity just plain sucks for internet. In my experience, it often cuts out and has no customer service rep anywhere to be found.

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• Cost effective
• Reliable
• Easy setup

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• Upload speed
• Month to month payment
• Installation

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• Cost isn't the cheapest compared to competitors

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• Website dashboard
• Online support
• Better modem

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The service has been great, no complaints at all.

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Low rating due to poor support

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In several areas in Florida AT&T was the only carrier available at the time for POTS service

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AT&T business internet is higher priced. They will lock you in for a year. In my experience, it has worse customer service that will put you on hold for hours and not be able to solve your problem. In my experience, they will sneak in price increases and charge you hidden fees. In my experience, it actually has slower internet than what they have stated in the marketing. And I feel it is just a worse-off product.

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• We switched to AT&T from a DIA line that was very overpriced for the speed and saved about 50%

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• We work using the internet so making it faster always helps
• Faster speeds has great ROI for the company
• Means we can all get work done a lot faster

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info