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Arcserve Backup

Score7.3 out of 10

54 Reviews and Ratings

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What is Arcserve Backup?

Arcserve Backup is a storage management solution from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.

Categories & Use Cases

Most Frequent Users

Top 3 industries using Arcserve Backup
Based on HG Insights installation data
View all Reviews
#1 most frequent

Professional, Scientific, and Technical Services

36.9%

24 installations of 65

#2 most frequent

Manufacturing

16.9%

11 installations of 65

#3 most frequent

Information

6.2%

4 installations of 65

Reviews

What users are saying about Arcserve Backup.
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Arcserve Backup is back

Incentivized
Sorin Pascu
Sys Admin in Information Technology at ICHP (501-1000 employees employees)

Use Cases and Deployment Scope

We use Arcserve Cloud Direct as our secondary offsite cloud backup solution.We use Arcserve Backup UDP for our primary image based backup and data protection solution. By using this solution, there are many advantages as well as some low points, to say so. Some of our company managed services are based upon clients running Arcserve Backup.

Pros

  • It offers excellent features like dedupe, high availability, DR, and BMR.
  • Arcserve Backup has many offerings to fit many business sizes and needs.
  • Arcserve Backup sales and technical support is good to work with.
  • Very nice reseller program and benefits.

Cons

  • They don't always explain that for Arcserve Backup to work well, and it requires specific system requirements and extensive internet bandwidth.
  • To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure.
  • Depending on the add-ons, Arcserve Backup can be costly.

Return on Investment

  • Arcserve Backup has had a positive impact on ROI
  • Data recovery and system recovery times have reduced over product upgrades and enhancements
  • Data recovery and system recovery takes much less downtime

Usability

Alternatives Considered

Unitrends

Other Software Used

Veeam Agent for Microsoft Windows

Arcserve Backup RHA and UDP Are Great Products

Incentivized
Verified User
Technician in Information Technology (201-500 employees employees)

Use Cases and Deployment Scope

We use two products of Arcservce Backup: Arcservce RHA and Arcserve Backup UDP. Arcserve Backup RHA is to real-time replication backup, Arcserve Backup UDP is periodic file or object backup. We use Arcserve Backup RHA for our databases VMs replication in case of hardware/Power/Facility failures so that we have most recent data. We use Arcserve Backup UDP for VMs, files, and any other objects that need periodic backup or anything needs recovery point other than the most recent. So far they work well and meet our requirement.

Pros

  • rea-time data replication
  • VMs, files and objects backup
  • Recovery point of data restoration
  • Partition level backup

Cons

  • We use Arcserve Backup RHA for database replication, but once we switch over, database SQL server level replication stopped working.

Return on Investment

  • Solves that problem that we need data mirror and the switchover is easy.
  • For the Arcserve Backup RHA switchover may cause problems for the functions inside the database VM, for example, the SQL Server's own replication may not be working after switchover.
  • Solves the problem that any objects need periodic backup providing recovery point choice.

Usability

Alternatives Considered

Veeam Data Platform

Other Software Used

Veeam Data Platform, Veeam Agent for Microsoft Windows

Arcserve Backup UDP Review

Incentivized
Robert GuyView profile
IT Analyst II in Information Technology at Diversified Computer Resources, Inc (11-50 employees employees)

Pros

  • Arcserve Backup has many offerings to fit many business sizes and needs.
  • It offers excellent features like dedupe, high availability, DR, and BMR.
  • Arcserve Backup sales and technical support is good to work with.
  • Very nice reseller program and benefits.

Cons

  • Arcserve Backup can be costly.
  • To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure.
  • They don't always explain that for Arcserve Backup to work well, and it requires specific system requirements and extensive internet bandwidth.

Return on Investment

  • Arcserve Backup has had a positive impact on ROI, as a reseller we are able to build in a healthy profit margin by reselling the product and services.
  • Some of our company managed services are based upon clients running Arcserve Backup.
  • Data recovery and system recovery times have reduced over product upgrades and enhancements, causing much less downtime.

Alternatives Considered

Unitrends Recovery Series Backup Appliance

Other Software Used

Microsoft 365 Business, Bitdefender GravityZone, LastPass for Business

Arcserve - An excellent solution for backup and replication needs

Incentivized
Rob BatesView profile
Public & Private Cloud Senior Engineer in Information Technology at Creditsafe (1001-5000 employees employees)

Pros

  • Cost - A very affordable solution.
  • Support and Sales - Arcserve has been top notch to us with the sales process and support.
  • Replication - One of the core reasons we selected the product. We find the replication side of the software fantastic.
  • Backup - An excellent backup product that provides just great functionality and restore-ability at a granular level.

Cons

  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.

Return on Investment

  • We were able to roll back up and replication into one product, which reduced the costs without having to go with multiple vendors.
  • As a result of Arcserve UDP, we were able to implement a full DR scenario test, which until that point hadn't been successful.

Alternatives Considered

Veeam Backup & Replication, Veritas Backup Exec and Druva inSync

Other Software Used

Veeam Backup & Replication, Veeam ONE, Veeam Availability Suite, Druva inSync

Arcserve is a one of the best backup solution.

Incentivized
Hiroki NakazatoView profile
IT SYSTEMS ANALYST SR. in Information Technology at Makita USA (501-1000 employees employees)

Pros

  • Easy to use.
  • Simple configuration.
  • Easy to customize using script.

Cons

  • Support line just send a link so I have to research by my own.
  • Requires you to buy a license for every agent add on.
  • VMWare compatibility.

Return on Investment

  • Data recovery is very nice.
  • Licensing goes high if you add-on the other agents.
  • Overall ROI is fair.

Alternatives Considered

Acronis Backup & Recovery and Veeam Backup & Replication

Other Software Used

Veeam Backup & Replication