#1 most frequent
United States of America
55.2%32 installations of 58
What is Apica?
Apica is an observability cost optimization provider helping IT teams gain complete control over their telemetry data economics. Apica Ascent processes all observability data types including metrics, logs, traces, and events while optimizing observability costs.
Categories & Use Cases
Who Buys & Uses Apica
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
12.1%7 installations of 58
#3 most frequent
Canada
5.2%3 installations of 58
Apica Synthetic monitors SaaS POS and keeps us running at 7,000 locations every day
Pros
- Apica Synthetic provides timely (as defined by us) indications of an application's uptime.
- Apica Synthetic provides easy-to-read-and-use reports and graphs.
Cons
- I am not sure, but it used to be that certain browsers were not supported. It needs to support all browsers.
- I would like the ability to drill down to a more detailed second-by-second review of an incident.
Return on Investment
- My department is not charged for Apica Synthetic so no ROI, but from a customer service perspective, we can react to an outage and repair it faster than our customers can report the outage.
- Our vendor's own monitoring tools are not as accurate nor as timely as ours. They rely on us telling them, from Apica Synthetic, that they have an issue.
Alternatives Considered
Google AdSense
Other Software Used
Microsoft 365 (formerly Office 365), Nuance Dragon Speech Recognition, Azure DevOps Server (formerly Team Foundation Server)
Apica Synthetic: Promised and Delivered!
Pros
- TroubleShooting
- Analysis
- The mechanism of alerting
- Monitoring
- Easy integration
Cons
- Documentation
- License cost
- Customer Support
Return on Investment
- Less time to identify issues
- Real-time alerts allow quick fixes
- Rare false-positives
Alternatives Considered
AppDynamics and Checkmk
Other Software Used
Atlassian Jira Align (formerly AgileCraft), Fortinet Wireless LAN, NordLayer (formerly NordVPN Teams)
Apica Synthetic for WebMonitoring
Pros
- Load testing using Jmeter
- Alerting mechanism
- Multiple metrics available as per condition
- API monitoring for specific services
Cons
- Documentation and support can be improved
- Deployment agents automatic upgrade can be the next feature
- Integration of tool with other tools like Jmeter for load testing can be improved and better documented
Return on Investment
- Valid alerts and SLA to fix the issue improved
- Load test can be done in dev and SIT environment before deploying in prod
- Detected bugs and system behavior issues in the early phase of SDLC
Alternatives Considered
Sumo Logic, Nagios Core, Checkmk, Datadog and Splunk Cloud
Other Software Used
Sumo Logic, Nagios Core, Checkmk, Datadog, Amazon CloudWatch, ThousandEyes
Great monitoring tool for operators
Use Cases and Deployment Scope
We use Apica Synthetic across the whole organization; I use it to help monitor around 120 servers that support about 30 different websites. It helps a lot by giving me live data on how the server's state is and helps inform me about what the problem might be when the servers go down or lose connectivity.
Pros
- Monitoring
- Live updates
- Data for troubleshooting
- Seeing if more than one site is down
Cons
- In the overview, there could be a way to turn off monitoring
- Auto refresh in the overview would be nice
- When a sever goes down, have the error message below its name
Return on Investment
- Apica Synthetic has been the first alert for when the college food ordering sites have gone down.
- This speed and information makes our response time faster.
- We can also use the data sometimes by itself to make a P1 ticket.
Alternatives Considered
SolarWinds Engineer's Toolset
Monitoring with Apica Synthetic
Use Cases and Deployment Scope
Apica Synthetic is being used by one of our clients for monitoring the infrastructure of their silver and bronze applications. We are monitoring Linux and Windows servers as well as VMs. It helps us ensure that all the servers are up and running and reduces the number of disruptions that impact the business and application workflows.
Pros
- Auto alerts trigger if any issue is identified
- Graphical representation of the health of applications
- Good product support from the team
Cons
- UI can have options for ad-hoc-based monitoring
- More options to export data in the form of reports
Return on Investment
- Overall decrease in disruptions
- Less time required for identifying and remediating issues
Alternatives Considered
Dynatrace
Other Software Used
Zscaler Internet Access, Amazon DynamoDB
