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Apica

Score7 out of 10

24 Reviews and Ratings

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What is Apica?

Apica is an observability cost optimization provider helping IT teams gain complete control over their telemetry data economics. Apica Ascent processes all observability data types including metrics, logs, traces, and events while optimizing observability costs.

Categories & Use Cases

Most Frequent Users

Top 3 industries using Apica
Based on HG Insights installation data
View all Reviews
#1 most frequent

Professional, Scientific, and Technical Services

13.6%

6 installations of 44

#2 most frequent

Manufacturing

13.6%

6 installations of 44

#3 most frequent

Information

11.4%

5 installations of 44

Reviews

What users are saying about Apica.
View all reviews

Apica Synthetic monitors SaaS POS and keeps us running at 7,000 locations every day

Incentivized
Michael McClanahan
Senior Manager Enterprise POS in Information Technology at Sodexo (10,001+ employees employees)

Pros

  • Apica Synthetic provides timely (as defined by us) indications of an application's uptime.
  • Apica Synthetic provides easy-to-read-and-use reports and graphs.

Cons

  • I am not sure, but it used to be that certain browsers were not supported. It needs to support all browsers.
  • I would like the ability to drill down to a more detailed second-by-second review of an incident.

Return on Investment

  • My department is not charged for Apica Synthetic so no ROI, but from a customer service perspective, we can react to an outage and repair it faster than our customers can report the outage.
  • Our vendor's own monitoring tools are not as accurate nor as timely as ours. They rely on us telling them, from Apica Synthetic, that they have an issue.

Alternatives Considered

Google AdSense

Other Software Used

Microsoft 365 (formerly Office 365), Nuance Dragon Speech Recognition, Azure DevOps Server (formerly Team Foundation Server)

Apica Synthetic: Promised and Delivered!

Incentivized
BENAOUN MahdiView profile
Software Developer in Engineering at Primatec Engineering (501-1000 employees employees)

Pros

  • TroubleShooting
  • Analysis
  • The mechanism of alerting
  • Monitoring
  • Easy integration

Cons

  • Documentation
  • License cost
  • Customer Support

Return on Investment

  • Less time to identify issues
  • Real-time alerts allow quick fixes
  • Rare false-positives

Alternatives Considered

AppDynamics and Checkmk

Other Software Used

Atlassian Jira Align (formerly AgileCraft), Fortinet Wireless LAN, NordLayer (formerly NordVPN Teams)

Apica Synthetic for WebMonitoring

Incentivized
Sachin KumarView profile
Senior SRC Engineer in Information Technology at Nuance India Pvt Ltd (10,001+ employees employees)

Pros

  • Load testing using Jmeter
  • Alerting mechanism
  • Multiple metrics available as per condition
  • API monitoring for specific services

Cons

  • Documentation and support can be improved
  • Deployment agents automatic upgrade can be the next feature
  • Integration of tool with other tools like Jmeter for load testing can be improved and better documented

Return on Investment

  • Valid alerts and SLA to fix the issue improved
  • Load test can be done in dev and SIT environment before deploying in prod
  • Detected bugs and system behavior issues in the early phase of SDLC

Alternatives Considered

Sumo Logic, Nagios Core, Checkmk, Datadog and Splunk Cloud

Other Software Used

Sumo Logic, Nagios Core, Checkmk, Datadog, Amazon CloudWatch, ThousandEyes

Great monitoring tool for operators

Incentivized
James Dunn Jr.View profile
Senior Computer Operator in Engineering at Sodexo (10,001+ employees employees)

Use Cases and Deployment Scope

We use Apica Synthetic across the whole organization; I use it to help monitor around 120 servers that support about 30 different websites. It helps a lot by giving me live data on how the server's state is and helps inform me about what the problem might be when the servers go down or lose connectivity.

Pros

  • Monitoring
  • Live updates
  • Data for troubleshooting
  • Seeing if more than one site is down

Cons

  • In the overview, there could be a way to turn off monitoring
  • Auto refresh in the overview would be nice
  • When a sever goes down, have the error message below its name

Return on Investment

  • Apica Synthetic has been the first alert for when the college food ordering sites have gone down.
  • This speed and information makes our response time faster.
  • We can also use the data sometimes by itself to make a P1 ticket.

Alternatives Considered

SolarWinds Engineer's Toolset

Monitoring with Apica Synthetic

Incentivized
Shivani PandeyView profile
Project Engineer in Information Technology at Wipro Limited (10,001+ employees employees)

Use Cases and Deployment Scope

Apica Synthetic is being used by one of our clients for monitoring the infrastructure of their silver and bronze applications. We are monitoring Linux and Windows servers as well as VMs. It helps us ensure that all the servers are up and running and reduces the number of disruptions that impact the business and application workflows.

Pros

  • Auto alerts trigger if any issue is identified
  • Graphical representation of the health of applications
  • Good product support from the team

Cons

  • UI can have options for ad-hoc-based monitoring
  • More options to export data in the form of reports

Return on Investment

  • Overall decrease in disruptions
  • Less time required for identifying and remediating issues

Alternatives Considered

Dynatrace

Other Software Used

Zscaler Internet Access, Amazon DynamoDB

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