TrustRadius Insights for Apica Synthetic are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Timely indications of uptime: Users have consistently praised Apica Synthetic for providing timely indications of an application's uptime, allowing them to quickly identify any issues that may arise. Numerous reviewers have expressed their satisfaction with this feature, highlighting its reliability in promptly alerting them to potential problems with their applications.
Easy-to-read reports and graphs: The easy-to-read and use reports and graphs provided by Apica Synthetic have been highly appreciated by users. They have found these visual representations to be effective in monitoring and troubleshooting analysis. Many reviewers specifically mentioned how these features helped them easily understand the performance of their applications.
Reliable mechanism of alerting: Users have commended the mechanism of alerting in Apica Synthetic, considering it reliable and helpful in identifying any potential issues with their applications. Several reviewers emphasized the importance of this feature in ensuring prompt notification and resolution of problems, contributing to a smooth user experience.
Apica Synthetic is being used across the organization to monitor uptime SLA's.
Pros
Nice Saas interface
Nice dashboards
Good integrations with other tools
Cons
Apica Zebra tester is not intuitive or easy to use.
Apica Synthetic buttons are not always obvious or easy to intuit their purpose.
Likelihood to Recommend
The price is right. Apica Synthetic can be managed by one engineer (some other competitor tools require more engineering effort). Apica Synthetic is easy to use for basic health check scenarios.
Verified User
Engineer in Information Technology (1001-5000 employees)
Apica Synthetic is our main tool to monitor applications and data threads. It's used all the time by our full-stack development department. We are very satisfied with the features they provide. It can serve as a website troubleshooting solution or simply for providing analysis and metrics. Plus, it's easy to integrate with our other tools like Google Analytics and Selenium.
Pros
TroubleShooting
Analysis
The mechanism of alerting
Monitoring
Easy integration
Cons
Documentation
License cost
Customer Support
Likelihood to Recommend
A great solution to monitor apps and services. It's a great asset for businesses that need to monitor traffic from/to their websites and [the] real-time alerting is critical. [However, it is] less appropriate for small businesses whose needs don't depend on traffic analysis and don't like to invest in a relatively expensive APM.
Apica Synthetic is being used by one of our clients for monitoring the infrastructure of their silver and bronze applications. We are monitoring Linux and Windows servers as well as VMs. It helps us ensure that all the servers are up and running and reduces the number of disruptions that impact the business and application workflows.
Pros
Auto alerts trigger if any issue is identified
Graphical representation of the health of applications
Good product support from the team
Cons
UI can have options for ad-hoc-based monitoring
More options to export data in the form of reports
Likelihood to Recommend
Apica Synthetic is well suited for project requirements where synthetic monitoring needs to be performed on different servers. It has the ability to identify the issue then trigger auto alerts for the remediation to take effect.
We use Apica Synthetic for networks, servers, and application monitoring for the performance and availability of networks, servers, and applications.
Pros
Automated network device discovery
Network monitoring
Alerts
Customizable reports
Cons
Reports are a bit clunky to build
Difficult to scale for enterprise-wide monitoring
Likelihood to Recommend
It allows us to know if our services and applications are up/down. It's great for specific and local end-point monitoring, not so great for enterprise monitoring. Its value lies in being able to simulate real user load against an application or service.
Verified User
Administrator in Information Technology (501-1000 employees)
This product is used by our department. We have multiple URLs which are deployed for different customers. It is important for our organization that all these URLs will be available 24/7. So we have created a dashboard and integrated this tool with the dashboard. Apica Synthetic monitors the URLs after every 180 sec and keeps uploading the database, and our front-end dashboard keeps showing green for that particular URL. If the URL is not accessible, then Apica Synthetic monitoring triggers an email to our first line of support and then the team gets notified. Also, if a URL is not accessible, then our dashboard becomes red.
Pros
Load testing using Jmeter
Alerting mechanism
Multiple metrics available as per condition
API monitoring for specific services
Cons
Documentation and support can be improved
Deployment agents automatic upgrade can be the next feature
Integration of tool with other tools like Jmeter for load testing can be improved and better documented
Likelihood to Recommend
We are from the healthcare domain and we need our different URLs to be available 24/7, so it's important for us to get a tool that keeps on monitoring our services and APIs and automatically triggers an alert if something goes wrong. So Apica Synthetic can be very useful, as it triggers an alert, which is 98% of the time a valid alert. If URLs are not business critical, then instead of this tool, you can go for ThousandEye, which is also doing the same type of job but with less expense.
It is being used in our North American region to monitor many applications. My knowledge is specific to our POS implementations. We use it to monitor uptime and lag time for several applications relevant to our SaaS POS systems. It allows us to react when there are issues and to provide feedback to our POS vendors of issues we are seeing. We have one specific application which is near EOL and has been highly problematic this last year. Apica Synthetic provides us with a rapid indicator of a problem much sooner than just waiting for our customers to call in. We can generally alert the vendor and they can fix the issue prior to most of our customers being impacted.
Pros
Apica Synthetic provides timely (as defined by us) indications of an application's uptime.
Apica Synthetic provides easy-to-read-and-use reports and graphs.
Cons
I am not sure, but it used to be that certain browsers were not supported. It needs to support all browsers.
I would like the ability to drill down to a more detailed second-by-second review of an incident.
Likelihood to Recommend
As I use this for only my area, it is very well suited to what I need it to do. Apica Synthetic monitors two different web applications in a time interval that is easily customizable for uptime and latency. These are critical indicators for a cloud-based point-of-sale system. We need solid uptime and limited latency across the enterprise.
We use it as product monitoring. We use it to simulate how customers use our products, with both web scenarios and more advanced API calls and some other scenarios. That way we know exactly where to look if something is not working. We also do this so we get the useful SLA information.
Pros
Monitoring
SLA
Troubleshooting
Response times
Cons
GUI
Easier learning curve
Likelihood to Recommend
I do recommend it in a lot of cases; however, it's pretty hard to learn how to be an advanced user. If there are more simple alternatives for monitoring, troubleshooting, SLA reporting, I would recommend the user use something else. However, it's a powerful tool when given the right amount of time to learn it.
Verified User
Engineer in Information Technology (10,001+ employees)
We use Apica Synthetic across the whole organization; I use it to help monitor around 120 servers that support about 30 different websites. It helps a lot by giving me live data on how the server's state is and helps inform me about what the problem might be when the servers go down or lose connectivity.
Pros
Monitoring
Live updates
Data for troubleshooting
Seeing if more than one site is down
Cons
In the overview, there could be a way to turn off monitoring
Auto refresh in the overview would be nice
When a sever goes down, have the error message below its name
Likelihood to Recommend
We were having an update for a few websites and, with Apica, I was able to see all the servers that were posted to go down for the updates, but then about five others went down that we didn't think were posted to go down. Turns out, a different team was also running an update without letting us know.
We use Apica Synthetic for many of our customers and it is very easy to set up and manage. We use Apica Synthetic for monitoring of both public and internal websites with simple URL checks and more advanced scenario checks. It is easy to see what has gone wrong with a check and also compare checks. We also use it to send out monthly SLA reports to the customers.
Pros
Modern and easy GUI
Very simple to set up and manage
Excellent support from Apica Synthetic
Apica Synthetic can help with complex checks and is very flexible.
Cons
Some improvement with user management could be done
Having more than two weeks of detailed check information
Likelihood to Recommend
All HTTP checks with Apica Synthetic make it the natural choice. When it comes to other types of checks, Apica Synthetic has a solution but there are also some other tools you can use instead.
Verified User
Analyst in Information Technology (10,001+ employees)
