#1 most frequent
United States of America
64.2%9,321 installations of 14,514
What is Airtable?
Airtable is a project management and collaboration platform designed to enable content pipelines, product management, events planning, user research, and more. It combines spreadsheet,database, calendar, and kanban functionality within one platform.
Categories & Use Cases
Media
1 / 5
Top Performing Features
Team Collaboration
Team collaboration capabilities let team members work directly with each other and provide team updates.
Category average: 9
Task Management
This includes the ability to plan, track, collaborate and report on tasks.
Category average: 9.1
Resource Management
Resource management is workload planning to maximize resources.
Category average: 8.7
Areas for Improvement
Timesheet Tracking
Timesheet tracking is the ability to track all billable and non-billable hours for each project.
Category average: 8.4
Change request and Case Management
Change request and change management enables tracking of all customer requests including priority and timeframe.
Category average: 8.9
Mobile Access
Mobile access is the ability to access the software from a smartphone or tablet.
Category average: 8
Who Buys & Uses Airtable
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
5.5%804 installations of 14,514
#3 most frequent
Canada
4.7%675 installations of 14,514
Pros
- Strong data management and organization features
- Powerful automation capabilities with custom scripts and automated emails
- Customizable views tailored to specific user needs
Cons
- Pricing considerations not explicitly addressed in reviews, requiring independent evaluation
- Reliance on user configuration for optimal performance, potentially requiring training
- Feature bloat for simple use cases
Surprisingly powerful very intuitive.
Use Cases and Deployment Scope
We used Airtable as a relational database to manage all aspects of our learning development programs. It was used to centralize information and plan new team member inductions, such as dates, workshops, progress, etc. It was also used for other data related to planning, project management, asset management, etc.
Pros
- Relational databases.
- Flexible UI.
- Powerful automations.
Cons
- Lacking spreadsheet features.
- No sheet formula.
Return on Investment
- Increase efficiencies.
- Centralise collaboration.
- Reduce manual tasks.
Usability
Alternatives Considered
Smartsheet
Other Software Used
Business Process Manager, Nintex
Best Low-Code Database
Use Cases and Deployment Scope
My organization used Airtable as a low-code "database" and project management tool. We weren't large enough to need "real" relational databases, and Airtable allowed our nontechnical users to easily perform CRUD operations and visualize information.
Pros
- Custom views of tabular data.
- Audit trails: who edited what, and when?
- Custom scripts and automations.
Cons
- When records are deleted, there could be more options for what happens to associated records in other tables.
- Multi-select fields should be sortable.
- The per-user pricing model can be cumbersome when you need to share bases with third parties but can't use a publicly accessible URL.
Return on Investment
- Allowed us to centralize customer information from many different sources, saving valuable support agent time
- Streamlined project management task reminders
- Provided easy data entry for external parties
Usability
Alternatives Considered
Retool, Microsoft Excel and Google Sheets
Other Software Used
Slack, Google Chat, GDocs
Best database app for internal use
Use Cases and Deployment Scope
Structuring data is crucial, and Airtable is the best app for it. I use it as a single source of truth for finances (accounts and transactions), as a CRM (people, organizations, and form submissions), and much more. Paired with its powerful databases, it also offers robust automation capabilities, which I use for sending personalized auto-responses and much more.
Pros
- Structuring information
- Automation with structured information
- Interface for interacting with information
Cons
- It's only for internal use because it supports neither custom domains nor custom code. That's an Achilles heel
Return on Investment
- Saves immeasurable time
- Secures information from human vulnerabilities
- Keeps information accurate
Usability
Alternatives Considered
Notion, Coda and Google Sheets
Other Software Used
Notion
Useful toll for elimination of repetitive tasks and setup automations
Use Cases and Deployment Scope
We use a tool that helps us streamline the communication flows with teams not using the Global CRMs. Mainly to report specific key actions that need to be done daily or important escalations that need to be completed within a short SLA and in a structured way. Is also a tool make announcements to different audiences across the company, and a repository of actionable data.
Pros
- Automated emails with a simple click
- Good space storage shared between teams
- Easy to design structured approaches with cross functional teams
Cons
- Is not so easy to integrate with other CRMs
- Better account support for small accounts
- Should be easier (low code) on setting up automation
Return on Investment
- Eliminated repeated tasks on document processing
- Automated template emails that are now being sent in bulk
- Organized they way announcements are being made to the operational team
Usability
Alternatives Considered
Zendesk Chat and Talkdesk
Other Software Used
Atlassian Jira
Functional yet neat
Use Cases and Deployment Scope
I use it to organise project data, timelines, and time tracking for projects to share with clients for invoicing ⚡
The Product not only organises my data in a functional way, but also makes it look visually clean and professional. Plus it is easy to maintain, share and coordinate info.
The Product not only organises my data in a functional way, but also makes it look visually clean and professional. Plus it is easy to maintain, share and coordinate info.
Pros
- Data management and visual presentation through its interface
- Facilitates automation of data through its apps
- Helps manage projects, timelines and schedules
Cons
- Expensive in terms of pricing. A lot of features are restrictive on the free plan. Like storage is limited.
- Lack of inter-workspace logic to connect data
- Has a steep learning curve and slow user support system.
Return on Investment
- It has made my client pitches and communication more professional and easily comprehensible.
- Given the limited storage on the free plan, I have had to sometimes move data.
Usability
Alternatives Considered
Google Sheets
Other Software Used
Zapier
