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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Airtable

    Score9 out of 10
    N/AAirtable is a project management and collaboration platform designed to enable content pipelines, product management, events planning, user research, and more. It combines spreadsheet,database, calendar, and kanban functionality within one platform.

    $24

    per month per seat

    Smartsheet

    Score8.4 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    AirtableSmartsheet
    Editions & Modules
    Team
    $24
    per month per user
    Business
    $54
    per month per user
    Enterprise
    Custom Pricing
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    AirtableSmartsheet
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    AirtableSmartsheet
    Considered Both Products
    Airtable
    Chose Airtable
    While a very capable tool, Smartsheet ultimately didn't provide the ease of use we required for our scenario. Monday was a great tool that felt very similar to Airtable, except its mobile app actually lead to some mismatched information and difficult use in time-sensitive …
    Incentivized
    Chose Airtable
    Airtable is much more user friendly than Smartsheet in my opinion. Though Smartsheet has a lot of functionality as well, it comes off as cold and technical. Airtable is fun to use, and kind of addicting to be completely honest. I've also tried Sheets instead of Airtable, but …
    Incentivized
    Chose Airtable
    Airtable is much more affordable than Smartsheet, and more capable than Google Sheets as far as related tables, integrations, data views, and team collaboration.
    Incentivized
    Chose Airtable
    We were using Smartsheet previously but Airtable is much more flexible and has so many more features. Well worth the cost.
    Incentivized
    Chose Airtable
    Trello - It was hard to print relative fields and hard to export usable data.
    Smartsheet - Its still growing but didn't really have documents and jpeg insertion the way I hoped, and less "fun" to work on.
    Excel - Good spreadsheets, but not a lot of extras.
    Incentivized
    Chose Airtable
    I enjoy using Asana for task lists, but I don't love the mobile app and I didn't get the most out of it since my projects are usually not collaborative. Smartsheet has a good gantt chart tool, but the UI is terrible and it isn't as dynamic as I'd have liked. Airtable combines …
    Incentivized
    Chose Airtable
    Originally we were using Smartsheet but it didn't empower us to build such a robust database - data entered in one sheet wasn't automatically added to other sheets and it created a lot more manual labor for us.
    Incentivized
    Chose Airtable
    Airtable is aesthetically pleasing and allows for easy filtering and grouping. Smartsheet and Excel are not as user friendly.
    Incentivized
    Chose Airtable
    Airtable was a really good fit for this specific use case as it provided a huge number of collaboration features in an intuitive and pleasant-to-use interface. The free tier worked initially with our work, and the upgrade pathway was fair and made sense for us.
    Incentivized
    Chose Airtable
    Airtable is so far the best project management tool I've used so far—it is way more visually appealing to the eye and offers the most customizations.
    Incentivized
    Chose Airtable
    We have tried to use smart-sheet before but it is nowhere as good as Airtable. The user interface with Airtable is much better and it also has much more functionality.
    Incentivized
    Chose Airtable
    Just more usable and customizable.
    Incentivized
    Chose Airtable
    Airtable is the only system that gives us the flexibility to both store information related to our clients and event details while also managing the workflow and responsible parties for the tasks associated with these clients and events. The way these two key components of our …
    Incentivized
    Chose Airtable
    For us, the most important things to consider were the relational aspect (linking one record to another record) and the ease of use. We found Smartsheets clunky and unable to add relationships, and introducing relationships in Google Sheets or Excel was just too difficult to …
    Incentivized
    Chose Airtable
    These other tools were comparable and also feature rich. For our use-cases the simplicity and rapid prototyping make Airtable a better fit.
    Incentivized
    Chose Airtable
    Our needs are broad and general. We needed a trued database solution that would take us beyond spreadsheet management, and also a product that could be used for CRM and project management. Airtable was the only solution we found that could meet all our needs at an affordable …
    Incentivized
    Smartsheet
    Chose Smartsheet
    Asana has a nicer interface but it expensive for what you get. Airtable works well. I would prefer Airtable over Smartsheet except it does not have the capability to fill out the DocuSign's we need. Otherwise, I would solely use Airtable for this. Google Sheets is great and …
    Incentivized
    Chose Smartsheet
    Smartsheet has been a positive success; it has been easy to use and quite intuitive. It allowed us to foster collaboration between colleagues.
    Incentivized
    Chose Smartsheet
    .Asana is more task-oriented when I first tried it. I needed something that offered higher-level reporting and aggregation. Smartsheet's automation is also tighter. Podio is great for project-based intake workflows. It has very flexible and customizable fields allowing the …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    48 Answers
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    40 Answers
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    49 Answers
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    39 Answers
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    40 Answers
    96%
    Implementation went as expected
    51 Answers
    Features
    AirtableSmartsheet
    Project Management
    Comparison of Project Management features of Airtable and Smartsheet
    Feature
    Airtable
    7.1
    222 Ratings
    7% below category average
    Smartsheet
    9.0
    125 Ratings
    16% above category average
    Task Management9.0186 Ratings10.0122 Ratings
    Resource Management9.0182 Ratings9.0104 Ratings
    Gantt Charts8.082 Ratings9.0105 Ratings
    Scheduling6.0155 Ratings10.0107 Ratings
    Workflow Automation9.0132 Ratings8.196 Ratings
    Team Collaboration10.0205 Ratings10.0118 Ratings
    Support for Agile Methodology8.0101 Ratings7.078 Ratings
    Support for Waterfall Methodology8.075 Ratings8.976 Ratings
    Document Management5.0159 Ratings8.997 Ratings
    Email integration7.0107 Ratings9.996 Ratings
    Mobile Access3.0181 Ratings8.092 Ratings
    Timesheet Tracking5.089 Ratings10.059 Ratings
    Change request and Case Management5.097 Ratings9.065 Ratings
    Budget and Expense Management8.0118 Ratings9.071 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Airtable and Smartsheet
    Feature
    Airtable
    -
    Ratings
    Smartsheet
    9.1
    63 Ratings
    19% above category average
    Quotes/estimates00 Ratings8.841 Ratings
    Invoicing00 Ratings9.834 Ratings
    Project & financial reporting00 Ratings8.957 Ratings
    Integration with accounting software00 Ratings8.931 Ratings
    Best Alternatives
    AirtableSmartsheet
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AirtableSmartsheet
    Likelihood to Recommend
    9.9
    (226 ratings)
    10.0
    (143 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    10.0
    (23 ratings)
    Usability
    8.0
    (23 ratings)
    9.0
    (13 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.2
    (29 ratings)
    8.1
    (45 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    10.0
    (6 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AirtableSmartsheet
    Likelihood to Recommend
    Airtable
    Airtable is an ideal platform for small and growing businesses to keep track of just about EVERYTHING they need to keep things running smoothly. It's a great way to keep tasks organized, and keep everyone on the same page with progress on all things. Our company finds the kanban particularly useful, as products go through a lifecycle from ideation to retirement, it's good to keep a database of what is in production, what's working, and what we've tried before. I can see the platform being challenging with much larger businesses, but for the small to medium businesses I've used the platform with, it is ideal.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    Airtable
    • I can create tables, create and customize fields
    • Airtable has capabilities commonly found in spreadsheet applications, but also has some of the features found in databases.
    • The ability to filter fields. I set up a filter on the status field, so when a project is marked, complete, on hold, or canceled, that record is hidden from my current projects table view. If it is marked complete, the record is moved to the completed projects table view. In this way I can easily access a record of past projects
    • Being able to duplicate tables and create alternate views
    • Collapse and expand records. When I collapse the rows, I can easily scan current projects, next steps, project status, and due dates. When I expand the row, or field, I can see more detailed information about that field or record very easily. I can also expand or open the entire record. This is is helpful, when I am entering a lot of information to multiple fields in that record.
    Incentivized
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    Airtable
    • When records are deleted, there could be more options for what happens to associated records in other tables.
    • Multi-select fields should be sortable.
    • The per-user pricing model can be cumbersome when you need to share bases with third parties but can't use a publicly accessible URL.
    Incentivized
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    Airtable
    We will 10/10 renew the use of Airtable because it has brought great value to our team. Not only is Airtable affordable, but it's also user-friendly and helps our team be efficient. We no longer need to rely on Excel spreadsheets being passed from person to person via email. Furthermore, we aren't dealing with corrupt Excel spreadsheets and the need to salvage data when a file is accidentally altered.
    Read full review
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    Airtable
    IMO the usability of this product is its greatest asset. The UI is clean and the menus are intuitive to the point where I'd feel confident having a non-spreadsheety colleague take on building an Airtable for the first time with next to no training. I can't say that about every table-like software product that I've used such as Notion.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Reliability and Availability
    Airtable
    I have rarely experience downtime, compared to other tools, and given how much time we spend on the tool. Even if there were to be, their updates on it are very timely, and our support team are able to provide any questions regarding
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Performance
    Airtable
    I never had any issues with load time, even with the integrations that we use today (google sheets) However, I'm curious if adding additional layers of integrations would slow down performance. We do carry quite a bit of data in Airtable, but, again, no impact on overall performance
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Support Rating
    Airtable
    Airtable has great support. They have a variety of support features to answer any questions. They have great self teaching instructions for templates and product tours. They also have support for teams and project management. They also have a fantastic customer help line. They are able and willing to answer customer questions and never have customers waiting long
    Incentivized
    Read full review
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    In-Person Training
    Airtable
    This training was done in-house, but the Airtable team provided resources and how to guides to ensure that we covered all components of the system
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Online Training
    Airtable
    Recorded trainings were provided by the Airtable team. Great as an evergreen resources to new team members and for anyone that wants to refresh their Airtable knowledge
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Implementation Rating
    Airtable
    Training all users was an important part of the implementation, which did take considerable time and effort. At first glance without training, the content calendar can be overwhelming because of the amount of data. The features within Airtable seem to be endless but our team was able to identify the most important to be successful.
    Read full review
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    Airtable
    Airtable was a really good fit for this specific use case as it provided a huge number of collaboration features in an intuitive and pleasant-to-use interface. The free tier worked initially with our work, and the upgrade pathway was fair and made sense for us.
    Incentivized
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Airtable
    I did not help purchase the product, but Airtable's per user pricing structure is inconvenient when some users only need occasional or read-only use.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Scalability
    Airtable
    There are TONS of opportunity to scale, but I think it's a matter if you have the time and resources to do so because the initial setup can be fairly time consuming and prioritized dedication
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Return on Investment
    Airtable
    • It gives us a real-time experience of working.
    • Through this platform, I always have the idea bout which of my team member is working on which particular part of the project, I can easily track their progress, and also I can easily correct them where it is required by adding sticky notes, by sending the attachments and URLs.
    • Quality services.
    Incentivized
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots

    Airtable Screenshots

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