Based on 14 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 14 reviews | Last Published May 26, 2026
Acumatica functions as a core enterprise resource planning (ERP) system for Mining, Quarrying, and Oil/Gas Extraction firms, centralizing financial management and operational oversight for capital-intensive, project-based operations. In TrustRadius reviews, its robust customization capabilities for unique project requirements and strong inventory management for remote assets are frequently highlighted. The platform integrates sales, inventory, and general ledger functions, which is crucial for managing complex supply chains and project-based costing.
Reviewers commend its ability to streamline processes and provide real-time data, leading to significant efficiency gains and cost reductions, with four reviewers noting improvements in process streamlining. The platform's adaptability to specialized business models, including project-based manufacturing, is also valued. Overall sentiment is positive, emphasizing its role in enhancing operational control and financial visibility within this demanding industry.
Pros
Customization for unique project requirements and evolving regulatory landscapes
Robust inventory management for critical assets and consumables in remote locations
Streamlining complex business processes, including supply chains and project operations
Real-time data provision for timely decision-making in dynamic field operations
Support for project-based costing and specialized equipment manufacturing workflows
I am the Controller for the company and led our team in the exploration of ERPs and the implementation of our system.
We required a system for tight integration of sales, inventory and general ledger management. Acumatica brings all of these together in an interlinked system, allowing creation of sales, management of inventory and the necessary balancing to the general ledger.
Pros
Exporting and availability of data for external BI tools
Creation of users and user management
Integration of the system from the individual sales/inventory/AR/AP modules to the GL
Cons
More availability of General Inquiries that power the native reports in Acumatica
Locking down of Warehouses to the specific Branch that the Warehouse exists from
Likelihood to Recommend
Acumatica is well suited for companies that are brand new. Our company had a set list of procedures and scope that were core to our business success. We had hoped that Acumatica would be easier to transition these into an interface, but this was far from the case. We had to go through extraordinary effort and a prolonged implementation and go live, as there were severe struggles translating our processes into the system that were not presented to us at the time we were selecting ERPs.
Acumatica is our full ERP, from sales orders to AP/AR. The platform quickly navigates multiple issues that we had previously while using multiple platform instead of getting it all through one.
Pros
Creating sales orders and quickly shipping material
Controller documents showing outstanding AR/AP
New- Showing dashboards and creating new ones with ease
Cons
Our implementation didn't focus on the Acumatica university or platforms that have a lot of info
coding some of the KPIs
Likelihood to Recommend
Many things to describe, inventory movement and when to order more so accounting doesn't get mad when we spend too much money and have items sitting for too long.
I am in Field Operations. I use it to monitor our Service Technicians throughout the day. It give me real-time insight into their daily activities. It allows us to react quickly to problems they encounter in the field. It allows our team of dispatchers to monitor and assist the field throughout the day. We are notified when they are completed, when they need additional parts etc. And most importantly lets up quickly close and bill our customers.
Pros
Dashboards are wonderful. Have changed our whole business.
While the mobile app isn't very user friendly it is great that it integrates in so well with the entire platform.
Performance Is great.
Cons
Mobile App. Not user friendly. Needs some basic coloring coding and bigger more user friendly buttons and it would be great. iPhone really needs Sort Filter enabled on appointments.
Customization needs to be a little more user friendly. Modern UI is probably the answer. Looking forward to it.
Likelihood to Recommend
It is well thought out, easy to use, has a great community for support. It has been perfect for our Service, Construction, Distribution company.
VU
Verified User
Administrator in Information Technology (51-200 employees)
We use it for a project ERP. The multi company and multi currency are important to us we operate in 6 countries. We are looking to use it more with our operations this coming year on new projects about to start. We love the customization and data access. Acumatica rocks.
Pros
Customizable without VAR
Data access
Ease of use
API
Cons
Multi currency purchase requisitions
Upgrades
Allows system to create documents specifically intercompany that then can’t be transacted
Likelihood to Recommend
Just quickly addressing end user needs.
VU
Verified User
Executive in Information Technology (1001-5000 employees)
We use Acumatica from the point of a quote, using opportunities and quotes, converting into projects and all the way through financial statements including AP and AR with inventory(stock and non stock) items.
Pros
Purchase Order Process
Inquiries
Customization
Financial Visibility
Cons
Payroll
Purchase Order Accural
Project Costing
Likelihood to Recommend
Overall, the whole organization is happy with our choice in Acumatica. We are still figuring out what we can best get out of the system but with so many customization options and build in automation options, our path forward is exciting and open to fit our needs.
VU
Verified User
Director in Finance and Accounting (51-200 employees)
Inventory control. Implementation of raw material management and finished goods storage
Pros
Physical inventory counts
Location management
Production planning
Cons
Cycle counting realtime
Qms
Production disassembly
Likelihood to Recommend
Discreet manufacturing process works great, but process manufacturing is not ideal. The ability to cycle count inventory without freezing inventory items needs better support
We use Acumatica as our ERP system including accounting. We are still facing challenges with inventory and accounting foundation issues. I think that there may have been some areas where our consultant group might have oversold us. I believe they were not fully prepared or understood the scale of what we do.
Pros
Process AP batch payments.
Production work orders.
Shipments
Cons
The connection between screens and modules.
Have all the customer information (ex, sales history, sales orders, historical part numbers) be linked under the customer history, either by report or tab.
Likelihood to Recommend
Acumatica is well suited in many areas, but with our unique business needs, we could see areas of improvement. The sales order, shipment, and invoice are not tied to one transaction screen. There are just too many clicks unnecessarily. This is found throughout the system where information could be linked in better ways but is not.
VU
Verified User
Administrator in Finance and Accounting (11-50 employees)
We are a manufacturing company for oil and gas; we used it to improve our manufacturing process and finance and better use the data.
Pros
Create multiple warehouses to manage inventory and transfer from different locations.
Customizes the sales order form based on the customer's needs.
Reduce the steps to convert SO into production orders.
Cons
The manufacturing module for scheduling doesn't provide detailed information from the use of resources, so it doesn't prioritize the production orders based on demand.
Automation of min and max based on the demand or consumption: it will be great if you can set a delta, for example, change min and max if the variance is over 25% higher or lower and review min and max if the demand is over 100%.
Tax calculation in the sales order and invoices.
Likelihood to Recommend
Companies that are looking to scale the business and find ways to centralize all the data into one platform that allows you to create more customization based on your company's needs.
Acumatica helps resolve our integration issues with our POS back office system, back office administrative work (AP/AR) and accounting/reporting functions.
Pros
Intuitive next step prompts during processes
Accounts Receivable invoicing and payment processes
Accounts Payable bill and payment processing
Cons
The fixed asset creation and reconciliation steps need to be clearer for users.
The ability to create audit logs should be available to track users progress through various steps and identify who approves at various levels.
The project module reports also need to be fleshed out better to provide simplified data of total expenses related to a project. I've struggled with not being able to see bills linked to a project through the AP module within the Project module reports.
Likelihood to Recommend
Acumatica is most appropriate for account receivable and payable processes to create and pay invoices/bills. It is also very useful in the Taxes modules to track the various types of taxes.
We use Acumatica for quoting products, and services. We use it for AP and AR. We used to need multiple softwares and too many documents and Excel sheets to track and manage orders and job.
Pros
Order processing from beginning to end in one place
Purchasing and approval processes
Project management, and in field communication
Cons
Correcting drop ship PO's after a receipt
Being able to correct a goods receipt
Completing RMA
Likelihood to Recommend
Tracking and following in order in one place from the lead, to the opportunity to the quote, sales order, shipment, tracking and invoicing. They all link back to each other and you can easily find your data.
