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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Xactly Incent®

    Score8.3 out of 10
    N/AXactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility. With its integrations, companies can combine compensation data with CRM, ERP, HCM and…N/A
    Pricing
    Xactly Incent®
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Xactly Incent®
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeRequired
    Additional Details—
    More Pricing Information
    Community Pulse
    Xactly Incent®
    Considered Both Products
    Xactly Corp
    Chose Xactly Incent®
    easier customization for our complex comp plans, reporting, more user friendly
    Incentivized
    Chose Xactly Incent®
    Our company was using a product called SNL Banker to share incentive data with our sales team. We were using this product for other reporting so it was an easy solution but it did not have any of the calcualtion functions of Xactly Incent. I used Xactly Incent at a previous …
    Incentivized
    Chose Xactly Incent®
    I have not used any other dedicated Incentive tool other than homegrown solutions.
    Incentivized
    Chose Xactly Incent®
    More straightforward to implement complex incentive plans - faster to implement. Better visibility from the management perspective and user perspective. There are a lot of features to ensure the product is compliant with all the certifications.
    Incentivized
    Chose Xactly Incent®
    Everstage is a good product however does not have the robust functionality of Xactly Incent®. But a lot cheaper -
    Incentivized
    Chose Xactly Incent®
    I have not used or evaluated other products. Previously, we used Excel spreadsheets to calculate and communicate commission information. Xactly Incent is quite an improvement over the old process.
    Incentivized
    Chose Xactly Incent®
    Xactly is very user friendly, it can create and manage any type of compensation plan - from the simple to the complex. It can keep track of multiple types of quotas and their attainments. The landing page is great for setting reminders and also gives a quick snap shot for …
    Incentivized
    Chose Xactly Incent®
    I was not part of the selection process in my current company.
    Incentivized
    Chose Xactly Incent®
    Xactly has much more to offer than Sales Cookie and is better for a larger company with more complex plans. Whereas, I would say Xaclty seems to be in line with Performio on all aspects: set up, plan design, calculation, and reporting. Also, seem to be for the same size …
    Incentivized
    Chose Xactly Incent®
    We have not evaluated a different product in a number of years due to the user acceptance of our current provider. Xactly Incent continues to update and be a leader is this segment.
    Incentivized
    Chose Xactly Incent®
    Support staff availability and systems ease of use
    Incentivized
    Chose Xactly Incent®
    NA
    Incentivized
    Chose Xactly Incent®
    Both great products, we chose Xactly due to overall cost to own and support capabilities.
    Incentivized
    Chose Xactly Incent®
    I have actually never used a similar product to Xactly. But I do know that I really like Xactly and find it very helpful and easy to learn.
    Incentivized
    Chose Xactly Incent®
    Captivate was on the list, but Xactly Incent was more flexible. Xactly Incent fits our needs better based on a demo. Otherwise, we have only used Excel.
    Incentivized
    Chose Xactly Incent®
    Do not recall - it was 3+ years ago. We did an RFP with 3 different products. Xactly Incent seemed to offer the most with the best cost, but the implementation was poor in my opinion. In my experience, 1.5 years after go live, we still don't have automated payroll files due to …
    Incentivized
    Chose Xactly Incent®
    We trust Xactly Intent and if something does go wrong, we can count on Xactly Intent to rectify the issue promptly! Calculating commissions used to take 2 weeks and with this platform, we complete monthly commissions in 7 days!
    Incentivized
    Chose Xactly Incent®
    Xactly offers the best out of box solution, coupled with the largest user group/customer base.
    Incentivized
    Chose Xactly Incent®
    Xactly Incent is the first product that I have been using for more than 3 years. Since it seems to be more simple in operating and producing very effective/accurate results, we are able to deliver the payout data without any error unless there is some manual mistakes done. This …
    Incentivized
    Chose Xactly Incent®
    Xactly Incent is my first experience with a product of this nature.
    Incentivized
    Chose Xactly Incent®
    I have only used Xactly Incent and no other commission software.
    Incentivized
    Chose Xactly Incent®
    I've only used Xactly Incent in my current role, however I used Oracle at a previous employer and found it a bit clunky and outdated. The interface was quite outdated, and the navigation was not user friendly. I've found Xactly Incent to be much easier to use for both …
    Incentivized
    Chose Xactly Incent®
    From an IT perspective, the integration framework of Xactly is the world's best.
    Incentivized
    Chose Xactly Incent®
    I haven't personally used any other products, but from what I've heard that's a blessing.
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    114 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    98 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    120 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    69 Answers
    Features
    Xactly Incent®
    Analytics and Reporting
    Comparison of Analytics and Reporting features of Xactly Incent®
    Feature
    Xactly Incent®
    8.5
    83 Ratings
    1% above category average
    Personalized dashboards6.483 Ratings
    Color-coded scorecards8.82 Ratings
    KPIs8.53 Ratings
    Key Performance Indicator setting9.22 Ratings
    Benchmarking with external data9.22 Ratings
    Revenue Forecasting8.82 Ratings
    Pipeline Analytics8.42 Ratings
    Sales ICM
    Comparison of Sales ICM features of Xactly Incent®
    Feature
    Xactly Incent®
    7.0
    88 Ratings
    16% below category average
    Sales compensation plan creation7.983 Ratings
    Complex sales crediting6.778 Ratings
    Sales compensation process automation6.481 Ratings
    Incentive auditing/regulation compliance7.966 Ratings
    Sales compensation dashboards & forecasting8.775 Ratings
    Incentive modeling6.158 Ratings
    Agile incentive strategy6.153 Ratings
    ICM mobile visibility6.550 Ratings
    Sales Gamification
    Comparison of Sales Gamification features of Xactly Incent®
    Feature
    Xactly Incent®
    8.0
    71 Ratings
    12% below category average
    Sales contest templates8.01 Ratings
    Custom sales contests9.01 Ratings
    Team competitions8.01 Ratings
    Multiple competitions9.01 Ratings
    Contest flexibility9.01 Ratings
    Sales rep view7.171 Ratings
    Mobile game functionality8.42 Ratings
    Game notifications & updates8.42 Ratings
    Social competition / Game collaboration8.01 Ratings
    Sales game integration to Salesforce8.42 Ratings
    Sales performance reporting7.93 Ratings
    TV streaming5.01 Ratings
    Best Alternatives
    Xactly Incent®
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    Sales Performance Management solutions from SAP SuccessFactors
    Score9.1 out of 10
    Enterprises
    Sales Performance Management solutions from SAP SuccessFactors
    Score9.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    Xactly Incent®
    Likelihood to Recommend
    7.9
    (272 ratings)
    Likelihood to Renew
    7.8
    (45 ratings)
    Usability
    7.0
    (22 ratings)
    Availability
    8.1
    (10 ratings)
    Performance
    1.8
    (11 ratings)
    Support Rating
    4.6
    (22 ratings)
    In-Person Training
    7.6
    (8 ratings)
    Online Training
    8.6
    (8 ratings)
    Implementation Rating
    1.3
    (14 ratings)
    Configurability
    2.4
    (10 ratings)
    Ease of integration
    1.3
    (8 ratings)
    Product Scalability
    1.5
    (11 ratings)
    Vendor post-sale
    8.6
    (8 ratings)
    Vendor pre-sale
    7.8
    (8 ratings)
    User Testimonials
    Xactly Incent®
    Likelihood to Recommend
    Xactly Corp
    Being that Xactly Incent is custom built to meet our specific plan requirements, it has been well suited for almost everything. One scenario where we could use some improvement is manager reporting. Better visibility into the roll up of any team goals and team actuals. Also some of the incentive payment information is a bit clunky. We calculate incentives each quarter on a YTD basis and then subtract was has already been paid. Sometimes this creates a shortfall for the sales rep that needs to carry forward. Reporting for this doesn't flow easily.
    Incentivized
    Read full review
    Pros
    Xactly Corp
    • Xactly Incent allows quick feed changes with Connect.
    • Xactly Incent allows intuitive plan design so that quick changes can be made with plan changes.
    • Document Management allows quick disbursement of plans to reps as well as record management of the plans.
    • Xactly Incent allows visibility to the reps at any time so that they do not have to wonder what their commissions are.
    Incentivized
    Read full review
    Cons
    Xactly Corp
    • When clearing out or deleting the data in Incent, certain areas allow deletion only one by one. Eg position, people etc. Would be great if this can be done in bulk.
    • Could improve in the style/view/functioning of Incent user interface
    • Can implement more features for end users interface to keep them more engaged and ignoring a feel of boring UI
    Incentivized
    Read full review
    Likelihood to Renew
    Xactly Corp
    Xactly Incent is a great tool for calculating commissions. The interface is user friendly and the system is set up in a way that allows for multiple setups for each commission plan. Over the last couple years since I have been on the commission team we have been able to optimize our plans to promote scalability. Our sales and accounting teams have become familiar with navigating the system which promotes transparency. From an audit perspective, Incent provides us with the reports and data we need to provide to our auditors.
    Incentivized
    Read full review
    Usability
    Xactly Corp
    The devil is in the detail. It's not intuitive to use, also not for Sales employees. You need to train them. For superusers like me you need a lot of training to administrate the system. It has a lot of functionalities and complexity like staging and upload orders, reset triggers, updating & creating rate tables. A lot of formulars are necessary to learn.
    Read full review
    Reliability and Availability
    Xactly Corp
    Xactly Incent is always available, they have planned monthly maintenance on Friday nights but are very proactive to communicate it. Monthly maintenance is useful as they address any bugs and also are constantly upgrading the user interface to make it easier to use.
    Incentivized
    Read full review
    Performance
    Xactly Corp
    Xactly Incent performs extremely well. I have not experienced it "slowing down" when usage is heavy. This is particularly true when it comes to the regular recalculation of credits and commissions. It is not uncommon for Xactly to be dealing with hundreds of thousands of orders/credits in a pay period, but the system handles it well. Xactly recently changed their calculation engine and the speed for regular refreshes increased significantly.
    Incentivized
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    Support Rating
    Xactly Corp
    They take the time to understand the system. They keep us updated on the status of our cases. Finally, their continued follow up ensuring the initial issue was resolved is very nice. They will not close the case out until they have confirmed that our issue has been completely resolved and fixed.
    Incentivized
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    In-Person Training
    Xactly Corp
    It was great, good explanations and good training material provided, we were able to get a really good idea of how to use the system. I also think that it was enough time to learn how to setup the system.
    Incentivized
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    Online Training
    Xactly Corp
    Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
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    Implementation Rating
    Xactly Corp
    We have been satisfied with the implementation overall. The person from Xactly professional team was on our site to support the implementation and give us guides and instructions on how to operate the system in our case. it was really helpful moments. We have learned what and how to test Xactly Incent
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    Alternatives Considered
    Xactly Corp
    I have been working on Incent since one year. I found it to be the greatest tool for calculating commissions. From credits to commissions to sketches, the system has it all, including the ability to conduct reports and statistics. It has a lot of features and customizations that are necessary for creating complex commission plans and calculating commissions. I enjoy its modern and user-friendly interface that makes the product more fascinating. Furthermore, the team's latest updates are excellent and make the product more effective and friendlier
    Incentivized
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    Scalability
    Xactly Corp
    It's very flexible. In most cases it can be adapted to your needs by programming which may cost extra money. We have a lot of different complans and close to 1.000 employees using Xactly in EMEA. It's mainly used by Sales and Finance
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    Return on Investment
    Xactly Corp
    • I am not aware of the company investment, but the overall result is fantastic. Employees visibility to commissions and components of their commissions is great. They have much more accessibility to their numbers and better understanding of how commissions are calculated. They can also review commissions at their convince on the application.
    • There seems to be more employee engagement and satisfaction with the overall commission process and reporting with Xactly Incent.
    Incentivized
    Read full review
    ScreenShots

    Xactly Incent® Screenshots

    Screenshot of Admin Dashboard: A quick snapshot into the overall performance of current compensation plans and Incent instance.Screenshot of Admin View of Quotas List and Dashboard: View and manage all quotas for teams.Screenshot of Admin View of Pay Curves: Adjust pay curves for reps based on set thresholds, quota attainment percentages and multiplier rates and then use those to build out commission rules.Screenshot of Admin View of Profiles List and Drilldown: Provides a comprehensive snapshot of payees’ details for streamlined reviewing and a detailed view of any payee in the system.Screenshot of Rep Dashboard: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.Screenshot of Rep View of Incentive Estimator: Where teams can see how much they can earn based on current opportunities.