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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RingCentral Meetings

    Score7.7 out of 10
    N/ARingCentral Meetings is an HD video conferencing and screen sharing solution that lets the user host unlimited video conference calls and share content while meeting and collaborating with anyone, any time, on any device. RingCentral Meetings helps boost business efficiency and customer engagement without costly and time-consuming travel.

    $19.99

    Per Month Per User

    TeamViewer

    Score8.5 out of 10
    N/ATeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

    $299

    per year

    Pricing
    RingCentral MeetingsTeamViewer
    Editions & Modules
    Meetings
    $19.99
    Per Month Per User
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    RingCentral MeetingsTeamViewer
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    RingCentral MeetingsTeamViewer
    Considered Both Products
    RingCentral
    Chose RingCentral Meetings
    I see no reason to go with GoToMeeting because you can't bundle it with anything else. Skype for business comes with some versions of Office 365, and that might make a suitable replacement for RingCentral meetings if you already need that level of office. I would personally …
    Incentivized
    TeamViewer
    Chose TeamViewer
    Logmein123: TeamViewer is a more stable software, and better for the type of service our company offer's our customers. TeamViewer is very good for a small, locally owned computer repair business, and more people have heard of TeamViewer and trust the name.
    Incentivized
    Key User Insights
    Would buy again
    79%
    Would buy again
    11 Answers
    88%
    Would buy again
    313 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    87%
    Delivers good value for the price
    290 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    13 Answers
    96%
    Happy with the feature set
    342 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    90%
    Lived up to sales and marketing promises
    234 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    96%
    Implementation went as expected
    290 Answers
    Features
    RingCentral MeetingsTeamViewer
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of RingCentral Meetings and TeamViewer
    Feature
    RingCentral Meetings
    7.6
    21 Ratings
    5% below category average
    TeamViewer
    -
    Ratings
    High quality audio8.021 Ratings00 Ratings
    High quality video8.021 Ratings00 Ratings
    Low bandwidth requirements7.320 Ratings00 Ratings
    Mobile support7.319 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of RingCentral Meetings and TeamViewer
    Feature
    RingCentral Meetings
    7.0
    21 Ratings
    12% below category average
    TeamViewer
    -
    Ratings
    Desktop sharing7.321 Ratings00 Ratings
    Whiteboards6.717 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of RingCentral Meetings and TeamViewer
    Feature
    RingCentral Meetings
    7.5
    21 Ratings
    10% below category average
    TeamViewer
    -
    Ratings
    Calendar integration8.720 Ratings00 Ratings
    Meeting initiation8.021 Ratings00 Ratings
    Integrates with social media5.711 Ratings00 Ratings
    Record meetings / events8.319 Ratings00 Ratings
    Slideshows7.013 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of RingCentral Meetings and TeamViewer
    Feature
    RingCentral Meetings
    7.5
    19 Ratings
    9% below category average
    TeamViewer
    -
    Ratings
    Live chat8.019 Ratings00 Ratings
    Audience polling7.311 Ratings00 Ratings
    Q&A7.310 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of RingCentral Meetings and TeamViewer
    Feature
    RingCentral Meetings
    6.5
    19 Ratings
    22% below category average
    TeamViewer
    -
    Ratings
    User authentication7.316 Ratings00 Ratings
    Participant roles & permissions5.517 Ratings00 Ratings
    Confidential attendee list6.713 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of RingCentral Meetings and TeamViewer
    Feature
    RingCentral Meetings
    6.4
    3 Ratings
    21% below category average
    TeamViewer
    -
    Ratings
    Video conferencing6.52 Ratings00 Ratings
    Audio conferencing6.52 Ratings00 Ratings
    Video screen sharing5.02 Ratings00 Ratings
    Instant messaging7.63 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of RingCentral Meetings and TeamViewer
    Feature
    RingCentral Meetings
    -
    Ratings
    TeamViewer
    8.4
    470 Ratings
    4% below category average
    File transfer00 Ratings8.7440 Ratings
    Instant message00 Ratings8.5406 Ratings
    Access to sleeping/powered-off computers00 Ratings7.9305 Ratings
    Session record00 Ratings8.5307 Ratings
    Annotations00 Ratings7.387 Ratings
    Best Alternatives
    RingCentral MeetingsTeamViewer
    Small Businesses
    ClickMeeting
    Score7.7 out of 10
    No answers on this topic
    Medium-sized Companies
    JioMeet
    Score10 out of 10
    BeyondTrust Remote Support
    Score8.8 out of 10
    Enterprises
    Webex Meetings
    Score8.4 out of 10
    BeyondTrust Remote Support
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RingCentral MeetingsTeamViewer
    Likelihood to Recommend
    7.6
    (21 ratings)
    8.7
    (521 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    10.0
    (64 ratings)
    Usability
    7.6
    (15 ratings)
    9.0
    (57 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    7.8
    (11 ratings)
    9.5
    (50 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (80 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (5 ratings)
    User Testimonials
    RingCentral MeetingsTeamViewer
    Likelihood to Recommend
    RingCentral
    I would recommend RingCentral for any business that looking to make the jump to Voice over IP and also want business essentials like video meetings all in one app. RingCentral Meetings integrates very well with its other communication tools which makes it very easy for a business to manage their communications in a single platform. The only scenario I see where RingCentral Meetings not being a good fit is if a business will be using video meetings as a marketing tool where they need extra marketing features like lead form captures and notification emails to be sent out.
    Incentivized
    Read full review
    TeamViewer
    If someone were to ask me for a recommendation, I would honestly say that it was the best option for me. Many times, my team members, other therapy department consultants, or doctors have encountered a problem with their systems that they are unable to resolve on their own. They just reached out to me and explained their concerns. Once their system is connected to me, I can resolve their situation in a very short amount of time.
    Incentivized
    Read full review
    Pros
    RingCentral
    • Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
    • Being able to mute and turn off cameras when necessary is a nice feature too.
    • Switching from the computer to the cell phone when on the go is a nice benefit.
    Incentivized
    Read full review
    TeamViewer
    • Quick support is an nice feature to make it easy for the end user to download and use
    • Easy to connect using numbers
    • The connection is always good when connected to an end user
    • The tool is easy to use, the buttons are easy to understand what the use for it is
    Incentivized
    Read full review
    Cons
    RingCentral
    • Screen share functionality is rather limited in capability. Screen takeover functions seem limited to desktop devices (view-only for mobile device users)
    • Interface feels a bit clunky. Workable for advanced technical users, but a bit confusing for older senior-level executives
    • Integration with existing RingCentral software. Jumping between RingCentral meetings and telephone feels wrong, they should be integrated into one application for the business user with a standalone application for non-subscribers who wish to join the meeting
    Incentivized
    Read full review
    TeamViewer
    • The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update.
    • Pricing tier for small teams can be improved.
    • Live subtitles for audio from remote device can be implemented.
    Incentivized
    Read full review
    Likelihood to Renew
    RingCentral
    We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
    Incentivized
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    RingCentral
    The interface is easy to understand for a wide variety of user experience levels. The only real negative are the links included in meetings being in a format that first opens a browser before launching the RingCentral Meeting app, and as mentioned previously, this may be a platform-specific issue for macOS.
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    RingCentral
    No answers on this topic
    TeamViewer
    Always available if setup correctly.
    Incentivized
    Read full review
    Performance
    RingCentral
    No answers on this topic
    TeamViewer
    The application is built on VNC which is a very stable technology.
    Read full review
    Support Rating
    RingCentral
    RingCentral is a great tool for everyone interested in making animations. The thing that appealed to us most about it is that it is very simple to use and works with much perfection. Like lip-synchronization goes so well with the character as soon as we add voice-over in it. Also, we can add characters and scenes without any hardship. We highly recommend this software.
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    RingCentral
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    RingCentral
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    RingCentral
    No answers on this topic
    TeamViewer
    We used TeamViewer within our scope of a unified endpoint management. Access rights are managed by location and user, both in regard to the state legislation and the company’s regulations. Our IT dashboard has now integrated the remote support KPIs which i derived from TeamViewer usage data.
    Read full review
    Alternatives Considered
    RingCentral
    As a consulting company, we often have to adapt to our customers' needs in communication - which can mean using whatever system they're already on. Most of the time, they come around to preferring RingCentral Meetings over whatever they're using, and we've found it's a great value for us since it's already included in our RingCentral subscription, and runs on Mac, Windows, and Mobile devices. Despite the big drawback of needing to install the app locally and not having an in-browser solution for guests, it's lightweight, intuitive interface makes it an easy conferencing tool to adopt.
    Incentivized
    Read full review
    TeamViewer
    AnyDesk, despite being relatively light on system utilization, didn’t offer some of the pro collaboration features that we required. All the functionalities that were part of TeamViewer matched well with the functionality, ease, and cost aspects needed to support our team's work.
    Incentivized
    Read full review
    Scalability
    RingCentral
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    RingCentral
    • It has had a positive impact. We replaced an archaic solution with a more modern, streamlined version or product. Like anything else, it has its downfalls and isn't perfect, but overall it's been a good product and has outshined its predecessors like Zoom and Skype.
    • It also has an integrated office phone feature which has been great as our phones are essentially our laptops. It cut down on those costs and in general freed up space on our desks since we didn't have to have them anymore and everything is on our computer now.
    Incentivized
    Read full review
    TeamViewer
    Almost immediately. We could not support our clients effectively without TeamViewer. Its reliable, fast and allows us to do our work in a moments notice.
    • The core of our business is providing remote IT support to unmanned stations. Without a program like TeamViewer, we would be unable to operate.
    • On numerous occasions, we have avoided having to travel to site on top as well as raise a callout with local agents, saving us many thousands.
    • We can work from home or support our service technicians on the field any place, any time.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of where devices are a few clicks away.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations