Reply vs. Salesloft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Reply
Score 10.0 out of 10
Small Businesses (1-50 employees)
Reply.io helps sales teams book more meetings by automating outreach with smart AI. It finds leads, writes personalized messages, handles replies, and books meetings, so you can focus on closing deals. Reply.io's AI SDR learns the product, targets its potential users, and engages across email, LinkedIn, SMS, WhatsApp, and calls. Additionally it: Handles replies, books meetings, and works in multiple languages Has access to 1B+ leads with…
$50
per month
Salesloft
Score 8.4 out of 10
N/A
Salesloft’s Revenue Orchestration Platform uses AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal.N/A
Pricing
ReplySalesloft
Editions & Modules
AI Chat
$50
per month
Email Volume
$59
per month per user
Multichannel
$99
per month per user
Agency
$166 (starts at)
per month (billed annually) per account
AI SDR Starter
starting with $800
per month 1000 active contacts
AI SDR Growth
Starts from $2500
per month 5000 active contacts
No answers on this topic
Offerings
Pricing Offerings
ReplySalesloft
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
ReplySalesloft
Best Alternatives
ReplySalesloft
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
HubSpot Sales Hub
HubSpot Sales Hub
Score 8.5 out of 10
HubSpot Sales Hub
HubSpot Sales Hub
Score 8.5 out of 10
Enterprises
Outreach
Outreach
Score 8.5 out of 10
Outreach
Outreach
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ReplySalesloft
Likelihood to Recommend
9.1
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
8.0
(0 ratings)
8.0
(0 ratings)
Online Training
-
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
Ease of integration
-
(0 ratings)
8.7
(0 ratings)
User Testimonials
ReplySalesloft
Likelihood to Recommend
I find this tool to be the best and most precise Sales Engagement Software that is currently available on the market. [Reply] has some great automation tools that so beautifully keep all the leads on track, which can easily create content and even lead to a better presence in the market arena. Hence, with all that being said, I highly recommend this software to businesses, especially to implement within their Sales and Marketing teams.
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I find it to be the best resource for scheduling calls with clients. Specifically when the call includes multiple people using Salesloft, it's so simple and easy to use to send open times to client and then to be able to send active links to the client where with one click the calendar invite shows up on my calendar? it's the best most efficient tool I have in my toolbelt at the moment. When it comes to logging, it's also simple but I wish I could add a contact to SL from the Microsoft integration.
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Pros
  • While building campaigns, Reply shows you how likely it is that your content will receive a reply.
  • Reply has useful training material.
  • The insights are great. I can see when an email has been opened or clicked.
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  • Sequence's and AB Testing
  • Live Tracking Data and Insights into email performance
  • In house analytics to monitor not only the performance of campaigns but also specific users/reps using the platform
  • integrates well with the rest of our tech stack (apollo + salesforce)
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Cons
  • There's not much editing options in terms of the email design, but it's not really a con since it allows the emails to get through picky Gmail and other email providers' filters.
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  • The inbound dialer. I don't particularly like having to open a second window just for inbound calls. Especially if I forget to close it during a meeting and get interrupted.
  • The texting interface. I can have emails templated, to fill fields pulled from the lead profile, like name, company, positions, etc. I would like the same functionality for texting, especially since I send as many texts as I do emails. Even being able to save snippets or templates would be nice.
  • On the note of texting, having a dedicated tab in the People view for text messages would do a lot to let me catch up on other people's conversations with the lead, instead of having to find them on the main Activity tab.
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Likelihood to Renew
No answers on this topic
SalesLoft is absolutely VITAL to our daily operations. We could not function without it or a program like it. Speaking as a Sales Person who has had to operate without a product like this, the difference is night and day. The ability to stay organized, automate tasks, easily log activities and notes, review calls, and coach team members is an absolute gamechanger.
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Usability
No answers on this topic
Drift was extremely easy for both our demand gen team and SDR to jump right into. It was feature rich and purpose-built for marketers—it was remarkably easy to connect our marketing automation, CRM, and more to the platform and get everything to work together. Now the ability to create digital experiences and conversation landing pages is democratized—empowering our team to do better work and provide better prospect/customer experience.
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Reliability and Availability
No answers on this topic
The availability is pretty good, we do sometimes have errors or delays in syncing activities but nothing that has been too detrimental to our workflow. Most recently we had an issue with Lofting through Outlook due to a change in security token that took a few weeks to resolve but it is fixed now.
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Performance
No answers on this topic
Yes timely and easy to use. The only delays we have are when we run our big month sales blitz and activities take some time to sync to the reporting as well as SalesForce
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Support Rating
I generally receive a reply in no time at all and found not only the support org. but the sales team to be extremely helpful. Additionally I found a great onboarding process with plenty of resources to consume.
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The support team was very responsive but at the end of the day they took a long time to fix our issue. The issue did get fixed, though, so that is what matters. Very nice people who are there to help in any way they can.
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Online Training
No answers on this topic
We had some virtual training with our CSM which was very well constructed. It took some time to get into the full swing of things but with a few weeks of hands on experience I was feeling confidant. The SL team was always available to answer questions or jump an a call to walk us through stuff. I also used the Customer Help Center for a few self guided learnings on how to use specific features related to reporting and team management.
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Implementation Rating
No answers on this topic
must invest time and effort in define the best way to integration with Salesforce in order to get data visualization
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Alternatives Considered
We
use Reply for our outbound sales initiatives, and the system performs
excellently for us, outperforming any other platform. This is a fantastic
product that offers excellent value for money. I chose this above others for a
range of factors like it has made it simple for us to start up cold outreach
campaigns and execute quick and easy messaging tests. I think the Reply tool is
best for our company because it does a good job of solving our problem of
scaling outbound sales effectively and at a very reasonable price.
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Salesloft Rhythm (BDR/SDR home screen) provides a landing page where all the prioritized work is queued for immediate execution. The UX is clean and the only other elements is a stream of activity indicating prospects interacting with content (e.g. clicking a link in an email). My experience with other tools was that their "home" pages had a dozen icons and it was confusion for someone new to the platform to figure out where to go to work on the next item.
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Scalability
No answers on this topic
The scalability was pretty good, we started with 4 or 5 users on one team and scaled into 30+ members across 3 teams
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Return on Investment
  • Reply has helped us successfully send hundreds of invitations that turned into customers that attended our events.
  • We have lost money through the inability to export results of campaigns and therefore lost data and leads.
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  • Seen a 200% increase in productivity from our SDR team.
  • We now have robust data about when the best times to call are and can focus our power hours around those.
  • We now have an audit history around our emails sent and can dive in and make small changes to templates and snippets to continuously increase our open and click rates.
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ScreenShots

Reply Screenshots

Screenshot of an overview of Reply's multichannel outreach toolScreenshot of Reply's multichannel cold outreachScreenshot of an overview of Reply's AI PersonalizationScreenshot of the email deliverability kitScreenshot of Reply's B2B databaseScreenshot of the AI SDR Agent