Reply

Reply

40 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Reply	Score10 out of 10	Small Businesses (1-50 employees)	Reply.io helps sales teams book more meetings by automating outreach with smart AI. It finds leads, writes personalized messages, handles replies, and books meetings, so you can focus on closing deals. Reply.io's AI SDR learns the product, targets its potential users, and engages across email, LinkedIn, SMS, WhatsApp, and calls. Additionally it: Handles replies, books meetings, and works in multiple languages Has access to 1B+ leads with…	$59 per month per user (1000 active contacts/month)

Pricing

Reply

AI Chat: $50
per month
Email Volume: $59
per month per user
Multichannel: $99
per month per user
Agency: $166 (starts at)
per month (billed annually) per account
AI SDR Starter: starting with $800
per month 1000 active contacts
AI SDR Growth: Starts from $2500
per month 5000 active contacts

Pricing Offerings
Reply
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes

Optional

Discount available for annual pricing.

Community Pulse
Key User Insights
	Reply
Considered Both Products	Reply Ryan Dury Senior Manager Strategic Accounts & Sales Support in Finance and Accounting at Swisscard AECS GmbH (Financial Services, 501-1000 employees) Chose Reply We use Reply for our outbound sales initiatives, and the system performs excellently for us, outperforming any other platform. This is a fantastic Incentivized Helpful? Kevin Koufos Market Manager in Marketing at DER Touristik Suisse AG (Leisure, Travel & Tourism, 1001-5000 employees) Chose Reply Reply is a very good and widely known platform. I find it to be a lot more sophisticated and composed. I believe this tool works great for both large and small companies, which makes it stand out. There are so many other tools that work great, but they are restricted to the … Incentivized Helpful? Verified User Chose Reply Reply is more user-friendly and has more features than the other tools I’ve used. It doesn’t have every feature we need, but it works better than the others that exist in the important aspects (connects to Gmail, accurate results, customization, etc.) Incentivized Helpful? Verified User Chose Reply Reply is a great tool, but it is not as sophisticated as Outreach. I think Outreach works best for larger companies, while Reply works great for smaller ones. The two tools have a lot of similarities. Outreach has also built a culture around their product, whereas Reply has not … Incentivized Helpful? Michael Glover Content Marketer in Marketing at ConvertFlow (Computer Software, 1-10 employees) Chose Reply These tools are great, but they aren't built for what we use Reply for. Reply is perfect for doing these outbound campaigns at scale, whereas with ActiveCampaign and Vitally we were trying to turn the tools into something they are not. Incentivized Helpful? Rajat Kumar Sr. Associate, Demand Generation in Marketing at Exotel (Telecommunications, 51-200 employees) Chose Reply Outreach did not cater to the Indian audience, hence went with my second best choice :) Incentivized Helpful? Zee Gimon Digital Operations Manager in Marketing at The App Solutions (Information Technology and Services, 51-200 employees) Chose Reply We've used MailChimp's email chain automation but they don't work as well as Reply.io when you need a plain text email to write to your contact. Our Business Development Managers are happier with Reply.io and say it has met their needs a lot better than the instruments that … Incentivized Helpful? Doc Bolton COO in Sales at Kiai (Computer Software, 1-10 employees) Chose Reply I terms of outbound emails, I would say Reply.io is very similar to SalesLoft Cadence. I haven't used Cadence since last year, so there may be upgrades that I'm unaware of. But I prefer the interface for Reply and it's significantly cheaper. For teams smaller than 4 you can't … Incentivized Helpful? Dailius Wilson Director - BD in Marketing at TrustRadius (Information Technology and Services, 11-50 employees) Chose Reply I think Reply.io has the most features for the price and the ability for me to insert dynamic images was the real winner. I have found that this is usually an enterprise feature in most of the platforms I have evaluated. I also like that this is accessible to the every day … Incentivized Helpful? Christy claire Senior Software Engineer in Information Technology at CSS Insurance (Insurance, 1001-5000 employees) Chose Reply Its customer service is very professional. They respond to my messages within a few minutes. I recently had a hard time creating templates, and their representative gives me the right workable solution, which makes me more comfortable using the platform on the next step. It … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Best Alternatives
	Reply
Small Businesses	HubSpot Sales Hub Score8.5 out of 10
Medium-sized Companies	Mixmax Score8.8 out of 10
Enterprises	Groove, a Clari company Score6.2 out of 10
All Alternatives	View all alternatives

User Ratings
	Reply
Likelihood to Recommend	9.1 (10 ratings)
Support Rating	8.0 (2 ratings)

User Testimonials
	Reply
Likelihood to Recommend	Reply The reply is an excellent sales management solution. If any company wants to save time and keep their sales team flexible, they should try it first. It is a fantastic tool for delivering multiple emails to any target audience. This is also the best deal for firms who looking for an all-in-one solution, as it provides virtually unlimited email addresses along with CRM and outreach automation. Incentivized Ryan Dury Senior Manager Strategic Accounts & Sales Support Read full review
Pros	Reply This product gives me the liberty to very easily and freely navigate all things on my own, which does not require many skills to start working. This product gives us the leverage of creating our own tailored and personalized templates for our teams in just a matter of minutes. This program is so automated that it performs everything on its own from LinkedIn to email search, to even booking meetings. I found the onboarding process pretty great and efficient. I am really happy with the overall customer support. They are some of the nicest people I have met who are there to willingly help me at any time of need and problem. Their usability is also hands down very good. However, I find their user interface to be slightly less user-friendly, so there is some degree of scope in the improvement of their user intuitiveness and user-friendliness. Incentivized Kevin Koufos Market Manager Read full review
Cons	Reply Syncing to other programs. You cannot interrelate Reply with other software in a simple way. Zapier is required and even then it’s not perfect. Similar to syncing, there’s no way to export results of particular campaigns. This is awful. If I send out a campaign to a group, I’d like to export the results to enter into a CRM since I can’t sync the contacts. One of these features must be added ASAP. Organization. While Reply itself is user-friendly, keeping campaigns and contacts and results organized is not. You cannot organize campaigns or file them away when they are done. Therefore you have to delete campaigns to stay organized and lose results, which you cannot even export. Incentivized Verified User Read full review
Support Rating	Reply I generally receive a reply in no time at all and found not only the support org. but the sales team to be extremely helpful. Additionally I found a great onboarding process with plenty of resources to consume. Dailius Wilson Director - BD Read full review
Alternatives Considered	Reply These tools are great, but they aren't built for what we use Reply for. Reply is perfect for doing these outbound campaigns at scale, whereas with ActiveCampaign and Vitally we were trying to turn the tools into something they are not. Incentivized Michael Glover Content Marketer Read full review
Return on Investment	Reply They lacked proper security certifications. Saved time and effort on mass email campaigns. Helped gain insights on our outbound business efforts. Incentivized Verified User Read full review
ScreenShots	Reply Screenshots