FrontSpin vs. Reply

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FrontSpin
Score 8.0 out of 10
N/A
FrontSpin headquartered in San Mateo offers their automated outbound sales dialer, featuring CRM integration with automated call logging and syncing.N/A
Reply
Score 10.0 out of 10
Small Businesses (1-50 employees)
Reply.io helps sales teams book more meetings by automating outreach with smart AI. It finds leads, writes personalized messages, handles replies, and books meetings, so you can focus on closing deals. Reply.io's AI SDR learns the product, targets its potential users, and engages across email, LinkedIn, SMS, WhatsApp, and calls. Additionally it: Handles replies, books meetings, and works in multiple languages Has access to 1B+ leads with…
$50
per month
Pricing
FrontSpinReply
Editions & Modules
No answers on this topic
AI Chat
$50
per month
Email Volume
$59
per month per user
Multichannel
$99
per month per user
Agency
$166 (starts at)
per month (billed annually) per account
AI SDR Starter
starting with $800
per month 1000 active contacts
AI SDR Growth
Starts from $2500
per month 5000 active contacts
Offerings
Pricing Offerings
FrontSpinReply
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
FrontSpinReply
Features
FrontSpinReply
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
FrontSpin
9.8
Ratings
31% above category average
Reply
-
Ratings
Contact preview10.00 Ratings00 Ratings
Dialer-CRM integration9.00 Ratings00 Ratings
Call notes & tags10.00 Ratings00 Ratings
Automatic call logging10.00 Ratings00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
FrontSpin
8.9
Ratings
15% above category average
Reply
-
Ratings
Outbound dialing10.00 Ratings00 Ratings
Inbound routing5.00 Ratings00 Ratings
Custom caller ID10.00 Ratings00 Ratings
Click-to-call10.00 Ratings00 Ratings
Recorded voicemail drop9.00 Ratings00 Ratings
Dialer contact import10.00 Ratings00 Ratings
Campaign & list management8.00 Ratings00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
FrontSpin
9.0
Ratings
18% above category average
Reply
-
Ratings
Follow-up calls10.00 Ratings00 Ratings
Dialer reporting & analytics7.00 Ratings00 Ratings
Dialer compliance10.00 Ratings00 Ratings
Best Alternatives
FrontSpinReply
Small Businesses
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Medium-sized Companies
CloudTalk
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Score 7.2 out of 10
HubSpot Sales Hub
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Score 8.5 out of 10
Enterprises
Dialpad Sell
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Score 9.5 out of 10
Outreach
Outreach
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FrontSpinReply
Likelihood to Recommend
8.0
(0 ratings)
9.1
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
6.0
(0 ratings)
8.0
(0 ratings)
User Testimonials
FrontSpinReply
Likelihood to Recommend
Works extremely well for an SDR/BDR team whose main focus is outreach through phone calls. Less appropriate for organizations looking for email cadence or a Salesforce add-on to work within Salesforce.
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I find this tool to be the best and most precise Sales Engagement Software that is currently available on the market. [Reply] has some great automation tools that so beautifully keep all the leads on track, which can easily create content and even lead to a better presence in the market arena. Hence, with all that being said, I highly recommend this software to businesses, especially to implement within their Sales and Marketing teams.
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Pros
  • Recording of calls and attaching to SFDC records
  • Campaign lists
  • Cost
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  • While building campaigns, Reply shows you how likely it is that your content will receive a reply.
  • Reply has useful training material.
  • The insights are great. I can see when an email has been opened or clicked.
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Cons
  • Ability to see Salesforce 'Event' types in the lead record.
  • Make column edits sticky
  • Keep doing a great job guys, love your product!
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  • There's not much editing options in terms of the email design, but it's not really a con since it allows the emails to get through picky Gmail and other email providers' filters.
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Usability
Trained a new recruit on FrontSpin in one session. It's very intuitive.
Read full review
No answers on this topic
Support Rating
They do well with their support. Wait times are low, and they are eager to help.
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I generally receive a reply in no time at all and found not only the support org. but the sales team to be extremely helpful. Additionally I found a great onboarding process with plenty of resources to consume.
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Alternatives Considered
The cost of ConnectLeader far outweighed the benefits in our specific case and didn't have most of the functions of Frontspin. Salesforce's and HubSpot's dialer aren't power dialers so you can't load a list and go. That is a HUGE benefit of FrontSpin.
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We
use Reply for our outbound sales initiatives, and the system performs
excellently for us, outperforming any other platform. This is a fantastic
product that offers excellent value for money. I chose this above others for a
range of factors like it has made it simple for us to start up cold outreach
campaigns and execute quick and easy messaging tests. I think the Reply tool is
best for our company because it does a good job of solving our problem of
scaling outbound sales effectively and at a very reasonable price.
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Return on Investment
  • It has helped us make a lot more calls and keep track of activities done throughout the day.
  • It helps us keep a certain number of calls for each day.
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  • Reply has helped us successfully send hundreds of invitations that turned into customers that attended our events.
  • We have lost money through the inability to export results of campaigns and therefore lost data and leads.
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ScreenShots

Reply Screenshots

Screenshot of an overview of Reply's multichannel outreach toolScreenshot of Reply's multichannel cold outreachScreenshot of an overview of Reply's AI PersonalizationScreenshot of the email deliverability kitScreenshot of Reply's B2B databaseScreenshot of the AI SDR Agent