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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FrontSpin

    Score8 out of 10
    N/AFrontSpin headquartered in San Mateo offers their automated outbound sales dialer, featuring CRM integration with automated call logging and syncing.N/A
    Pricing
    FrontSpin
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    FrontSpin
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    FrontSpin
    Considered Both Products
    FrontSpin
    Chose FrontSpin
    Works much better than Xant - I would avoid that one at all costs. Is easier to use than Groove and Outreach but does lack some of the more advanced features.
    Incentivized
    Chose FrontSpin
    It is good for basic calling but it isn't made for email templates and setting up a cadence as Outreach does.

    Outreach has a better format for seeing who has called what lead and being able to see who you have called that day.
    Incentivized
    Chose FrontSpin
    Based purely on cost - the other two were more robust and did more, but we had a limited budget and FrontSpin more than covered our needs.
    Incentivized
    Chose FrontSpin
    The cost of ConnectLeader far outweighed the benefits in our specific case and didn't have most of the functions of Frontspin.
    Salesforce's and HubSpot's dialer aren't power dialers so you can't load a list and go. That is a HUGE benefit of FrontSpin.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    FrontSpin
    Preview Dialer
    Comparison of Preview Dialer features of FrontSpin
    Feature
    FrontSpin
    9.8
    4 Ratings
    31% above category average
    Contact preview10.03 Ratings
    Dialer-CRM integration9.04 Ratings
    Call notes & tags10.04 Ratings
    Automatic call logging10.04 Ratings
    Core Dialer
    Comparison of Core Dialer features of FrontSpin
    Feature
    FrontSpin
    8.9
    4 Ratings
    15% above category average
    Outbound dialing10.04 Ratings
    Inbound routing5.02 Ratings
    Custom caller ID10.04 Ratings
    Click-to-call10.03 Ratings
    Recorded voicemail drop9.04 Ratings
    Dialer contact import10.04 Ratings
    Campaign & list management8.03 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of FrontSpin
    Feature
    FrontSpin
    9.0
    4 Ratings
    18% above category average
    Follow-up calls10.04 Ratings
    Dialer reporting & analytics7.04 Ratings
    Dialer compliance10.01 Ratings
    Best Alternatives
    FrontSpin
    Small Businesses
    Dialpad Sell
    Score9.5 out of 10
    Medium-sized Companies
    Orum
    Score8.9 out of 10
    Enterprises
    Dialpad Sell
    Score9.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    FrontSpin
    Likelihood to Recommend
    8.0
    (4 ratings)
    Usability
    10.0
    (1 ratings)
    Support Rating
    6.0
    (1 ratings)
    User Testimonials
    FrontSpin
    Likelihood to Recommend
    FrontSpin
    Perfect for:
    • Sales Directors,
    • Account Development Representatives (ADR),
    • Sales Development Representatives,
    • Customer Success Managers,
    • Technical Support Specialists,
    • Account Managers
    • People that make calls but don't like the Salesforce user interface
    Incentivized
    Read full review
    Pros
    FrontSpin
    • Calling one person after another.
    • Follow ups and reminders to call potential clients.
    • Keeping track of completed tasks.
    Incentivized
    Read full review
    Cons
    FrontSpin
    • Many competitors had functionality that FrontSpin is building over time
    • We have had issues at times with emails attaching to SFDC records, and times where it would not get sent out of FrontSpin
    Incentivized
    Read full review
    Usability
    FrontSpin
    Trained a new recruit on FrontSpin in one session. It's very intuitive.
    Incentivized
    Read full review
    Support Rating
    FrontSpin
    They do well with their support. Wait times are low, and they are eager to help.
    Incentivized
    Read full review
    Alternatives Considered
    FrontSpin
    Works much better than Xant - I would avoid that one at all costs. Is easier to use than Groove and Outreach but does lack some of the more advanced features.
    Read full review
    Return on Investment
    FrontSpin
    • Positive impact - revenue has increased by about 10% in one year as all volumes increased by about 20-30%
    Incentivized
    Read full review
    ScreenShots