Oracle Fusion Cloud ERP vs. SAP Concur

Oracle Fusion Cloud is best suited if a customer moves from Oracle eBusiness Suite (on-prem) to a SaaS offering. The transition is comparatively manageable to implement. However, the customer must understand that we cannot have too many customizations in the SaaS model, so many heavily customized on-prem applications would need to be incorporated in the Cloud by using Cloud tools like Oracle Integration Cloud, Oracle Cloud Infrastructure Autonomous Database, Oracle APEX provisioned on OCI, etc.

Incentivized

SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.

Incentivized

• By utilizing technology, we were able to maintain our efficiency ratio which gives us a huge advantage over our competitors.
• It offers us sets of dependable apps to increase productivity, enhance control
• and lower operating costs.
• Oracle has been an amazing, reliable, and powerful analytical tool that has streamlined budgeting financials planning, and data infrastructure across the entire enterprise.

Incentivized

• SAP Concur has mobile applications for iOS and Android devices.
• It offers capabilities that automate complex and repetitive accounting processes.
• In addition, SAP Concur offers invoice, travel, and expense modules in one place.
• It eradicates errors when paying vendors by matching POs, invoices, and receivables.

• Wide localization process.
• Automated (without a human) business operations, better rpa solutions, scanning, mobile app, etc
• Central systems for the company re using more than one erp systems.
• Better reporting tools
• Developer source also not such enough maybe to support them in each (in their market) countries.
• Price policy also

Incentivized

• Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
• Concur's setup features may seem a little complicated to certain administrators.
• Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.

Incentivized

This is the product we have chosen to standardize the ERP system throughout our European subsidiaries. We had been operating blindly with each location using their own ERP system. We relied on them to accurately report to us in the US. But now that we are beginning to roll out ERP Cloud, we have much better visibility into day-to-day operations.

Incentivized

Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business

Incentivized

I like the program, but it is only as good as the initial implementation and the user support required after go-live. I don't think pre-implementation training needs to be too much of a focus, but once you're live, there needs to be an intense focus on working with users and providing high-quality resources to help.

Incentivized

I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.

Incentivized

Yes availability was initially an issue but like I said it has evolved and stabilized a lot better these days. We get hardly 1 or two unplanned outages in a year. That too during off peak hours and would get resolved before we even realize it. If Oracle could resolve even the sporadic unplanned outages then it would be awesome and highly reliable for customers.

Incentivized

In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.

Incentivized

The performance of the application is good. Incase of any issues, one has to work with Oracle support. We enabled auditing on certain tables and experienced performance issues. We immediately raised with Oracle support and they helped in improving the performance.One has to proactively work with oracle support to identify the issues.

Incentivized

Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.

Incentivized

Support is always providing step by step details to resolve any issue we encounter. If the issue is currently not a functionality or feature of the application they are supportive in offering guidance on submitting an enhancement request. Currently there is an enhancement that will be rolled out by Oracle that was designed for our organization.

Incentivized

I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.

Incentivized

The inperson trainings from Oracle University are effective. The trainers have vast experience and teached thousands of students. In person training will make people sit in a class and do the exercises. One can also learn from other students, who come with different background, industry etc. In person training will be an immersive experience and helps learn more in a short period of time.

Incentivized

My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.

Incentivized

We bought online training subscription from Oracle University. The subscription allowed our team to learn the nuts and bolts of the application.The subscription model helps access to all the modules as opposed to buying training for one module. We also leveraged guided learning subscription from Oracle. Guided learning is a state of the art learning application from Oracle. It resides within the application and guides the users on each and every step. This is learning by doing and is very effective. Once you buy guided learning, oracle keeps updating it with the release of new functionality in the quarterly upgrades.

Incentivized

I can use it after that training, so it fits the purpose.

Incentivized

Try to use the system as true to generic form as possible and cut over quickly. Parallel implementation is not recommended. If the numbers are accurate and materially similar to prior period - cut over. A small accounting adjustment is much better than millions in project overruns or dual system maintenance.

Incentivized

There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.

Incentivized

Oracle is more reliable than other immature products in the market. Oracle has multifold resources available in the market for each and every technology. Oracle support has made available many solutions to the existing problems and their fixes. The database is of high performance and quality as compared to the other products in the market. Oracle solutions for finance and supply chain are compared to none.

Incentivized

Sirion One has very limited functionality. SAP Concur goes seamlessly with SAP. It generates the SAE file, which feeds the GL Posting. SAP Concur has huge network of all the travel partners providing multiple options and range depending on organization strategy. It is easily linked with Outlook calendar, prompting user for all travel related activities and news.

Incentivized

Orcle ERP Cloud transformed and stabilized in this past 2 years since it was implemented. We have past the auditor reviews and 24 month end closes and 8 quarter closes and 2 FY closes. Above all we do have SEC reporting with all this data. Having said that our ERP subscription is a worthy investment and highly reliable source of information for our organization's needs

Incentivized

This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training

Incentivized

• A tool that has made us able to get much ROI by the bank account integration, management of cash, and controlling business unit.
• Project management is made easy with its module and tracking with the exact time and issuance makes it more convenient and compatible for the return.
• Automation in pay and expenses improve the company’s visibility in the market.

Incentivized

• It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
• It helps in detecting the duplicate bills, thereby saving lots of money of the company.
• It also helps in payment audits and thereby it helps in improving the overall process.

Incentivized