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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ontraport

    Score9 out of 10
    N/AONTRAPORT offers customer relations management services that help with content management (creating and hosting webpages), lead tracking, traditional marketing approaches (e-mail, SMS, social media, direct mail), managing online payments, and workflow automation.

    $29

    per month

    SAP Sales Cloud

    Score8.3 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    OntraportSAP Sales Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OntraportSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsOntraport offers a variety of plans to choose from based on the features needed. Pricing adjusts with the number of contacts in the database and users in the account. Monthly or annual plans are available, and all plans start with a 14-day free trial. Ontraport offers a Done-With-You Setup and Training Package for getting set up in the account quickly. Users can also access a free video library with step-by-step instructions on getting started and using every feature of the platform.—
    More Pricing Information
    Community Pulse
    OntraportSAP Sales Cloud
    Considered Both Products
    Ontraport
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    87 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    79 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    95 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    72 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    71 Answers
    Features
    OntraportSAP Sales Cloud
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    9.0
    17 Ratings
    17% above category average
    SAP Sales Cloud
    -
    Ratings
    WYSIWYG email editor8.216 Ratings00 Ratings
    Dynamic content10.014 Ratings00 Ratings
    Ability to test dynamic content8.37 Ratings00 Ratings
    Landing pages10.016 Ratings00 Ratings
    A/B testing9.912 Ratings00 Ratings
    Mobile optimization8.410 Ratings00 Ratings
    Email deliverability reporting6.016 Ratings00 Ratings
    List management10.016 Ratings00 Ratings
    Triggered drip sequences9.813 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    5.5
    17 Ratings
    35% below category average
    SAP Sales Cloud
    -
    Ratings
    Lead nurturing automation7.115 Ratings00 Ratings
    Lead scoring and grading2.413 Ratings00 Ratings
    Data quality management2.614 Ratings00 Ratings
    Automated sales alerts and tasks10.016 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    7.7
    8 Ratings
    4% above category average
    SAP Sales Cloud
    -
    Ratings
    Calendaring6.25 Ratings00 Ratings
    Event/webinar marketing9.38 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    7.1
    4 Ratings
    6% below category average
    SAP Sales Cloud
    -
    Ratings
    Social sharing and campaigns7.13 Ratings00 Ratings
    Social profile integration7.24 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    9.3
    16 Ratings
    24% above category average
    SAP Sales Cloud
    -
    Ratings
    Dashboards10.015 Ratings00 Ratings
    Standard reports8.012 Ratings00 Ratings
    Custom reports10.010 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    7.3
    15 Ratings
    2% below category average
    SAP Sales Cloud
    -
    Ratings
    API3.011 Ratings00 Ratings
    Role-based workflow & approvals9.09 Ratings00 Ratings
    Customizability10.013 Ratings00 Ratings
    Integration with Salesforce.com7.31 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM7.31 Ratings00 Ratings
    Integration with SugarCRM7.31 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    -
    Ratings
    SAP Sales Cloud
    8.3
    120 Ratings
    7% above category average
    Customer data management / contact management00 Ratings8.8117 Ratings
    Workflow management00 Ratings8.6118 Ratings
    Territory management00 Ratings7.2105 Ratings
    Opportunity management00 Ratings8.0114 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.9110 Ratings
    Contract management00 Ratings8.3112 Ratings
    Quote & order management00 Ratings8.3109 Ratings
    Interaction tracking00 Ratings8.5111 Ratings
    Channel / partner relationship management00 Ratings8.6110 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    -
    Ratings
    SAP Sales Cloud
    8.1
    103 Ratings
    7% above category average
    Case management00 Ratings7.998 Ratings
    Call center management00 Ratings8.692 Ratings
    Help desk management00 Ratings8.095 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    -
    Ratings
    SAP Sales Cloud
    7.5
    107 Ratings
    1% below category average
    Lead management00 Ratings7.3106 Ratings
    Email marketing00 Ratings7.694 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    -
    Ratings
    SAP Sales Cloud
    8.2
    115 Ratings
    8% above category average
    Task management00 Ratings8.1111 Ratings
    Billing and invoicing management00 Ratings8.196 Ratings
    Reporting00 Ratings8.6105 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    -
    Ratings
    SAP Sales Cloud
    8.4
    114 Ratings
    10% above category average
    Forecasting00 Ratings8.3107 Ratings
    Pipeline visualization00 Ratings8.4107 Ratings
    Customizable reports00 Ratings8.5110 Ratings
    Customization
    Comparison of Customization features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    -
    Ratings
    SAP Sales Cloud
    7.7
    111 Ratings
    3% above category average
    Custom fields00 Ratings8.0111 Ratings
    Custom objects00 Ratings7.3107 Ratings
    Scripting environment00 Ratings7.794 Ratings
    API for custom integration00 Ratings7.899 Ratings
    Security
    Comparison of Security features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    -
    Ratings
    SAP Sales Cloud
    8.6
    114 Ratings
    3% above category average
    Single sign-on capability00 Ratings8.8109 Ratings
    Role-based user permissions00 Ratings8.3108 Ratings
    Social CRM
    Comparison of Social CRM features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    -
    Ratings
    SAP Sales Cloud
    7.2
    83 Ratings
    2% below category average
    Social data00 Ratings7.383 Ratings
    Social engagement00 Ratings7.281 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    -
    Ratings
    SAP Sales Cloud
    7.7
    97 Ratings
    5% above category average
    Marketing automation00 Ratings8.093 Ratings
    Compensation management00 Ratings7.480 Ratings
    Platform
    Comparison of Platform features of Ontraport and SAP Sales Cloud
    Feature
    Ontraport
    -
    Ratings
    SAP Sales Cloud
    7.5
    99 Ratings
    2% above category average
    Mobile access00 Ratings7.599 Ratings
    Best Alternatives
    OntraportSAP Sales Cloud
    Small Businesses
    Vbout
    Score9.9 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Bloomreach - The Agentic Platform for Personalization
    Score8.4 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Iterable
    Score8.7 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OntraportSAP Sales Cloud
    Likelihood to Recommend
    10.0
    (20 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    9.1
    (8 ratings)
    8.6
    (7 ratings)
    Usability
    7.8
    (3 ratings)
    6.7
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    7.7
    (4 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (3 ratings)
    8.8
    (10 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    8.0
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    8.3
    (91 ratings)
    User Testimonials
    OntraportSAP Sales Cloud
    Likelihood to Recommend
    Ontraport
    Here are some cases where Ontraport is well suited : - When writing emails, you can easily access to preview, manage the changes and go back to what you did before - When using automations, if there's an error, you can go back to a previous version of it. There are also some super tools that allows to see where a clients is on an automation without having to go through the all automation. It is less appropriate when you are several colleague that are addressing an issue on an email/automation as it doesn't allows you to be multiple person on the item.
    Incentivized
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    SAP
    1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
    Incentivized
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    Pros
    Ontraport
    • Dashboards for our daily stats.
    • The email follows up and broadcasts are simple and easy.
    • Sales and marketing can now see the impact they have working together. Nobody can point finger anymore.
    • They have the best customer support. I can't tell you how many times they have walked me through the problems that I created.
    • Amazing email inboxing.
    Incentivized
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    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
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    Cons
    Ontraport
    • Wish they had more options for their forms. Would really like to use multi-step forms.
    • A lot of times their forms load slowly on the website. Would like to see them speed up their services.
    • Their broadcasting options are legacy. There are better options out there for sending broadcast messages.
    Incentivized
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    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    Ontraport
    My client was already using Ontraport and had a decent investment in the tool. As soon as we turn around the revenue situation with my client's products, we will be ditching OAP immediately, despite the significant re-implementation cost we are going to face moving to a new system. I am part of a high-end, professional marketing group, and the overwhelming sentiment with these other professionals is that one should run away from this as fast as humanly possible. I thought their words were just ungrounded opinion, and I deeply regret that I did not heed them more closely before sinking still more time and effort into OAP.
    Read full review
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
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    Usability
    Ontraport
    The software is just easy to use. The UI is fairly intuitive. The help system is pretty good. I find it is pretty quick to get my work completed and if I don't document my things well, I can always figure out how I did something when I need to make changes. When I have a problem the tech support is easy to deal with and when things need to get escalated they are resolved quickly.
    Read full review
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
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    Reliability and Availability
    Ontraport
    No answers on this topic
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Performance
    Ontraport
    Most of the time OP runs fine. But I've had to submit more support tickets this year do to messages, seq.'s or rules not running correctly. Also experienced slow response times moving in and around OP.
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Ontraport
    The techs are reasonably savvy, highly courteous and want to do right by their customers. Unfortunately, the product they are supporting is so deeply flawed that there's only so much they can do when your legitimate business requirements are simply not supported.
    Read full review
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    In-Person Training
    Ontraport
    I went to their Ontrapalooza event, and it opened my mind as to how the software can be used.
    Read full review
    SAP
    No answers on this topic
    Online Training
    Ontraport
    No answers on this topic
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    Ontraport
    If you know your business, ONTRAPORT is easy
    Read full review
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
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    Alternatives Considered
    Ontraport
    Task management was the main thing that separated ONTRAPORT for me. Keeping things accountable. As well, I felt the campaign builder was slicker, and that the contact management was more robust. Custom fields are very customizable.
    Read full review
    SAP
    Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
    Incentivized
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    Scalability
    Ontraport
    With the new lower priced options, it's now easier for newer businesses to start with a more basic version and upgrade as they need more features.
    Read full review
    SAP
    We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
    Incentivized
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    Return on Investment
    Ontraport
    • We are providing better customer service as a direct result of Ontraport. We can track where all of our customers are, what pages/sites/modules they are visiting with ease and tailor our communication accordingly.
    • Our marketing funnel has become vastly improved, meaning that our ROI for marketing has gone up. Sales this April are double what they were last year.
    • Our team works better together because we all have a better idea of what the other needs and when. The tasks that we can assign in Ontraport mean nothing gets missed, creating a better customer and employee experience.
    Read full review
    SAP
    • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
    • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
    • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
    Incentivized
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    ScreenShots

    Ontraport Screenshots

    Screenshot of Manage, track, sort and add to a contact listScreenshot of Design professional emails, forms and landing pages with block formatsScreenshot of Utilize the Support Center's in-depth advice on maximizing Ontraport's features

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization