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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Sales Cloud

    Score8.3 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    SAP Sales Cloud
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Sales Cloud
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    SAP Sales Cloud
    Considered Both Products
    SAP
    Chose SAP Sales Cloud
    SAP Sales Cloud is Tightly integrated with SAP S/4 Hana while the integration and transfer of data with user interface was challenging inearlier Salesforce Sales Cloud being non SAP product at hight cost
    Incentivized
    Chose SAP Sales Cloud
    It’s very similar, but Salesforce has an edge on query capabilities and less reliance on custom code for enhancements with strong transport management.
    Incentivized
    Chose SAP Sales Cloud
    We choose SAP Sales Cloud over HubSpot CRM because we have a large number of customers to handle, and their needs need to be personalized. Which are offered accurately by SAP Sales Cloud. In our experience, HubSpot has some issues when the number of customers increases. Our …
    Incentivized
    Chose SAP Sales Cloud
    because the whole solution is sap and we know it
    Incentivized
    Chose SAP Sales Cloud
    SAP Sales Cloud was better in terms of cost and better integration with our backend.
    Incentivized
    Chose SAP Sales Cloud
    SAP Sales Cloud is way better than the other products and tools which we had used earlier because it provides efficient solutions for sales management and security wise it is pretty much reliable compared to others. It also provides the top notch next generation AI driven …
    Incentivized
    Chose SAP Sales Cloud
    SAP Sales Cloud works well and has a easy set up for a simplified sales proess setup.
    Incentivized
    Chose SAP Sales Cloud
    One of the most outstanding features of SAP Sales Cloud is its easy integration with our existing SAP ecosystem. This was essential because we used SAS/4HANA in our operations. Its ability to have a single platform that easily integrates sales data with other company operations …
    Incentivized
    Chose SAP Sales Cloud
    SAP Sales Cloud always work in early stage before the demand comes in to market and thus SAP Sales Cloud got benefited to engage its client in profitable way.
    Incentivized
    Chose SAP Sales Cloud
    It is beneficial for business development and performance. Data gets quickly and is very useful while performing activities.
    Incentivized
    Chose SAP Sales Cloud
    SAP Sales Cloud vs. HubSpot = HubSpot is better out of the box, cheaper for smaller teams, and easier to maneuver without having to upgrade much in terms of cost to win more deals. SAP Sales Cloud is generally more expensive than other providers like HubSpot or Pipedrive, but …
    Incentivized
    Chose SAP Sales Cloud
    Better user experience. Intuitive platform with great tools. Easy to find past cases and people from different companies.
    great customer management tool it helps to keep the know how inside the company when a colleague decides to take a new challenge out of the company. It’s …
    Incentivized
    Chose SAP Sales Cloud
    SAP Sales Cloud excels over Oracle Sales due to its smoother integration with our business processes and superior scalability. The comprehensive features of SAP Sales Cloud, coupled with its seamless compatibility
    Incentivized
    Chose SAP Sales Cloud
    Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor …
    Incentivized
    Chose SAP Sales Cloud
    We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into …
    Incentivized
    Chose SAP Sales Cloud
    SAP Sales Cloud is known for its seamless integration capabilities, especially with other SAP solutions like ERP systems. This allows for a unified and comprehensive view of business operations, contributing to better decision-making. It is often recognized for its scalability, …
    Incentivized
    Chose SAP Sales Cloud
    It depends on what your business needs are. The benefits of Zoho CRM are related to its integration with Zoho's other products.
    SAP Sales Cloud is built with larger businesses in mind and is a comprehensive solution for multiple departments. Learning curve aside, many large …
    Incentivized
    Chose SAP Sales Cloud
    Against most of the software like it, SAP Sales Cloud has a strong resilience of features and functionality. It is more dynamic and an all-in-one sale cloud solution. its lead management and opportunity tracking are the top-notch features of SAP Sales Cloud. Their customer …
    Incentivized
    Chose SAP Sales Cloud
    We evaluated SAP Sales Cloud as a suitable alternative to Hubspot, but we are not convinced that it stacks up against it. It does provide a better forecasting system, although it's not as customizable as Hubspot's, the direct impact of this situation is that we need to rely …
    Incentivized
    Chose SAP Sales Cloud
    The main product I have used in comparison is Salesforce Commerce Cloud. Ultimately, we selected SAP Sales Cloud because it fits within our existing tech stack, and we thought it would be easier to implement and ultimately scale across the organization during our rapid growth …
    Incentivized
    Chose SAP Sales Cloud
    SAP Sales Cloud is a good rival that is slightly more intuitive and easier to use but much more scalable.
    Incentivized
    Chose SAP Sales Cloud
    We liked SAP Sales Cloud the best because of the tracking capabilities between many different teams, allowing us to collaborate in a way we weren't capable of beforehand. The strong customer community was also a factor; that way, we have a way to see how other users have been …
    Incentivized
    Chose SAP Sales Cloud
    The platform is often used to enable mobile sales teams. Sales representatives can access customer data, product information, and order processing on-the-go, improving their productivity.
    Incentivized
    Chose SAP Sales Cloud
    Easy adoption using other products like SAP Customer Data Solutions and SAP Service Cloud. For your developers integration is transparent but if your business logic or on-premise software is made by your organisation, integration is not easy and required more time (and …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    87 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    79 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    95 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    72 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    71 Answers
    Features
    SAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of SAP Sales Cloud
    Feature
    SAP Sales Cloud
    8.3
    120 Ratings
    7% above category average
    Customer data management / contact management8.8117 Ratings
    Workflow management8.6118 Ratings
    Territory management7.2105 Ratings
    Opportunity management8.0114 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.9110 Ratings
    Contract management8.3112 Ratings
    Quote & order management8.3109 Ratings
    Interaction tracking8.5111 Ratings
    Channel / partner relationship management8.6110 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SAP Sales Cloud
    Feature
    SAP Sales Cloud
    8.1
    103 Ratings
    7% above category average
    Case management7.998 Ratings
    Call center management8.692 Ratings
    Help desk management8.095 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SAP Sales Cloud
    Feature
    SAP Sales Cloud
    7.5
    107 Ratings
    1% below category average
    Lead management7.3106 Ratings
    Email marketing7.694 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SAP Sales Cloud
    Feature
    SAP Sales Cloud
    8.2
    115 Ratings
    8% above category average
    Task management8.1111 Ratings
    Billing and invoicing management8.196 Ratings
    Reporting8.6105 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SAP Sales Cloud
    Feature
    SAP Sales Cloud
    8.4
    114 Ratings
    10% above category average
    Forecasting8.3107 Ratings
    Pipeline visualization8.4107 Ratings
    Customizable reports8.5110 Ratings
    Customization
    Comparison of Customization features of SAP Sales Cloud
    Feature
    SAP Sales Cloud
    7.7
    111 Ratings
    3% above category average
    Custom fields8.0111 Ratings
    Custom objects7.3107 Ratings
    Scripting environment7.794 Ratings
    API for custom integration7.899 Ratings
    Security
    Comparison of Security features of SAP Sales Cloud
    Feature
    SAP Sales Cloud
    8.6
    114 Ratings
    3% above category average
    Single sign-on capability8.8109 Ratings
    Role-based user permissions8.3108 Ratings
    Social CRM
    Comparison of Social CRM features of SAP Sales Cloud
    Feature
    SAP Sales Cloud
    7.2
    83 Ratings
    2% below category average
    Social data7.383 Ratings
    Social engagement7.281 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SAP Sales Cloud
    Feature
    SAP Sales Cloud
    7.7
    97 Ratings
    5% above category average
    Marketing automation8.093 Ratings
    Compensation management7.480 Ratings
    Platform
    Comparison of Platform features of SAP Sales Cloud
    Feature
    SAP Sales Cloud
    7.5
    99 Ratings
    2% above category average
    Mobile access7.599 Ratings
    Best Alternatives
    SAP Sales Cloud
    Small Businesses
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternatives
    User Ratings
    SAP Sales Cloud
    Likelihood to Recommend
    8.5
    (131 ratings)
    Likelihood to Renew
    8.6
    (7 ratings)
    Usability
    6.7
    (7 ratings)
    Availability
    8.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    Support Rating
    8.8
    (10 ratings)
    Online Training
    7.0
    (2 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    Product Scalability
    8.3
    (91 ratings)
    User Testimonials
    SAP Sales Cloud
    Likelihood to Recommend
    SAP
    1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
    Incentivized
    Read full review
    Pros
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Cons
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
    Read full review
    Usability
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
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    Reliability and Availability
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Support Rating
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    Online Training
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
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    Alternatives Considered
    SAP
    Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
    Incentivized
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    Scalability
    SAP
    We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
    Incentivized
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    Return on Investment
    SAP
    • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
    • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
    • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
    Incentivized
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    ScreenShots

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization