SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.3 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
SAP Sales Cloud
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
SAP Sales Cloud
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Sales Cloud
Considered Both Products
SAP Sales Cloud
Chose SAP Sales Cloud
SAP Sales Cloud is Tightly integrated with SAP S/4 Hana while the integration and transfer of data with user interface was challenging inearlier Salesforce Sales Cloud being non SAP product at hight cost
Chose SAP Sales Cloud
It’s very similar, but Salesforce has an edge on query capabilities and less reliance on custom code for enhancements with strong transport management.
Chose SAP Sales Cloud
We choose SAP Sales Cloud over HubSpot CRM because we have a large number of customers to handle, and their needs need to be personalized. Which are offered accurately by SAP Sales Cloud. In our experience, HubSpot has some issues when the number of customers increases. Our …
Chose SAP Sales Cloud
because the whole solution is sap and we know it
Chose SAP Sales Cloud
SAP Sales Cloud always work in early stage before the demand comes in to market and thus SAP Sales Cloud got benefited to engage its client in profitable way.
Chose SAP Sales Cloud
SAP Sales Cloud was better in terms of cost and better integration with our backend.
Chose SAP Sales Cloud
SAP Sales Cloud is way better than the other products and tools which we had used earlier because it provides efficient solutions for sales management and security wise it is pretty much reliable compared to others. It also provides the top notch next generation AI driven …
Chose SAP Sales Cloud
SAP Sales Cloud works well and has a easy set up for a simplified sales proess setup.
Chose SAP Sales Cloud
One of the most outstanding features of SAP Sales Cloud is its easy integration with our existing SAP ecosystem. This was essential because we used SAS/4HANA in our operations. Its ability to have a single platform that easily integrates sales data with other company operations …
Chose SAP Sales Cloud
It is beneficial for business development and performance. Data gets quickly and is very useful while performing activities.
Chose SAP Sales Cloud
SAP Sales Cloud vs. HubSpot = HubSpot is better out of the box, cheaper for smaller teams, and easier to maneuver without having to upgrade much in terms of cost to win more deals. SAP Sales Cloud is generally more expensive than other providers like HubSpot or Pipedrive, but …
Chose SAP Sales Cloud
Better user experience. Intuitive platform with great tools. Easy to find past cases and people from different companies.
great customer management tool it helps to keep the know how inside the company when a colleague decides to take a new challenge out of the company. It’s …
Chose SAP Sales Cloud
SAP Sales Cloud excels over Oracle Sales due to its smoother integration with our business processes and superior scalability. The comprehensive features of SAP Sales Cloud, coupled with its seamless compatibility
Chose SAP Sales Cloud
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor …
Chose SAP Sales Cloud
We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into …
Chose SAP Sales Cloud
SAP Sales Cloud is known for its seamless integration capabilities, especially with other SAP solutions like ERP systems. This allows for a unified and comprehensive view of business operations, contributing to better decision-making. It is often recognized for its scalability, …
Chose SAP Sales Cloud
It depends on what your business needs are. The benefits of Zoho CRM are related to its integration with Zoho's other products.
SAP Sales Cloud is built with larger businesses in mind and is a comprehensive solution for multiple departments. Learning curve aside, many large …
Chose SAP Sales Cloud
Against most of the software like it, SAP Sales Cloud has a strong resilience of features and functionality. It is more dynamic and an all-in-one sale cloud solution. its lead management and opportunity tracking are the top-notch features of SAP Sales Cloud. Their customer …
Chose SAP Sales Cloud
We evaluated SAP Sales Cloud as a suitable alternative to Hubspot, but we are not convinced that it stacks up against it. It does provide a better forecasting system, although it's not as customizable as Hubspot's, the direct impact of this situation is that we need to rely …
Chose SAP Sales Cloud
The main product I have used in comparison is Salesforce Commerce Cloud. Ultimately, we selected SAP Sales Cloud because it fits within our existing tech stack, and we thought it would be easier to implement and ultimately scale across the organization during our rapid growth …
Chose SAP Sales Cloud
SAP Sales Cloud is a good rival that is slightly more intuitive and easier to use but much more scalable.
Chose SAP Sales Cloud
We liked SAP Sales Cloud the best because of the tracking capabilities between many different teams, allowing us to collaborate in a way we weren't capable of beforehand. The strong customer community was also a factor; that way, we have a way to see how other users have been …
Features
SAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
8.2
120 Ratings
6% above category average
Customer data management / contact management8.8117 Ratings
Workflow management8.6118 Ratings
Territory management7.2105 Ratings
Opportunity management8.0114 Ratings
Integration with email client (e.g., Outlook or Gmail)7.9110 Ratings
Contract management8.3112 Ratings
Quote & order management8.3109 Ratings
Interaction tracking8.5111 Ratings
Channel / partner relationship management8.5110 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
8.2
103 Ratings
8% above category average
Case management7.998 Ratings
Call center management8.692 Ratings
Help desk management8.095 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
7.5
107 Ratings
1% below category average
Lead management7.3106 Ratings
Email marketing7.694 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
8.2
115 Ratings
8% above category average
Task management8.1111 Ratings
Billing and invoicing management8.196 Ratings
Reporting8.5105 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
8.4
114 Ratings
10% above category average
Forecasting8.3107 Ratings
Pipeline visualization8.4107 Ratings
Customizable reports8.4110 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
7.7
111 Ratings
3% above category average
Custom fields8.0111 Ratings
Custom objects7.3107 Ratings
Scripting environment7.794 Ratings
API for custom integration7.899 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
8.6
114 Ratings
3% above category average
Single sign-on capability8.8109 Ratings
Role-based user permissions8.3108 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
7.2
83 Ratings
2% below category average
Social data7.383 Ratings
Social engagement7.281 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
7.7
97 Ratings
5% above category average
Marketing automation8.093 Ratings
Compensation management7.480 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
7.5
99 Ratings
2% above category average
Mobile access7.599 Ratings
Best Alternatives
SAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternatives
User Ratings
SAP Sales Cloud
Likelihood to Recommend
8.5
(131 ratings)
Likelihood to Renew
8.6
(7 ratings)
Usability
6.7
(7 ratings)
Availability
8.0
(1 ratings)
Performance
8.0
(1 ratings)
Support Rating
8.8
(10 ratings)
Online Training
7.0
(2 ratings)
Implementation Rating
8.0
(1 ratings)
Product Scalability
8.3
(91 ratings)
User Testimonials
SAP Sales Cloud
Likelihood to Recommend
SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
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Pros
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
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Cons
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
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Return on Investment
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization