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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ActiveCampaign

    Score8 out of 10
    N/AActiveCampaign is presented as an AI-first marketing platform for marketers, agencies, and entrepreneurs. It uses Active Intelligence for goal-aware automation and personalized experiences across email, SMS, and WhatsApp. ActiveCampaign integrates with 950+ apps and generates insights to optimize every workflow.

    $15

    per month

    Ontraport

    Score9 out of 10
    N/AONTRAPORT offers customer relations management services that help with content management (creating and hosting webpages), lead tracking, traditional marketing approaches (e-mail, SMS, social media, direct mail), managing online payments, and workflow automation.

    $29

    per month

    Pricing
    ActiveCampaignOntraport
    Editions & Modules
    Starter
    $15
    per month
    Pro
    $49
    per month
    Plus
    $79
    per month
    Enterprise
    $159
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    ActiveCampaignOntraport
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsOntraport offers a variety of plans to choose from based on the features needed. Pricing adjusts with the number of contacts in the database and users in the account. Monthly or annual plans are available, and all plans start with a 14-day free trial. Ontraport offers a Done-With-You Setup and Training Package for getting set up in the account quickly. Users can also access a free video library with step-by-step instructions on getting started and using every feature of the platform.
    More Pricing Information
    Community Pulse
    ActiveCampaignOntraport
    Considered Both Products
    ActiveCampaign
    Chose ActiveCampaign
    ActiveCampaign has a huge advantage over the other platforms in that there is enough power under the hood to offer the same automation as the other platforms but without creating a headache in the process of organizing it all. Mailchimp at its heart is still a freemium tool …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign specializes in email and that's what they do best. I've tried "all in one" platforms like Keap and Ontraport, which couldn't keep up with the details of email. Other competitors like ConvertKit and Mailchimp just didn't have the firepower necessary to do all the …
    Incentivized
    Chose ActiveCampaign
    Prior to using ActiveCampaign, I was with Mailchimp. I found ActiveCampaign to be much more user friendly in terms of organizing lists and tags as well as creating automations and campaigns. It's a very intuitive system. Additionally, if you run into an issue or aren't quite …
    Incentivized
    Chose ActiveCampaign
    I have used Ontraport, Infusionsoft, HubSpot, AWeber, GetResponse among several others. I believe that of these choices ActiveCampaign is by far the best option. It is easier to use, less expensive, delivers emails without issues and offers fantastic customer service. …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign has the best combination of features and functionality for the price that we've found in the industry.
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign was the best value and it does everything that we need it to do.
    Incentivized
    Chose ActiveCampaign
    AC was by far the most complete and interface user friendly software between those I tested. And the price is very convenient.
    Incentivized
    Chose ActiveCampaign
    We selected Active Campaign because of the HIPAA compliance. We also enjoyed the fact that we’d get design services and a dedicated account rep when we went with the enterprise plan. When we were searching and getting demos, we just found that Active Campaign was the easiest to …
    Incentivized
    Chose ActiveCampaign
    I like ActiveCampaign for the ease of use, and price performance. It does allow me to manage multiple lists, tags, and segment tags. The only real down side of using it is that I can't use landing pages and other, more complex funnel components directly within the software.
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign is one of the most robust marketing automation platforms available today and allows us to integrate with virtually all other marketing tools in our tech stack. When vetting a marketing automation software to support our clients, we did not like that other larger …
    Incentivized
    Ontraport
    Chose Ontraport
    I think ONTRAPORT is a decent platform for smaller companies to grow into. It's not as complex as Infusionsoft, and I do feel like you'll use more of it than you would Infusionsoft as a business owner and marketer. I probably wouldn't recommend it to a startup, though because …
    Incentivized
    Chose Ontraport
    They are all different. HubSpot is great but doesn't have the checkout and sales tools. Active Campaign Rocks, but it doesn't have sales and checkouts. Infusionsoft has everything like Ontraport but the support is not where it should be and you have to invest in 3rd party addon …
    Incentivized
    Chose Ontraport
    Task management was the main thing that separated ONTRAPORT for me. Keeping things accountable. As well, I felt the campaign builder was slicker, and that the contact management was more robust. Custom fields are very customizable.
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    487 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    466 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    488 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    449 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    452 Answers
    No answers on this topic
    Features
    ActiveCampaignOntraport
    Email & Online Marketing
    Comparison of Email & Online Marketing features of ActiveCampaign and Ontraport
    Feature
    ActiveCampaign
    7.2
    679 Ratings
    5% below category average
    Ontraport
    9.0
    17 Ratings
    17% above category average
    WYSIWYG email editor5.1596 Ratings8.216 Ratings
    Dynamic content4.1532 Ratings10.014 Ratings
    Ability to test dynamic content4.1482 Ratings8.37 Ratings
    Landing pages4.5349 Ratings10.016 Ratings
    A/B testing9.9391 Ratings9.912 Ratings
    Mobile optimization7.7538 Ratings8.410 Ratings
    Email deliverability reporting9.7645 Ratings6.016 Ratings
    List management9.9664 Ratings10.016 Ratings
    Triggered drip sequences10.0586 Ratings9.813 Ratings
    Lead Management
    Comparison of Lead Management features of ActiveCampaign and Ontraport
    Feature
    ActiveCampaign
    8.0
    534 Ratings
    3% above category average
    Ontraport
    5.5
    17 Ratings
    35% below category average
    Lead nurturing automation10.0500 Ratings7.115 Ratings
    Lead scoring and grading7.6366 Ratings2.413 Ratings
    Data quality management7.9407 Ratings2.614 Ratings
    Automated sales alerts and tasks7.1361 Ratings10.016 Ratings
    Lead segmentation and distribution7.39 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of ActiveCampaign and Ontraport
    Feature
    ActiveCampaign
    9.9
    383 Ratings
    29% above category average
    Ontraport
    7.7
    8 Ratings
    4% above category average
    Calendaring9.9303 Ratings6.25 Ratings
    Event/webinar marketing9.9289 Ratings9.38 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of ActiveCampaign and Ontraport
    Feature
    ActiveCampaign
    6.8
    292 Ratings
    10% below category average
    Ontraport
    7.1
    4 Ratings
    6% below category average
    Social sharing and campaigns7.2259 Ratings7.13 Ratings
    Social profile integration6.4254 Ratings7.24 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ActiveCampaign and Ontraport
    Feature
    ActiveCampaign
    6.5
    642 Ratings
    12% below category average
    Ontraport
    9.3
    16 Ratings
    24% above category average
    Dashboards6.5611 Ratings10.015 Ratings
    Standard reports6.5599 Ratings8.012 Ratings
    Custom reports6.5387 Ratings10.010 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of ActiveCampaign and Ontraport
    Feature
    ActiveCampaign
    8.7
    503 Ratings
    15% above category average
    Ontraport
    7.3
    15 Ratings
    2% below category average
    API8.4401 Ratings3.011 Ratings
    Role-based workflow & approvals8.4274 Ratings9.09 Ratings
    Customizability6.6429 Ratings10.013 Ratings
    Integration with Salesforce.com9.895 Ratings7.31 Ratings
    Integration with Microsoft Dynamics CRM9.862 Ratings7.31 Ratings
    Integration with SugarCRM9.858 Ratings7.31 Ratings
    Third-party software integrations8.230 Ratings00 Ratings
    User Ratings
    ActiveCampaignOntraport
    Likelihood to Recommend
    9.2
    (691 ratings)
    10.0
    (20 ratings)
    Likelihood to Renew
    9.0
    (25 ratings)
    9.1
    (8 ratings)
    Usability
    7.8
    (52 ratings)
    7.8
    (3 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (5 ratings)
    7.7
    (4 ratings)
    Support Rating
    1.3
    (41 ratings)
    9.0
    (3 ratings)
    In-Person Training
    9.1
    (2 ratings)
    9.1
    (1 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (14 ratings)
    9.1
    (2 ratings)
    Configurability
    6.4
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (5 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    6.4
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    ActiveCampaignOntraport
    Likelihood to Recommend
    ActiveCampaign
    I've been using ActiveCampaign since around 2018-2019 and I've always been satisfied with the software. It's simple to use, connects with the other tools I use and makes it easy for me to duplicate automations, email templates and workflows as I need to. On top of that, any time I've had an issue (which I think is around twice in the past 5/6 years), the customer service has always been super helpful and my issue has been resolved quickly.
    Incentivized
    Read full review
    Ontraport
    No answers on this topic
    Pros
    ActiveCampaign
    • Collects and filters emails from various lead magnets exceptionally well (especially if a user wants to re-sign up to the same lead magnet and go through it again, they can)
    • Super easy to use email creation that is aesthetically pleasing and user friendly
    • Easy email sequences and user classification from a large range of opt in trigger options
    Incentivized
    Read full review
    Ontraport
    • Dashboards for our daily stats.
    • The email follows up and broadcasts are simple and easy.
    • Sales and marketing can now see the impact they have working together. Nobody can point finger anymore.
    • They have the best customer support. I can't tell you how many times they have walked me through the problems that I created.
    • Amazing email inboxing.
    Incentivized
    Read full review
    Cons
    ActiveCampaign
    • It took me a while to get to understand where to find things, and I used a free online course from a consultant who specialises in AC to help me get the foundations set up more easily. That said, there were lots of onboarding workshops, which were good. It just felt like it required a lot of different angles of learning to just get started.
    • The customer support took longer than other software to get back to me via email, though once I found the chat option for my most recent query, that was fast.
    • I've ended up switching to another programme where more software is more naturally integrated, and the AC equivalent is included in the price, along with many other types of software. However, design-wise, ActiveCampaign is much better.
    • I also had a problem with a form used on my WordPress website, which has a BuddyBoss platform - the colours on the form would be overridden by colour choices for the website, so they were hard to read (pink text on purple background instead of the gold text it was meant to be)
    • I couldn't always find the templates I was looking for or how to access them for automation-based emails. I think when I used it, there was a new type of template for newsletters that weren't available for automations, so I had to recreate it, which added time.
    Incentivized
    Read full review
    Ontraport
    • Wish they had more options for their forms. Would really like to use multi-step forms.
    • A lot of times their forms load slowly on the website. Would like to see them speed up their services.
    • Their broadcasting options are legacy. There are better options out there for sending broadcast messages.
    Incentivized
    Read full review
    Likelihood to Renew
    ActiveCampaign
    I am committed at the moment. Rebuilding the automations I have would be a huge time drain. Plus the cost of learning a new system and the risk to deliverability of porting a 6,000 person list to a new platform. Also, AC offers everything I need ast a reasonable (but a little high) price. So, why not a 10? Because, early 2023, AC dropped a massive 2x price hike on long-term customers. They knew few would shift, so this feels like a cynical cash grab and left a bad taste, If they do something like this again, this camel will have a broken back.
    Incentivized
    Read full review
    Ontraport
    No answers on this topic
    Usability
    ActiveCampaign
    ActiveCampaign has been the easiest marketing automation software we have ever used. They provide tips throughout the entire process of anything you are building. Their support team through LIVE CHAT has been extremely fast and helpful. The monthly meetings provided with the enablement team has helped us through several large and urgent needs.
    Read full review
    Ontraport
    The software is just easy to use. The UI is fairly intuitive. The help system is pretty good. I find it is pretty quick to get my work completed and if I don't document my things well, I can always figure out how I did something when I need to make changes. When I have a problem the tech support is easy to deal with and when things need to get escalated they are resolved quickly.
    Read full review
    Reliability and Availability
    ActiveCampaign
    I haven't experienced application errors or unplanned outages at all. Active Campaign is ultra reliable and I would not be using them if that were the case. Also, the helpful emails they send are welcomed and informative, and present very practical tips and guidance for using the platform. They're always demonstrating new features and I'm thankful for that.
    Incentivized
    Read full review
    Ontraport
    No answers on this topic
    Performance
    ActiveCampaign
    Oh my gosh, Active Campaign's performance gets an A+++ in my book. The pages load quickly and so do the reports. I haven't noticed any slowdowns when it's integrating with other programs and it performs excellently on all levels.
    Incentivized
    Read full review
    Ontraport
    Most of the time OP runs fine. But I've had to submit more support tickets this year do to messages, seq.'s or rules not running correctly. Also experienced slow response times moving in and around OP.
    Read full review
    Support Rating
    ActiveCampaign
    This might be the best part. The chat support lady offered to make a video to help me solve my problem. I worked in customer service for years and I've never done that, lol. So, if they're offering things like that, I can only imagine that they'd be able to handle most any issue you throw at them.
    Incentivized
    Read full review
    Ontraport
    No answers on this topic
    In-Person Training
    ActiveCampaign
    No answers on this topic
    Ontraport
    I went to their Ontrapalooza event, and it opened my mind as to how the software can be used.
    Read full review
    Implementation Rating
    ActiveCampaign
    Very satisfied with our implementation in our professional medical practice, allowing us to be on top of client service, and not miss out on crucial information and insights. Marketing is often neglected in professional practices and ActiveCampaign solved this problem with aplomb.
    Incentivized
    Read full review
    Ontraport
    If you know your business, ONTRAPORT is easy
    Read full review
    Alternatives Considered
    ActiveCampaign
    I moved to ActiveCampaign from Mailchimp. Admittedly, I was using the free version of Mailchimp, but I had numerous episodes of subscriber data NOT being added to Mailchimp, despite using API to integrate with my mailing list. Obviously, I couldn't pay for clicks and not capture subscriber data, so I had to find something else. ActiveCampaign has been 100% reliable in testing.
    Incentivized
    Read full review
    Ontraport
    Task management was the main thing that separated ONTRAPORT for me. Keeping things accountable. As well, I felt the campaign builder was slicker, and that the contact management was more robust. Custom fields are very customizable.
    Read full review
    Scalability
    ActiveCampaign
    My web designer told me about Active Campaign and although I don't recall which platform I had before, I LOVE Active Campaign and its user friendliness. The transition was seamless and I've never had a problem with functionality or server failure.
    Active Campaign provides so many features, and makes it easy for non-techies to maneuver around the site with ease. They capture information and put it in an easy-to-read format.
    At this point, I don't think I'd ever use any other platform!
    Incentivized
    Read full review
    Ontraport
    With the new lower priced options, it's now easier for newer businesses to start with a more basic version and upgrade as they need more features.
    Read full review
    Return on Investment
    ActiveCampaign
    • I haven't monetized my list yet so no clear ROI but great from a list-building perspective
    • The software is not cheap so at times I feel like I may not be getting the most out of the product because I'm not using all of the features
    Incentivized
    Read full review
    Ontraport
    • We are providing better customer service as a direct result of Ontraport. We can track where all of our customers are, what pages/sites/modules they are visiting with ease and tailor our communication accordingly.
    • Our marketing funnel has become vastly improved, meaning that our ROI for marketing has gone up. Sales this April are double what they were last year.
    • Our team works better together because we all have a better idea of what the other needs and when. The tasks that we can assign in Ontraport mean nothing gets missed, creating a better customer and employee experience.
    Read full review
    ScreenShots

    ActiveCampaign Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Ontraport Screenshots

    Screenshot of Manage, track, sort and add to a contact listScreenshot of Design professional emails, forms and landing pages with block formatsScreenshot of Utilize the Support Center's in-depth advice on maximizing Ontraport's features