TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nimble

    Score9.8 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    SAP Sales Cloud

    Score8.3 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    NimbleSAP Sales Cloud
    Editions & Modules
    Business
    $19.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    NimbleSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    NimbleSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Nimble and SAP Sales Cloud
    Feature
    Nimble
    8.5
    30 Ratings
    10% above category average
    SAP Sales Cloud
    8.3
    120 Ratings
    7% above category average
    Customer data management / contact management9.529 Ratings8.8117 Ratings
    Workflow management8.428 Ratings8.6118 Ratings
    Territory management8.724 Ratings7.2105 Ratings
    Opportunity management8.128 Ratings8.0114 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.429 Ratings7.9110 Ratings
    Contract management8.523 Ratings8.3112 Ratings
    Quote & order management6.621 Ratings8.3109 Ratings
    Interaction tracking9.227 Ratings8.5111 Ratings
    Channel / partner relationship management8.126 Ratings8.6110 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Nimble and SAP Sales Cloud
    Feature
    Nimble
    8.1
    22 Ratings
    7% above category average
    SAP Sales Cloud
    8.1
    103 Ratings
    7% above category average
    Case management7.922 Ratings7.998 Ratings
    Call center management8.220 Ratings8.692 Ratings
    Help desk management8.321 Ratings8.095 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Nimble and SAP Sales Cloud
    Feature
    Nimble
    8.7
    27 Ratings
    14% above category average
    SAP Sales Cloud
    7.5
    107 Ratings
    1% below category average
    Lead management8.426 Ratings7.3106 Ratings
    Email marketing9.026 Ratings7.694 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Nimble and SAP Sales Cloud
    Feature
    Nimble
    8.2
    29 Ratings
    8% above category average
    SAP Sales Cloud
    8.2
    115 Ratings
    8% above category average
    Task management8.529 Ratings8.1111 Ratings
    Billing and invoicing management8.418 Ratings8.196 Ratings
    Reporting7.725 Ratings8.6105 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Nimble and SAP Sales Cloud
    Feature
    Nimble
    8.9
    27 Ratings
    16% above category average
    SAP Sales Cloud
    8.4
    114 Ratings
    10% above category average
    Forecasting8.923 Ratings8.3107 Ratings
    Pipeline visualization8.827 Ratings8.4107 Ratings
    Customizable reports9.023 Ratings8.5110 Ratings
    Customization
    Comparison of Customization features of Nimble and SAP Sales Cloud
    Feature
    Nimble
    8.6
    29 Ratings
    14% above category average
    SAP Sales Cloud
    7.7
    111 Ratings
    3% above category average
    Custom fields9.029 Ratings8.0111 Ratings
    Custom objects8.322 Ratings7.3107 Ratings
    Scripting environment8.518 Ratings7.794 Ratings
    API for custom integration8.820 Ratings7.899 Ratings
    Security
    Comparison of Security features of Nimble and SAP Sales Cloud
    Feature
    Nimble
    9.3
    26 Ratings
    11% above category average
    SAP Sales Cloud
    8.6
    114 Ratings
    3% above category average
    Single sign-on capability9.424 Ratings8.8109 Ratings
    Role-based user permissions9.324 Ratings8.3108 Ratings
    Social CRM
    Comparison of Social CRM features of Nimble and SAP Sales Cloud
    Feature
    Nimble
    8.4
    29 Ratings
    13% above category average
    SAP Sales Cloud
    7.2
    83 Ratings
    2% below category average
    Social data8.429 Ratings7.383 Ratings
    Social engagement8.429 Ratings7.281 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Nimble and SAP Sales Cloud
    Feature
    Nimble
    8.8
    25 Ratings
    18% above category average
    SAP Sales Cloud
    7.7
    97 Ratings
    5% above category average
    Marketing automation8.725 Ratings8.093 Ratings
    Compensation management8.919 Ratings7.480 Ratings
    Platform
    Comparison of Platform features of Nimble and SAP Sales Cloud
    Feature
    Nimble
    8.3
    27 Ratings
    12% above category average
    SAP Sales Cloud
    7.5
    99 Ratings
    2% above category average
    Mobile access8.327 Ratings7.599 Ratings
    Best Alternatives
    NimbleSAP Sales Cloud
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NimbleSAP Sales Cloud
    Likelihood to Recommend
    8.5
    (33 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    8.3
    (2 ratings)
    8.6
    (7 ratings)
    Usability
    8.5
    (19 ratings)
    6.7
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.8
    (19 ratings)
    8.8
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (91 ratings)
    User Testimonials
    NimbleSAP Sales Cloud
    Likelihood to Recommend
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    SAP
    1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
    Incentivized
    Read full review
    Pros
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Cons
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
    Read full review
    Usability
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
    Read full review
    Reliability and Availability
    Nimble
    No answers on this topic
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Support Rating
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    Online Training
    Nimble
    No answers on this topic
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    Nimble
    No answers on this topic
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
    Read full review
    Alternatives Considered
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    SAP
    Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
    Incentivized
    Read full review
    Scalability
    Nimble
    No answers on this topic
    SAP
    We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
    Incentivized
    Read full review
    Return on Investment
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    SAP
    • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
    • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
    • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
    Incentivized
    Read full review
    ScreenShots

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization