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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MileIQ

    Score8.2 out of 10
    N/AMileIQ provides automatic mileage tracking for deductions and expenses. It can be used by self-employed workers looking for a mileage deduction or large companies that want to get a handle on mileage expenses reports, and is presented as automatic, easy and accurate, by the company of the same name in San Francisco.

    $50

    per year per driver

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $9

    per month

    Pricing
    MileIQSAP Concur
    Editions & Modules
    Teams Lite
    $50
    per year per driver
    MileIQ
    $59.99
    per year for individual use
    Teams Pro
    $100
    per year per driver
    Concur Travel and Expense
    $9.00
    per report (average price)
    Offerings
    Pricing Offerings
    MileIQSAP Concur
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    MileIQSAP Concur
    Considered Both Products
    MileIQ
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    525 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    424 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    530 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    278 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    309 Answers
    Features
    MileIQSAP Concur
    Expense Management
    Comparison of Expense Management features of MileIQ and SAP Concur
    Feature
    MileIQ
    9.0
    1 Ratings
    5% above category average
    SAP Concur
    8.3
    283 Ratings
    3% below category average
    Employee Expense Reporting9.01 Ratings8.3278 Ratings
    Corporate Card Reconciliation00 Ratings8.2203 Ratings
    Payment Management
    Comparison of Payment Management features of MileIQ and SAP Concur
    Feature
    MileIQ
    9.3
    1 Ratings
    13% above category average
    SAP Concur
    8.1
    239 Ratings
    1% below category average
    Customizable Approval Policies9.01 Ratings7.9204 Ratings
    Financial Document Management9.01 Ratings8.4171 Ratings
    Payment Audit Trail10.01 Ratings8.3187 Ratings
    Advanced OCR9.01 Ratings7.9147 Ratings
    Payment Status Tracking00 Ratings8.3208 Ratings
    Duplicate Bill Detection00 Ratings7.8166 Ratings
    Electronic Funds Transfer00 Ratings8.1138 Ratings
    User Ratings
    MileIQSAP Concur
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.3
    (758 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (31 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (74 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (37 ratings)
    In-Person Training
    -
    (0 ratings)
    7.6
    (4 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (49 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (49 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (5 ratings)
    User Testimonials
    MileIQSAP Concur
    Likelihood to Recommend
    MileIQ
    No answers on this topic
    SAP Concur
    SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.
    Incentivized
    Read full review
    Pros
    MileIQ
    • track mileage very accurately
    • easily categorize business versus personal trips
    • reports are quite simple to generate and forward to DEXT
    • settings are easy to set-up for proper government approved mileage rates
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    MileIQ
    No answers on this topic
    SAP Concur
    • For a new user of SAP Concur, it becomes difficult to file the first reimbursement as that person is new to the application and probably, one needs to to go through the instructions to get used to it. So, user interface can be improved and could be tried to make more interactive. Other than that, it's all good to go.
    Incentivized
    Read full review
    Likelihood to Renew
    MileIQ
    No answers on this topic
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
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    Usability
    MileIQ
    No answers on this topic
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
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    Reliability and Availability
    MileIQ
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    Performance
    MileIQ
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
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    Support Rating
    MileIQ
    No answers on this topic
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    In-Person Training
    MileIQ
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    Online Training
    MileIQ
    No answers on this topic
    SAP Concur
    I can use it after that training, so it fits the purpose.
    Incentivized
    Read full review
    Implementation Rating
    MileIQ
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
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    Alternatives Considered
    MileIQ
    No answers on this topic
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    Scalability
    MileIQ
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
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    Return on Investment
    MileIQ
    • Very automated, less than 10 minutes a week to categorize drives, another 10 minutes at the end of the month to create a report. Easy and efficient use of employee time.
    • Easily integrates with our Expense Management System and Accounting packages
    • No manual intervention at all required by employees - no tracking required on their part.
    Read full review
    SAP Concur
    • Concur's automation has produced impressive efficiency improvements, which have decreased the time and effort required for expense management.
    • Manual errors and policy violations have decreased, which has led to cost savings.
    • We now adhere to corporate regulations better, which lowers risks thanks to Concur's policy compliance checker.
    Incentivized
    Read full review
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app